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Interchange Jobs (NOW HIRING)

Penumbra

Electronic Data Interchange (EDI) Analyst

$100K - $150K/yr

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra's EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the ...

Penumbra

Electronic Data Interchange (EDI) Analyst

$100K - $150K/yr

The Electronic Data Interchange (EDI) Analyst will be responsible for managing Penumbra's EDI system and transactions. It is a critical position to ensure the success of EDI usage and will be the ...

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Interchange information

What is an interchange?

Interchange professionals typically work in the payments and financial services industry, focusing on the process of exchanging payment information and funds between banks and card networks during transactions. Their main responsibilities include managing the fees, rules, and processes associated with payment card transactions between merchants, acquiring banks, and issuing banks. They play a crucial role in ensuring smooth, secure, and cost-effective card payment operations for businesses and financial institutions.

What skills and qualifications are needed to thrive as an interchange?

To thrive as an Interchange (Transportation Planner), you need expertise in transportation engineering, urban planning, and traffic flow analysis, often backed by a degree in civil engineering or urban planning. Proficiency with tools like AutoCAD, GIS software, and traffic simulation programs, as well as relevant certifications such as AICP or PE, is typically required. Strong analytical thinking, project management, and communication skills help coordinate with stakeholders and solve complex transportation challenges. These skills are essential to design safe, efficient interchanges and ensure effective transportation systems in growing urban environments.

What are common challenges faced by professionals working in interchange management roles within the payments industry?

Professionals in interchange management often navigate complex and frequently changing fee structures set by card networks, which requires staying current with industry updates and compliance requirements. They must analyze transaction data to optimize fee costs for their organization while maintaining strong relationships with banks, processors, and payment partners. Additionally, balancing the needs of internal stakeholders (such as finance and operations teams) with external regulations can be demanding. Effective communication and analytical skills are crucial for overcoming these challenges and ensuring cost-effective and compliant payment operations.

What is the difference between Interchange vs Payment Processor?

AspectInterchangePayment Processor
RoleFacilitates card transaction settlements between banks and merchantsHandles transaction processing, authorization, and settlement for merchants
CredentialsPart of the card network infrastructure, no specific certifications requiredOften requires certifications like PCI DSS, and technical expertise
Work EnvironmentBanking, card networks, financial institutionsPayment processing companies, merchant services providers
Industry UsageUsed by banks and card networks during transaction settlementUsed by merchants and payment service providers to process transactions

Interchange and payment processors are both essential in electronic transactions. Interchange refers to the fees and processes between banks and card networks, while payment processors handle the actual transaction processing for merchants. Understanding their roles helps clarify how electronic payments are securely completed and settled.

More about Interchange jobs

What cities are hiring for Interchange jobs?

Cities with the most Interchange job openings:

What states have the most Interchange jobs?

States with the most job openings for Interchange jobs include:

What job categories do people searching Interchange jobs look for?

The top searched job categories for Interchange jobs are:

Interchange jobs near you
Infographic showing various Interchange job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Nights. Highlights an 100% In-person job distribution.

Customer Experience Account Specialist

InterChange Group, Inc.

Mount Crawford, VA

$19 - $23/hr

Other

Re-posted 29 days ago

Job description

Work Hours & Shifts Available:

Day Shift - 5:00 am - 5:00 pm *** Rotating Shift, Work Every other Weekend ***

Night Shift - 5:00 pm - 5:00 am *** Rotating Shift, Work Every other Weekend ***

Night Shift - Monday to Friday - 5:00 pm to 2:00 am

Compensation: $19.00 to $23.00 / hour (DOE)

Position Overview: Primary responsibilities involve the administrative, organization and system handling of inbound receipts and outbound shipments. The Individual will communicate directly with the customer and internally with warehouse operations to ensure customer needs are satisfied. This individual will serve as a liaison between our Operations team and the customer.

Location: Mt. Crawford, VA

Department: Customer Experience

Reports to: Customer Experience Supervisor

Duties and Responsibilities:

  • Regularly communicate with and respond to customer calls and emails.
  • Assist drivers with directions to facility as necessary.
  • Receive material into Warehouse Management System (WMS).
  • Generate and process orders in the WMS.
  • Verifying inventory on-hand is sufficient to fulfill orders and notify customers of shortages.
  • Ensure proper rotation of inventory and that the product sent to customers has adequate dates.
  • Prioritize, print, distribute, and collect paperwork for the dock to receive or load-out trucks.
  • Reassign inventory as requested by warehouseman.
  • Review Bill of Ladings (BOLs) for accuracy and print as requested by warehouseman.
  • Scan completed paperwork to customer as required.
  • Serve as the point of contact for drivers arriving at facility by issuing drivers paperwork, confirming drivers paperwork and shipment number and confirming appointment time.
  • Record and review receipt and shipment/load details in WMS system to ensure accuracy and close out transactions as loads are complete.
  • Process and send electronic data interchange (EDI) communication as necessary to customer.
  • Organize and file completed paperwork.
  • Assist with reconciling inventory and correcting discrepancies.
  • Assist operations with researching missing pallets.
  • Import/export files to/from Excel to alleviate data entry and for analysis.
  • Confirm transaction charges are accurate for the billing process.
  • Assisting Supervisor or Manager with mid-month and month-end billing reconciliation and invoicing.

Prior Work Related Experience Required:

  • A minimum of two years’ experience working with an enterprise-level software package.
  • A minimum of three years’ experience with Microsoft Office (Word, Excel, Outlook).
  • Experience with electronic data interchange (EDI) a plus (not required).
  • Experience working in a team environment and/or managing team members.

Minimum Qualifications Required:

  • Education – High school diploma or GED equivalent.
  • Organizational – Ability to administer, organize, and file paperwork.
  • Communicative – Ability to communicate via email and the telephone effectively and efficiently.
  • Computer Literacy – Ability to operate a computer and willingness to learn and utilize InterChange’s warehouse management system software.
  • Multi-Tasking Capability – Ability to handle more than one task at a time.

**Pre-employment background check, drug test, and physical are required**

**All applicants must complete an application to be considered. External applicants use www.interchangeco.com/employment to apply**

**Internal applicants use www.interchangeco.com/internal-applications/ to apply**