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Intake Volunteer Jobs in Silver Spring, MD (NOW HIRING)

Moveable Feast

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Client Services Coordinator II

Baltimore, MD · On-site

$27.41/hr

They work closely with drivers & volunteers to ensure timely and satisfactory delivery of all home ... ESSENTIAL DUTIES & RESPONSIBILITIES Client Intake · Determines eligibility and conducts initial ...

System One

Product Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Platform Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Product Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Product Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Platform Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Product Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

System One

Product Analyst

Vienna, VA · Remote

Enable end-to-end visibility from intake to delivery * Reduce duplication and manual effort ... voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity ...

Vierra Communities

CNA

Arlington, VA · On-site

Voluntary STD & LTD Insurance * Tuition Reimbursement * 401(k) immediate enrollment with match ... Documents intake accordingly. * Assists with weighing residents according to facility policy, and ...

Vierra Communities

CNA

Falls Church, VA · On-site

$24 - $26/hr

Documents intake accordingly. * Assists with weighing residents according to facility policy, and ... Voluntary STD & LTD Insurance * 401(k) immediate enrollment with match * Tuition Reimbursement

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All JobsIntake Volunteer JobsIntake Volunteer Jobs in Silver Spring, MD

Intake Volunteer information

See Silver Spring, MD salary details

$32K

$45.9K

$86.3K

How much do intake volunteer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for intake volunteer in Silver Spring, MD is $45,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,800.00 and $44,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake volunteer, and why are they important?

To thrive as an Intake Volunteer, you should have strong communication, organizational, and active listening skills, often supported by experience in customer service or social services. Familiarity with data entry tools, intake management systems, and confidentiality protocols is usually required. Compassion, patience, and cultural sensitivity are important soft skills that help build trust with clients and support diverse needs. These abilities ensure accurate information collection, respectful client interactions, and effective support for organizational goals.

What is an intake volunteer?

Intake Volunteers are individuals who assist organizations, such as shelters, clinics, or non-profits, by welcoming new clients, collecting necessary information, and helping determine their needs. They often conduct initial interviews, complete paperwork, and ensure that all required documentation is gathered. Their role is crucial in streamlining the process for clients to access available services and resources. Intake Volunteers typically work under the supervision of staff and receive training to handle sensitive information with confidentiality and compassion.

What are some common challenges intake volunteers face when working with clients, and how can they effectively handle them?

Intake Volunteers often encounter clients who may be anxious, distressed, or unfamiliar with the organization's processes. Navigating sensitive conversations and gathering accurate information while maintaining empathy can be challenging. Volunteers can address these challenges by practicing active listening, following established protocols, and seeking guidance from supervisors when needed. Training and regular team meetings also provide opportunities to share experiences and learn effective communication strategies.

What is the difference between Intake Volunteer vs Client Support Specialist?

AspectIntake VolunteerClient Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require certifications
Work EnvironmentNon-profit, community service settingsNon-profit, healthcare, or social service organizations
Employer & Industry UsageVolunteer roles in social servicesPaid or volunteer roles in client-facing support
Common Search & ComparisonYesYes

Intake Volunteers typically assist with initial client interactions, gather information, and support administrative tasks in community or non-profit settings. Client Support Specialists often handle ongoing client needs, provide direct assistance, and may require additional certifications. While both roles involve client interaction, Intake Volunteers focus on intake processes, whereas Client Support Specialists provide more comprehensive support services.

What are the most commonly searched types of Intake jobs in Silver Spring, MD? The most popular types of Intake jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Intake Volunteer jobs? Cities near Silver Spring, MD with the most Intake Volunteer job openings:
Intake Volunteer jobs near you

Clinical Behavioral Health Intake Coordinator (On-Site)

BTST Services LLC

Baltimore, MD • On-site

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Description:

$50,000–$60,000 annually | Full-time | Monday–Friday | On-site in Baltimore


BTST Services is seeking an organized and compassionate Behavioral Health Intake Coordinator to help new clients successfully begin services. In this position, you will serve as a key connection between clients, referral partners, providers, and internal clinical teams.The ideal candidate has experience in healthcare administration, behavioral health, patient access, referrals, insurance authorization, or care coordination. We provide training on BTST’s programs, systems, and intake procedures.


Essential Functions:

  • Receive and process new behavioral-health referrals.
  • Communicate with clients, families, referral partners, and providers.
  • Verify insurance eligibility and benefits.
  • Process initial and concurrent service authorizations.
  • Review referral documentation for accuracy and completeness.
  • Create and maintain client records in the electronic health record.
  • Coordinate client assignments with clinical providers.
  • Track referral progress and provide timely status updates.
  • Follow up on missing documents, signatures, and insurance information.
  • Maintain accurate intake reports and support departmental quality reviews.
Requirements:

Minimum Qualifications:

  • High school diploma required; associate or bachelor’s degree preferred.
  • Excellent organizational skills with strong attention to detail.
  • Proficiency in Microsoft Office Suite and EMR systems.
  • Excellent written and verbal communication skills.
  • Ability to work independently and collaboratively in a fast-paced environment.


Perks for Full Time Employees:

  • 401k plan with company contribution according to plan requirements
  • Flexible Spending Account and Dependent Flexible Spending Account
  • Health Insurance Benefits with employer contribution
  • Medical, Dental and Vision
  • 100% Employee Paid Voluntary Benefits
  • 100% Employee Sponsored Benefits
  • Company Sponsored Employee Assistance Program (EAP)
  • Company Sponsored $25k Basic Life Insurance Policy
  • Partnerships with select colleges/universities (tuition discounts, scholarships, etc.)
  • Paid Time Off
  • Referral Program


EEO Statement

We are an equal opportunity employer and will consider all applications without regard to race, color, religion, ancestry or national origin, sex, age, marital status, sexual orientation, gender identity, disability, or genetic information. Applicants with disabilities that require accommodation or assistance for a position, please contact us directly at hr@btstservices.com.