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Intermodal Service Representative Jobs (NOW HIRING)

QC Intermodal

Planner - Intermodal

Tampa, FL · On-site

The Planner will work closely with terminal operations and the intermodal service team to develop ... The physical demands described here are representative of those that must be met by an employee to ...

Quality Carriers

Planner - Intermodal

Chicago, IL · On-site

The Planner will work closely with terminal operations and the intermodal service team to develop ... The physical demands described here are representative of those that must be met by an employee to ...

Quality Carriers, Inc.

Planner - Intermodal

Tampa, FL · On-site

The Planner will work closely with terminal operations and the intermodal service team to develop ... The physical demands described here are representative of those that must be met by an employee to ...

Quality Carriers

Planner - Intermodal

Tampa, FL · On-site

The Planner will work closely with terminal operations and the intermodal service team to develop ... The physical demands described here are representative of those that must be met by an employee to ...

Quality Carriers, Inc.

Planner - Intermodal

Chicago, IL · On-site

The Planner will work closely with terminal operations and the intermodal service team to develop ... The physical demands described here are representative of those that must be met by an employee to ...

REMPREX, LLC

Gate Service Representative

Elwood, IL · On-site

$16 - $24.89/hr

What You'll Do Reporting to the Terminal Manager, the Gate Service Representative supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate ...

Remprex

Gate Service Representative

Elwood, IL · On-site

$22.50/hr

What You'll Do Reporting to the Terminal Manager, the Gate Service Representative supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate ...

Remprex

Gate Service Representative

Elwood, IL · On-site

What You'll Do Reporting to the Terminal Manager, the Gate Service Representative supports the intermodal trucking community by leveraging proprietary technology to perform intermodal gate ...

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Intermodal Service Representative information

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How much do intermodal service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for intermodal service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an intermodal service representative?

Intermodal Service Representatives are professionals who coordinate and oversee the movement of freight containers that use multiple forms of transportation, such as rail, truck, and ship. They are responsible for ensuring the smooth transfer of goods between different transport modes, resolving logistical issues, and maintaining communication with customers and carriers. Their work helps optimize shipping routes and schedules, reduce transit times, and improve overall supply chain efficiency. Intermodal Service Representatives often work for railroads, trucking companies, or logistics providers and play a key role in modern freight transportation.

What are the key skills and qualifications needed to thrive as an intermodal service representative?

To thrive as an Intermodal Service Representative, you need strong organizational skills, knowledge of logistics operations, and often a background in supply chain management or transportation. Familiarity with transportation management systems (TMS), tracking software, and industry regulations is typically required. Excellent communication, problem-solving abilities, and attention to detail are standout soft skills for managing customer relationships and resolving issues. These skills ensure efficient coordination of shipments, customer satisfaction, and smooth intermodal operations.

What are the main challenges an intermodal service representative faces when coordinating shipments?

Intermodal Service Representatives often face the challenge of juggling multiple transportation modes—rail, truck, and sometimes ship—while ensuring shipments remain on schedule. They must communicate effectively with various stakeholders, including carriers, customers, and terminal staff, to resolve delays and prevent misrouted freight. Time management and quick decision-making are essential, as unexpected disruptions such as weather or equipment issues can arise. Proactive problem-solving and strong organizational skills help representatives meet customer expectations and maintain service reliability.

What is the difference between Intermodal Service Representative vs Freight Coordinator?

AspectIntermodal Service RepresentativeFreight Coordinator
CredentialsHigh school diploma, logistics or transportation certifications often preferredHigh school diploma, logistics or supply chain certifications common
Work EnvironmentRail yards, shipping terminals, officesWarehouses, shipping offices, logistics centers
Industry UsageTransportation, shipping, intermodal freightFreight shipping, logistics, supply chain management

Both roles involve coordinating freight movement, but Intermodal Service Representatives focus on intermodal rail and container services, while Freight Coordinators handle broader freight logistics across multiple transportation modes. The roles often overlap in credentials and work environments, but their specific focus differs within the logistics industry.

What are popular job titles related to Intermodal Service Representative jobs?

For Intermodal Service Representative jobs, the most frequently searched job titles are:

Intermodal Service Representative jobs near you
Infographic showing various Intermodal Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Intermodal Customer Service Representative

Dallas, TX

ASF Intermodal, LLC
Trucking • 201 - 500 employees
Learn more about ASF Intermodal, LLCexternal

$15.75 - $21.50/hr

Full-time

Re-posted 8 days ago

Job description

ASF Intermodal, one of the fastest growing companies in our industry, is looking for an Intermodal Customer Service Representative for our Dallas, TX terminal. If you're interested in working with the industry's leader and have a commitment to success through safety, personal empowerment and collaboration, this is the place for you. 
Purpose and Scope:
Work with terminal team to provide service to customers from the initial orders to the completion of the deliveries.
Responsibilities / Essential Functions:
- Perform Prompt and complete data entry 
- Enter accurate customer orders in computer system
- Monitor on-time performance for driver delivery and pick-up 
- Develop knowledge base of all customers 
- Develop relationships with all customers 
- Understand and abide by various customer requirements 
- Resolve customer problems promptly and efficiently 
- Communicate with Dispatchers to avoid any problems with loads and resolve any issues that may occur 
- Trace and monitor existing loads in the system to prevent problems from occurring
Qualifications:
- Experience in intermodal transportation is preferred 
- Excellent communication abilities, both written and verbal 
- Excellent computer skills 
- Ability to effectively multi-task when necessary 
- Flexible - able to work in past-paced environment 
- Bi-lingual (English and Spanish) a plus 
- Ability to work independently and make informed decisions 
- Ability to perform other duties as assigned
Working Conditions:
Terminal/Office environment; extended working hours may be occasionally necessary.

Employment Type: FULL_TIME

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