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Intake Specialist Jobs in Boca Raton, FL (NOW HIRING)

Acadia Healthcare

Intake Specialist

Boca Raton, FL · On-site

$17.91/hr

Intake Specialist Come join our team as an Intake Specialist at Wellness Resource Center! The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions ...

New

Coral Connect LLC

Intake Specialist

Boca Raton, FL · Remote

$16.75 - $22.50/hr

The Intake Specialist is responsible for managing incoming referrals for specialty pharmacy and ambulatory infusion center (AIC) services. This role ensures accurate and timely processing of patient ...

Coral Connect LLC

Intake Specialist

Boca Raton, FL · On-site +1

$16.75 - $22.50/hr

The Intake Specialist is responsible for managing incoming referrals for specialty pharmacy and ambulatory infusion center (AIC) services. This role ensures accurate and timely processing of patient ...

Acadia Healthcare

Intake Specialist

Boca Raton, FL · On-site

$17.91/hr

The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed ...

New

Wellness Resource Center

Intake Specialist

Boca Raton, FL · On-site

$17.91/hr

The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions toteam. Establishes professional rapport with client to ensure that they feel welcomed upon ...

New

Acadia Healthcare

Intake Specialist

Boca Raton, FL

$17.91/hr

The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed ...

New

Rafaeli Law PLLC

Legal Intake Specialist

Fort Lauderdale, FL · On-site

$17 - $22.75/hr

Description We are a busy personal injury law firm in Aventura, FL, looking for a Bilingual Legal Intake Specialist who knows how to turn a phone call into a signed client. This is not a receptionist ...

HGreg.com

AUTOMOTIVE INTAKE SPECIALIST

West Palm Beach, FL · On-site

$17.25 - $23/hr

Automotive Intake Specialist As an Automotive Intake Specialist, you will be responsible for the receiving of all incoming vehicles, collecting the transporters Bill of Lading, identifying potential ...

Integrated Home Care Services

INTAKE SPECIALIST

Miramar, FL · On-site

$16.25 - $21.75/hr

The Intake Specialist is responsible for processing incoming referrals from hospitals, skilled nursing facilities, primary care providers (PCPs), and specialists. This position ensures the ...

Integrated Home

INTAKE SPECIALIST

Hollywood, FL · On-site

$16.25 - $21.75/hr

The Intake Specialist is responsible for processing incoming referrals from hospitals, skilled nursing facilities, primary care providers (PCPs), and specialists. This position ensures the ...

New

Integrated Home

INTAKE SPECIALIST

Miramar, FL · On-site

$16.25 - $21.75/hr

The Intake Specialist is responsible for processing incoming referrals from hospitals, skilled nursing facilities, primary care providers (PCPs), and specialists. This position ensures the ...

HGreg Group

AUTOMOTIVE INTAKE SPECIALIST

West Palm Beach, FL · On-site

$17.25 - $23/hr

SUMMARY As an Automotive Intake Specialist, you will be responsible for the receiving of all incoming vehicles, collecting the transporters Bill of Lading, identifying potential transportation damage ...

Fischetti Law Group

Client Intake Specialist

Boynton Beach, FL · On-site

$16.75 - $22.25/hr

... intake confidently across several different areas of law • Use CallRail to track, manage, and follow up on incoming leads • Set up and coordinate the conference room and schedule its use for our ...

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Intake Specialist information

See Boca Raton, FL salary details

$11

$19

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How much do intake specialist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for intake specialist in Boca Raton, FL is $19.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What is an intake specialist?

An Intake Specialist is a professional who serves as the initial point of contact for clients or patients in various settings such as healthcare, legal, or social services. They are responsible for gathering information, assessing client needs, and ensuring that individuals are directed to the appropriate services or resources. Intake Specialists play a key role in streamlining the process for clients by conducting interviews, completing necessary documentation, and sometimes verifying insurance or eligibility. Their work helps organizations efficiently manage new cases and provide timely assistance to those seeking help.

What is an intake specialist?

An intake specialist works in the medical field to direct a client or patient to the services they need. Intake specialists can work in various industries and workplaces, including hospitals, clinics, mental health facilities, and even law firms. As an intake specialist, your responsibilities include maintaining paperwork on a patient’s medical needs and history and directing them towards the proper facility. You also work with a patient’s family to help inform your understanding of a patient. Other duties include coordinating appointment times for clinical staff. It is your job to maintain documentation of all patient information and acquire referral sources necessary to bill and collect for your services.

What are some common challenges faced by intake specialists during the client onboarding process?

Intake Specialists often encounter challenges such as managing high call volumes, gathering complete and accurate information from clients, and addressing sensitive or urgent client needs efficiently. Balancing empathy with efficiency is key, as you'll frequently interact with individuals in stressful situations. Additionally, collaborating effectively with other departments to ensure smooth handoffs and clear communication can be demanding but is essential for seamless client onboarding.

