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$53K

$105.5K

$155K

How much do intercontinental hotels group jobs pay per year?

As of Jun 13, 2026, the average yearly pay for intercontinental hotels group in the United States is $105,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $120,000.00 per year, depending on experience, location, and employer.

How do I apply for a job at IHG?

To apply for a job at Intercontinental Hotels Group (IHG), visit the company's careers website and search for available positions by location and role. Create an account, submit your resume, and complete the online application form. Some roles may require specific skills or certifications related to hospitality and customer service.

What is the highest paying hotel job?

The highest paying hotel job is typically the general manager position, which oversees all hotel operations and can earn a six-figure salary depending on the property's size and location. Other high-paying roles include regional managers and executive positions such as director of operations or corporate executives, often requiring extensive experience and leadership skills.

What opportunities for career advancement are available to employees at Intercontinental Hotels Group?

Intercontinental Hotels Group (IHG) is known for its strong focus on employee growth and internal mobility. Team members can access a range of professional development programs, mentorship, and cross-departmental training to help them progress within the company. Many employees start in entry-level or front-line positions and advance to supervisory or management roles in operations, sales, or corporate functions. IHG encourages career progression through regular performance reviews and by promoting from within whenever possible.

What is Intercontinental Hotels Group (IHG)?

Intercontinental Hotels Group (IHG) is a multinational hospitality company that owns, manages, leases, or franchises a broad portfolio of hotel brands. IHG operates well-known hotel chains such as InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. The company serves guests worldwide, offering accommodations in more than 100 countries. IHG focuses on delivering quality hospitality experiences for both business and leisure travelers.

Is Intercontinental a good company to work for?

Intercontinental Hotels Group offers a range of hospitality roles with opportunities for career growth and development. Employee reviews highlight benefits such as training programs and a diverse work environment, though experiences can vary by location and position. Prospective employees should research specific roles and locations for a comprehensive understanding.

What are the key skills and qualifications needed to thrive as an employee at Intercontinental Hotels Group (IHG), and why are they important?

To thrive at Intercontinental Hotels Group, you generally need strong hospitality knowledge, customer service expertise, and relevant experience or education in hotel management or tourism. Familiarity with property management systems, reservation software, and industry certifications such as CHA or CHRM are often required. Excellent interpersonal skills, cultural sensitivity, and problem-solving abilities help employees deliver exceptional guest experiences and work well with diverse teams. These skills are vital for upholding IHG’s service standards, ensuring guest satisfaction, and driving business success in a competitive hospitality environment.

How much does IHG pay?

Intercontinental Hotels Group (IHG) offers a range of hospitality roles with salaries varying by position, experience, and location. Entry-level positions such as front desk agents typically earn around $10 to $15 per hour, while managerial roles can pay significantly more, often exceeding $50,000 annually. Compensation may also include benefits like health insurance and employee discounts.

What is the difference between Intercontinental Hotels Group vs Hotel Front Desk Agent?

AspectIntercontinental Hotels GroupHotel Front Desk Agent
Primary RoleOversees hotel operations, manages staff, develops policiesAssists guests, handles check-ins/outs, provides customer service
Required CredentialsHospitality management experience, relevant certificationsHigh school diploma, customer service skills
Work EnvironmentHotel management offices, corporate settingsFront desk, hotel lobby
Industry UsageCorporate chain management, hotel operationsGuest services, hospitality industry

Intercontinental Hotels Group focuses on hotel management and corporate oversight, while a Hotel Front Desk Agent primarily handles guest interactions and front desk operations. Both roles are essential in the hospitality industry but differ in responsibilities and scope.

More about Intercontinental Hotels Group jobs
What cities are hiring for Intercontinental Hotels Group jobs? Cities with the most Intercontinental Hotels Group job openings:
What states have the most Intercontinental Hotels Group jobs? States with the most job openings for Intercontinental Hotels Group jobs include:
What job categories do people searching Intercontinental Hotels Group jobs look for? The top searched job categories for Intercontinental Hotels Group jobs are:
Intercontinental Hotels Group jobs near you
Infographic showing various Intercontinental Hotels Group job openings in the United States as of June 2026, with employment types broken down into 63% Full Time, 32% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $105,544 per year, or $50.7 per hour.
Shift Engineer InterContinental Hotel Cleveland

Shift Engineer InterContinental Hotel Cleveland

IHG Hotels & Resorts

Cleveland, OH • On-site

$18.57/hr

Full-time

Posted 11 days ago

Job description

Job Description
JOB OVERVIEW
Perform major repairs and maintenance work to ensure hotel maintenance quality and safety standards are achieved and maintained.
At InterContinental Hotels & Resorts®we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
  • Be charming by being approachable, having confidence and showing respect.
  • Stay in the moment by understanding and anticipating guests' needs, being attentive and taking ownership of getting things done.
  • Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc., replenishes supplies and inventory in a timely and efficient manner, and minimizes waste.
PEOPLE
• Promote teamwork and quality service through daily communication and coordination with other departments.
GUEST EXPERIENCE
• Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure strong guest satisfaction.
RESPONSIBLE BUSINESS
  • Perform maintenance and repairs for assigned area of expertise such as the interior and exterior of buildings, hotel rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool-if applicable, etc.

© 2012 InterContinental Hotels Group. All rights reserved. Proprietary and Confidential.
IC/JD_Custom Template/CMH-AMER/EN-US/US/04.2012
  • Ensure that assigned equipment is prepared and operational for the following day's work.
  • Adhere to federal, state and local regulations concerning safety or other compliance requirements, as well as brand standards and local policy and procedures to ensure quality, safety, and consistency. Report all unsafe conditions or malfunctioning equipment to supervisor. May educate and train hotel staff in the safe and proper use of equipment.
  • May also perform other minor maintenance and repairs and/or conduct preventative maintenance duties as needed.
  • Assist with other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS
Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. Professional certification and license if required by law.
This job requires ability to perform the following:
  • Carrying, lifting, pushing and/or pulling items weighing up to 100-300 pounds
  • Frequently standing up and moving about the facility
  • Frequently handling objects and equipment to maintain the facility
  • Frequently bending, stooping, kneeling, climbing and crawling

Other:
  • Specialized knowledge and skills or certification within a field or discipline such as plumbing, electrician, carpentry, equipment mechanics, HVAC, refrigeration, etc.
  • Communication skills are utilized a significant amount of time when interacting with the other supervisors, hotel staff and hotel guests.
  • Reading and writing abilities are utilized in order to document or record all tasks completed, to order supplies, to receive their instructions for the day and/or to read equipment repair manuals.
  • Mathematical skills, including basic math, percentages, quantities, and variances are used frequently.
  • May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.
The rate of pay for this role is at $18.57/hr.
About Us
At IHG, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?
About the Team
As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
IHG Hotels & Resorts logo

About IHG Hotels & Resorts

Sourced by ZipRecruiter

Staybridge Suites is an extended stay hotel, offering elevated residential style-studios and suites, complimentary daily breakfast buffet, complimentary light bites & happy hour 3 days a week, and ample amenities to accommodate both short term and extended-stay guests. We know that being on the road means balancing work with family and friends, so we go out of our way to make your stays enjoyable while keeping you connected to what matters most.

Industry

Hospitality services

Company size

11 - 50 Employees

Headquarters location

Chandler, AZ, US

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