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Intake Specialist Jobs in Decatur, GA (NOW HIRING)

Orion Placement

Legal Assistant / Intake Specialist

Decatur, GA · On-site

$50K - $60K/yr

  • Medical

  • Dental

  • Vision

  • PTO

About the job Legal Assistant / Intake Specialist Pay: $50,000.00 - $60,000.00 per year Why This Is a Great Opportunity * Join a respected and growing personal injury law firm that genuinely makes a ...

SKYLAND TRAIL

Intake Associate

Chamblee, GA · On-site

$17.50 - $23.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Skyland Trail, a nonprofit mental health residential treatment program for adults and adolescents in Atlanta, is seeking an Adolescent Intake Specialist Scope: Responsible for answering intake calls ...

New

Aldridge Pite LLP

Intake Processor

Atlanta, GA · On-site

$17 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position will be responsible for opening and reviewing high volumes of new Legal Referrals from multiple ...

Freeman Mathis and Gary LLP

Legal Intake Manager

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Train new Legal Intake Specialists and perform updated training as needed based on changes in workflow and procedure * Assist in implementation of uniform rate update procedures for client billing ...

Freeman Mathis & Gary

Legal Intake Manager

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Train new Legal Intake Specialists and perform updated training as needed based on changes in workflow and procedure * Assist in implementation of uniform rate update procedures for client billing ...

Lowe Law Firm PC

Be Seen First

Pre-Suit Personal Injury Attorney

Atlanta, GA · On-site

$100K - $300K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will be fully supported with your pre-suit team including an intake specialist, paralegals and modern technology (AI, Firm Software, Ring Central, Etc.). Pay rates are based on experience and ...

THE TAYLOR LAW FIRM

Legal Assistant

Douglasville, GA · On-site

$45K - $50K/yr

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

THE TAYLOR LAW FIRM

Legal Assistant

Douglasville, GA · On-site

$45K - $50K/yr

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

THE TAYLOR LAW FIRM

Legal Assistant

Douglasville, GA · On-site

$45K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

At least 1 year experience in a personal injury firm working as intake specialist or legal assistant preferred * 1-3 years of customer service experience required. * Familiarity with law, legal ...

Secretariat

Project Intake Manager

Atlanta, GA

The Project Intake Manager will act as a key liaison between Finance, Legal Operations (including Conflict Management), Billing, Project Management teams, Managing Directors, and senior leadership to ...

Abby Care

GA - Intake Nurse

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Role The Intake Nurse serves as the clinical gatekeeper for new referrals and prospective clients, ensuring patients meet payer, regulatory, agency, and clinical eligibility requirements before ...

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All JobsIntake Specialist JobsIntake Specialist Jobs in Decatur, GA

Intake Specialist information

See Decatur, GA salary details

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How much do intake specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intake specialist in Decatur, GA is $20.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $22.31 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
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Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Decatur, GA as of August 2026, with employment types broken down into 70% Full Time, and 30% Part Time. Highlights an 100% In-person job distribution, with an average salary of $42,263 per year, or $20.3 per hour.

Legal Assistant / Intake Specialist

Orion Placement

Decatur, GA • On-site

$50K - $60K/yr

Other

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Job description

About the job Legal Assistant / Intake Specialist
Pay: $50,000.00 - $60,000.00 per year
Why This Is a Great Opportunity

  • Join a respected and growing personal injury law firm that genuinely makes a difference in clients' lives.
  • Be the first point of contact for individuals who need compassionate guidance during difficult times.
  • Work alongside an experienced legal team with opportunities to learn and grow your legal career.
  • Gain hands-on exposure to personal injury cases from intake through case support.
  • Enjoy a collaborative, team-oriented culture where your language skills and client service make a real impact.
  • Stable full-time opportunity with long-term career growth and performance-based advancement potential.
Location:
This is a full-time, on-site opportunity in Decatur, Georgia, offering the benefits of working closely with a supportive legal team in a collaborative office environment.
Note:
Candidates must be fluent in Farsi/Persian (read, write, and speak) or Spanish. At least 1 year of legal experience is required. Strong communication, professionalism, and customer service skills are essential.
About Us
We are a growing personal injury law firm committed to helping injured individuals navigate some of the most challenging moments of their lives. Our team believes every client deserves exceptional communication, compassionate service, and dedicated legal advocacy from start to finish. Confidential Employer.
Job Description
  • Serve as the first point of contact for prospective and existing clients by phone, email, and in person.
  • Conduct client intake interviews and gather important case information.
  • Communicate with clients in Farsi/Persian or Spanish to ensure outstanding service and understanding.
  • Open new files, organize documentation, and maintain accurate case records.
  • Schedule appointments and coordinate communication between clients, attorneys, and staff.
  • Assist attorneys and legal staff with administrative and case support tasks.
  • Obtain records, documents, and other materials needed to support personal injury cases.
  • Maintain confidentiality while providing compassionate, professional client service.
Qualifications
  • 1+ year of legal experience.
  • Fluent in Farsi/Persian or Spanish (speaking, reading, and writing).
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Comfortable handling multiple priorities in a fast-paced office.
  • Proficient with Microsoft Office and standard office technology.
  • Personal injury experience is a plus but not required.
Why You Will Love Working Here
You'll become part of a team that values empathy, teamwork, and professional growth. We recognize the importance of every team member's contribution and provide an environment where you can develop your legal skills while helping clients through meaningful work every day.
JPC-1490
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

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