As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
Intake Worker
New York, NY · On-site
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
Intake Worker
New York, NY · On-site
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
INTAKE WORKER
Manhattan, NY · On-site
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. - Interact ...
INTAKE WORKER
Manhattan, NY · On-site
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. - Interact ...
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
INTAKE WORKER
Brooklyn, NY · On-site
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Brooklyn, NY · On-site
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. -Interact ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. -Interact ...
Intake Worker
Bronx, NY · On-site
$23.45/hr
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
Intake Worker
Bronx, NY · On-site
$23.45/hr
As an Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. - Interact ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: at The Men's Intake Center within the Shelter Intake Division. - Interact ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as a Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Manhattan, NY · On-site
$70K - $80K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as a Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: - Interact with the various communities DHS serves to keep residents ...
Intake Worker
Bronx, NY · On-site
$23.45/hr
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
Intake Worker
Bronx, NY · On-site
$23.45/hr
As Intake Worker, you'll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You'll also collect ...
The Department of Homeless Services (DHS) is recruiting one (1) Community Associate to function as an Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
The Department of Homeless Services (DHS) is recruiting one (1) Community Associate to function as an Intake Worker who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Brooklyn, NY · On-site
$70K - $80K/yr
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
Brooklyn, NY · On-site
$70K - $80K/yr
The Department of Homeless Services is recruiting three (3) Community Associates to function as an Intake Workers who will: -Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
INTAKE WORKER
$44K - $51K/yr
The Department of Homeless Services (DHS) is recruiting three (3) Community Associates to function as Intake Worker who will: - Interact with the various communities DHS serves to keep residents ...
Intake Worker information
See New York salary details
$14.99 - $17.24
13% of jobs
$19.08 is the 25th percentile. Wages below this are outliers.
$17.24 - $19.49
15% of jobs
$19.49 - $21.73
10% of jobs
The median wage is $23.08 / hr.
$21.73 - $23.98
21% of jobs
$23.98 - $26.23
12% of jobs
$27.67 is the 75th percentile. Wages above this are outliers.
$26.23 - $28.47
7% of jobs
$28.47 - $30.72
9% of jobs
$30.72 - $32.97
6% of jobs
$32.97 - $35.22
3% of jobs
$35.22 - $37.46
3% of jobs
$37.46 - $39.71
1% of jobs
$14
$25
$39
How much do intake worker jobs pay per hour?
As of Aug 25, 2026, the average hourly pay for intake worker in New York is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $29.47 per hour, depending on experience, location, and employer.
What is an intake worker?
Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.
What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?
To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.
What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?
Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.
What is the difference between Intake Worker vs Case Manager?
| Aspect | Intake Worker | Case Manager |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require certification | High school diploma or equivalent; often requires certification or relevant experience |
| Work Environment | Frontline, initial contact with clients, often in social service agencies | Ongoing client support, case planning, and resource coordination |
| Employer & Industry Usage | Social service agencies, healthcare, nonprofits | Social service agencies, healthcare, community organizations |
| Common Search & Comparison Intent | Understanding entry-level roles, initial client contact | Client management, ongoing support, case planning |
Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.
How to become an intake worker?
To become an intake worker, typically a high school diploma or equivalent is required, and some positions may prefer or require post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organization, and assessment abilities, and some roles may require certification or training in areas like CPR or confidentiality protocols.
What are popular job titles related to Intake Worker jobs in New York?
For Intake Worker jobs in New York, the most frequently searched job titles are:
What job categories do people searching Intake Worker jobs in New York look for?
The top searched job categories for Intake Worker jobs in New York are:
- Afternoon Mental Health Support Worker
- Remote Mental Performance Coach
- Mental Health No Experience
- Remote Mental Health Research
- School Mental Health Counselor
- Global Director Mental Health
- Work From Home Mental Health
- Overnight Didi Hirsch Mental Health Services
- Weekend Mental Health Advocacy
- Internship International Mental Health Counselor
What cities in New York are hiring for Intake Worker jobs?
Cities in New York with the most Intake Worker job openings:
What are popular job titles related to Intake Worker jobs in NY?
For Intake Worker jobs in NY, the most frequently searched job titles are:
Full-time
Re-posted 17 days ago
Job description
Program: Homebase Service Area 2 | 815 Burke Avenue, Bronx, NY 10467Â
What You’ll Do
As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City. Homebase programs are designed to assist families and individuals who are homeless or at imminent risk of becoming homeless to develop a plan for long-term housing stability. Homebase helps clients navigate the complicated eviction process, offers financial and money management counseling, helps clients obtain public benefits, provides short-term financial assistance, and helps with relocation if necessary.
As an Intake Worker, you’ll assess all new clients for program eligibility, answer and respond to inquiry calls, and provide program information to new and prospective clients. You’ll also collect, review, and process eligibility documentation for new clients. The Homebase program is a fast-paced environment and requires close attention to detail.
Your responsibilities will include:
Providing a clear and concise explanation of Homebase services to clients and collecting and reviewing initial documentation to determine clients’ program eligibility.
Verifying the presented housing crisis via housing court stipulations, rent demands, subsidy information, etc.
Assisting clients with completion of all intake forms, completing the initial intake service plan, and entering intake information into the database.
Referring clients to external agencies and organizations for financial assistance, legal services, and public assistance benefits as appropriate.
Referring clients to financial, housing, and housing court workshops.
Participating in program outreach by conducting presentations on the Homebase program at various community-based organizations.
Establishing and maintaining relationships with internal and external agencies to assist clients with their housing crises.
Preparing regular reports as required by regulatory agencies and ensuring that all client records comply with regulatory policies and procedures.
You’re a great fit for this role if you have:
High School Diploma or equivalent OR equivalent experience and skills.
Prior experience in case management, assessment counseling, and crisis intervention with excellent interviewing skills.
Strong verbal and written communication skills.
Ability to work in a fast-paced, demanding environment.
Resourceful and detail-oriented, with strong decision-making and organizational skills
Computer literacy, particularly with Microsoft Office applications.
Valid US driver’s license is a plus.