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Intake Manager Jobs in Nottingham, MD (NOW HIRING)

Aerotek

Marketing Specialist

Hanover, MD

Process and intake management skills * Ability to remain professional and courteous with customers * Ability to multi-task within a fast-paced and high-stress environment Competencies: * Customer ...

Aerotek

Marketing Specialist

Hanover, MD

Process and intake management skills * Ability to remain professional and courteous with customers * Ability to multi-task within a fast-paced and high-stress environment Competencies: * Customer ...

State of Maryland

Administrative Coordinator

Baltimore, MD · On-site

$32.78 - $34.10/hr

Communication Systems and Intake * Manage and oversee the program's phone system, including call routing, voicemail systems, and response protocols. * Serve as a primary point of contact for incoming ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Nottingham, MD

Intake Manager information

See Nottingham, MD salary details

$35.3K

$66.6K

$109K

How much do intake manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for intake manager in Nottingham, MD is $66,628.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $78,600.00 per year, depending on experience, location, and employer.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.
More about Intake Manager jobs
What cities near Nottingham, MD are hiring for Intake Manager jobs? Cities near Nottingham, MD with the most Intake Manager job openings:
Intake Manager jobs near you

Conflicts and Intake Analyst

Miles & Stockbridge P.C.

Baltimore, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Miles & Stockbridge has positioned itself as an AmLaw 200 firm that is global in scope and in reach. Miles & Stockbridge maintains a reputation for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of our ongoing commitment to affect positive change, Miles & Stockbridge focuses on partnerships that benefit the community, reflect the causes our colleagues support, and allow us to collaborate with clients and neighbors to deepen relationships.
We are seeking a skilled and highly organized Conflicts and Intake Analyst to join our prestigious law firm. The Conflicts and Intake Analyst serves a role in maintaining client confidentiality and protecting the firm's reputation by conducting thorough conflicts searches and providing recommendations on potential conflicts. The ideal candidate will possess a strong background in analyzing conflict. This position is ideal for individuals who have exceptional attention to detail and excellent analytical skills.
Responsibilities:
  • Conduct thorough conflict searches: Perform comprehensive conflicts of interest searches using internal and external databases to identify potential conflicts across various engagements and matters.
  • Analyze requests with an understanding of transactional, litigation and governmental matters ensuring submitted information is accurate and complete and identify instances where submitted information is not accurate or complete.
  • Evaluate conflict waivers: Assess requests for conflict waivers, thoroughly analyze the nature of conflicts and their potential implications, and provide recommendations to the firm's management, partners and attorneys.
  • Develop and implement conflict management procedures: Contribute to the development and implementation of conflict management strategies and procedures, fostering a culture of ethical and professional conduct throughout the firm.
  • Support the Firm's growth efforts: Assist in the analysis of lateral candidates and support integration efforts.
  • Enhance client service: Participate in the maintenance of Firm databases, including but not limited to Intapp Open, Intapp Walls, Intapp Terms and other systems used to manage and comply with client guidelines.
  • Train and mentor junior intake staff Provide guidance and mentorship to junior conflicts analysts, fostering their professional development and ensuring consistent adherence to conflict resolution protocols.
  • Research legal and regulatory requirements: Stay up to date with relevant laws, regulations, and industry best practices related to conflicts of interest, ensuring compliance and proposing updates to internal conflict policies.
  • Maintain confidentiality: Handle sensitive and confidential information with the utmost discretion, ensuring that all conflict-related matters are treated with the highest level of confidentiality.

Qualifications:
  • At least 3+ years as a conflict analyst in a law firm or legal environment, with a demonstrated understanding of conflict resolution processes and procedures.
  • Knowledge of ethical rules and risk management requirements governing conflicts of interest and conflicts resolution processes.
  • Confidentiality: Proven ability to handle confidential and sensitive information with discretion and maintain the highest ethical standards.
  • Understanding of the type of work undertaken by a large law firm along with an appreciation of commercial and legal terms.
  • Proficiency in technical applications.
  • Utilize research applications such as Dun & Bradstreet, Capital IQ, and Hoover's.
  • Required Education.
    • Bachelor's degree or commensurate experience.
  • Preferred Education.
    • Paralegal certificate a plus.
  • Preferred Qualifications.
    • Law firm experience, conflicts experience.
    • Intapp Open/Walls/Terms experience a plus.

Knowledge, Skills, Abilities:
  • Ability to communicate professionally, clearly, concisely, and diplomatically both verbally and in writing.
  • Must be well organized, able to spend time on what is important, quickly zeroing in on critical tasks, sensing what will help or hinder accomplishing a task, eliminate roadblocks and see a project through from start to finish.
  • Ability to perform tasks accurately with attention to detail.
  • Ability to analyze and summarize conflict situations, articulate potential issues, and suggest resolutions to attorneys as required.
  • Ability to articulate an understanding of legal relationships and the nature of representations undertaken is essential to meet the minimum performance standards of this position.
  • Exhibit a high degree of initiative in exercising independent judgment and decision making in order to handle multiple functions in a fast-paced, detail-oriented work environment and adapt quickly to changes in workflow, processes and procedures.
  • Issue tracking, follow-up, and resolution skills are essential.
  • Ability to learn and utilize specialized internal conflict checking software and multiple software applications and workflow processes of various departments.
  • Ability to communicate with courtesy and diplomacy and respond effectively verbally and/or in writing to the most sensitive conflict inquiries or complaints.
  • Ability to apply both logical and common sense understanding to carry out a variety of instructions furnished in written, verbal, and diagram forms.
  • Analytical skills requiring an aptitude for detail and accuracy.
  • Proven organizational skills with the ability to provide a quality, accurate and efficient work product in a high-volume environment are necessary.
  • Proven follow-through skills and the ability to troubleshoot.
  • Ability to manage complex projects and assignments while maintaining tight deadlines.

Miles & Stockbridge offers a competitive compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more.
The pay range for this position is $92,000 - $115,000. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs.
Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position.
Physical Demands:
While performing the duties of this position, the employee is regularly required to remain in a stationary position or sit for prolonged periods and repeat motions that may include the wrists, hands and/or fingers. The employee is occasionally required to stand and stoop, kneel, or crouch. The employee is frequently required to perform light work that includes lifting and moving objects up to 10 pounds.
Disclaimer and Acknowledgement:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Nothing in this job description restricts management's right to assign or reassign duties in this job description at any time for any reason.
Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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