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Intake Manager Jobs in Worcester, MA (NOW HIRING)

Endless Energy

CSR (Call Center) Manager

Marlborough, MA · On-site

$70K - $120K/yr

Previous Call Center, Customer Care, BDC, or Customer Intake management experience. * Proven leadership experience managing customer service or inside sales teams. * Experience coaching employees ...

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

... of intake. Case Manager Duties/Responsibilities: • Conducts initial assessment of patient ... problems and needs and reports to clinical team to initiate treatment planning. • Prioritizes ...

Endless Energy

CSR (Call Center) Manager

Marlborough, MA · Remote

$16 - $20.75/hr

Previous Call Center, Customer Care, BDC, or Customer Intake management experience. * Proven leadership experience managing customer service or inside sales teams. * Experience coaching employees ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

As a Case Manager, you will be responsible for providing comprehensive support and guidance to ... Your duties will include: 1. Complete intake and needs assessment with families, which may involve ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

As a Case Manager, you will be responsible for providing comprehensive support and guidance to ... Your duties will include: 1. Complete intake and needs assessment with families, which may involve ...

PRAESUM HEALTHCARE

Case Manager

Millbury, MA · On-site

$19 - $24.50/hr

Case Manager Duties/Responsibilities: • New patient intake and orientation • Facilitates orientation groups with patients • Conducts group sessions for all patients • Addresses patient ...

MERYL'S SAFE HAVEN, INC.

Case Manager

Worcester, MA · On-site

$22/hr

Your duties will include: 1. Complete intake and needs assessment with families, which may involve ... Provide emergency response management to address any crises or safety issues that may arise 14.

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Worcester, MA

Intake Manager information

See Worcester, MA salary details

$35.5K

$67K

$109.5K

How much do intake manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intake manager in Worcester, MA is $66,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $79,000.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Worcester, MA? The most popular types of Intake jobs in Worcester, MA are:
What job categories do people searching Intake Manager jobs in Worcester, MA look for? The top searched job categories for Intake Manager jobs in Worcester, MA are:
What cities near Worcester, MA are hiring for Intake Manager jobs? Cities near Worcester, MA with the most Intake Manager job openings:
Intake Manager jobs near you

Registered Nurse (RN) Intake - $10K Sign-On

T MASSACHUSETTS LLC

Worcester, MA • On-site

$44 - $54/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

JOIN OUR TEAM AS A REGISTERED NURSE (RN) INTAKE!
$10,000 sign-on bonus + 100% company-paid medical up to family coverage OR Opt-out of medical insurance for additional compensation of up to $10,000 annually for FT employees.
Compensation ranges, including differentials (if applicable) by shift:
Days to Evenings: $40.00-$51.00/hr
Evenings to Nights: $43.00-$52.00/hr
Weekend Days to Evenings: $44.00-$54.00/hr
Weekend Evenings to Overnights: $46.00-$54.00/hr
Your Work Matters How will you make a difference?
The Registered Nurse (RN) Intake is a registered professional nurse who assesses and evaluates patients being admitted to the hospital, takes physician orders and does complete medication reconciliation with the physician in accordance with the nursing process and the standards of care and practices. Must have good clinical skills and be able to work independently with minimum supervision.

  • Complete the Nursing Assessment documenting patient information, medications, medical history, vital signs, and skin assessment.
  • Responsible for working with children, adolescents, adults, and senior populations.
  • Must be familiar with common diagnoses with these population groups and familiar with specific assessment and interviewing skills for each population group.
  • Call physician for admission and medication orders. Complete Medication Reconciliation by patient/family/pharmacy verification.
  • Report any signs or symptoms of infection, illness, medical instability to physician after assessment.
  • Document patient information and nursing care in the provision of nursing services.
  • Document and reassess any significant changes in the patient's condition in compliance with facility policy.
  • Responsible for walking patient to unit and giving report to the unit nurse.
Your Experience Matters What we're looking for:
  • Education & Licensure (if applicable): Graduate from an accredited RN program; Bachelor's Degree preferred. Currently licensed to practice by the Massachusetts State Board of Nursing.
  • Experience: A minimum of three (3) years experience in a psychiatric facility preferred.
  • Additional Skill Requirements: Must pass a medication administration exam before administering medications. CPR certification and successful completion of Management of Aggressive Behavior including restraint and seclusion policies, within 30 days of employment, and prior to assisting in restraining procedures. Must have a working knowledge of the DSM-X, the Mental Status Exam, and the Addiction and Recovery field.
Your Care Matters What we provide for our team:
  • 401(k) + matching
  • Health insurance 100% company-paid for Full-Time position.
  • 100% company-paid life insurance coverage up to 2x your annual salary for Full-Time position.
  • Vision insurance
  • Dental insurance
  • 100% company-paid long term disability insurance Full-Time position.
  • Paid time off
  • Paid holidays
  • Cafeteria on site + discounted meals
  • Employee engagement events
  • Employee assistance program
  • Employee recognition program
  • Free parking
What sets us apart?
  • Career & training development opportunities
  • Dynamic and inclusive work environment
  • Engaged management team dedicated to your success
  • A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations

Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.
Compensation:
This is a full time role and the expected compensation range for this role is $40.00 - $48.00 hourly. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Intake Registered Nurse (RN) Intake!
Get to know usOutstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!
Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.
At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.
To learn more about HBM, visit us at: https://www.hospitalforbehavioralmedicine.com/
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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