What are the key skills and qualifications needed to thrive as an intake specialist, and why are they important?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant associate’s or bachelor’s degree. Familiarity with case management software, electronic medical records (EMR), and data entry systems is commonly required. Excellent interpersonal communication, active listening, and problem-solving abilities help Intake Specialists connect with clients and accurately assess their needs. These skills ensure that client information is gathered efficiently and accurately, supporting effective service delivery and a positive client experience.

What is the difference between Intake Specialist vs Medical Secretary?

AspectIntake SpecialistMedical Secretary
Required CredentialsHigh school diploma; some roles may require certification in healthcare or customer serviceHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Employer & Industry UsageHealthcare providers, insurance companiesMedical practices, hospitals, clinics
Primary ResponsibilitiesGathering patient information, scheduling, initial patient contactManaging appointments, handling correspondence, administrative tasks

While both roles work in healthcare settings, an Intake Specialist primarily focuses on collecting patient information and scheduling, whereas a Medical Secretary handles administrative tasks like managing appointments and correspondence. Both roles require strong communication skills and familiarity with healthcare environments, but their specific duties differ.

Is an intake specialist a receptionist?

An intake specialist is a role that involves gathering client information, verifying eligibility, and coordinating initial appointments, often in healthcare or social services settings. While both roles may involve front-desk duties, an intake specialist typically requires specific knowledge of the field and may handle more detailed documentation and communication tasks than a receptionist. The roles can overlap but are generally distinct in responsibilities and skill requirements.

What are the duties of an intake specialist?

An intake specialist is responsible for collecting client information, verifying eligibility, and documenting case details to facilitate service delivery. They often communicate with clients via phone or in person, use data management systems, and ensure accurate and timely processing of intake forms and documentation.
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Intake Specialist jobs near you
Infographic showing various Intake Specialist job openings in Boca Raton, FL as of August 2026, with employment types broken down into 71% Full Time, and 29% Part Time. Highlights an 100% In-person job distribution, with an average salary of $41,078 per year, or $19.7 per hour.

Intake Specialist

Acadia Healthcare

Boca Raton, FL • On-site

$17.91/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

New

Acadia Healthcare rating

6.2

Company rating: 6.2 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

698th of 891 rated healthcare providers

Job description

Intake Specialist

Come join our team as an Intake Specialist at Wellness Resource Center! The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions to team. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supports client arrival process, including initial assessment process, searching the client's belongings/person for prohibited items, and orienting the client to the facility. Ensures required documentation/paperwork is completed and maintained.

Starting pay: $17.91

This is a full-time benefit eligible position.

Benefits
  • Medical, Dental and Vision insurance
  • Life insurance
  • Short Term and Long Disability
  • 401(k) retirement savings plan with company match
  • FSA and HSA
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Growth Opportunities
  • Paid time off
  • 8 Paid annual holidays

Essential Functions:

  • Liaise with client/family of potential admissions to address any questions, concerns, etc.
  • Coordinate facility tours with clients and families who are potential admissions.
  • Interface with remote admissions team and on-site clinical team for necessary approvals, plan for client arrival, including travel arrangements as applicable.
  • Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
  • Supports arrival process including coordinating assessment/bed placement process, searches of client belongings/person for prohibited items.
  • Orients client to the facility/milieu.
  • Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/schedule as needed.
  • Ensures intake paperwork is completed in a timely fashion and documentation is maintained as required.
  • May discuss client's financial responsibility and take payment as applicable.
  • Provides exceptional customer service in line with Acadia Healthcare standards.

Standard Expectations:

  • Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
  • Communicate clearly and effectively to person(s) receiving services and their family members, guests and other members of the health care team.
  • Develops constructive and cooperative working relationships with others and maintains them over time.
  • Encourages and builds mutual trust, respect and cooperation among team members.
  • Maintains regular and predictable attendance.

Education/Experience/Skill Requirements:

  • High-school diploma, GED, or equivalent.
  • 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, is preferred.
  • Must have excellent communication and customer service skills, and an ability to use required computer programs.

Licenses/Designations/Certifications:

  • De-escalation training, CPR and/or First-Aid certification as required by facility.

This position requires a Level 2 Background Screening through the Florida Care Provider Background Screening Clearinghouse. In accordance with Florida law, employers must provide applicants with direct access to information about the state's background screening requirements.

To learn more about disqualifying offenses, exemption procedures, and screening timelines, please visit the Agency for Health Care Administration (AHCA) Background Screening Education & Awareness webpage:

https://info.flclearinghouse.com/education-awareness

Applicants are encouraged to review these requirements before applying.

What Acadia Healthcare employees say

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About Acadia Healthcare

Sourced by ZipRecruiter

Acadia Healthcare is a leading provider in the healthcare and hospital industry, based in Franklin, Tennessee, United States. The company is recognised for its commitment to creating a behavioural health network that provides accessible, high-quality treatment options for individuals suffering from mental health issues, addiction, eating disorders, and PTSD. Acadia Healthcare was founded in 2005, with the mission to create a world-class organization that sets the standard of excellence in the treatment of specialty behavioural health and addiction disorders.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Franklin, TN, US

Year founded

2005

Social media

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