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Intake Manager Jobs in Rhode Island (NOW HIRING)

Care New England

Manager of Intake

Warwick, RI · On-site

$80 - $100/hr

Job Summary The Manager of Intake provides leadership and oversight of all referral intake operations for the Home Health Agency. This role is responsible for ensuring timely referral review ...

Equus

Intake Specialist

Providence, RI · On-site

$18 - $24/hr

Intake Specialist (800144) We help job seekers and career changers prepare for and advance in ... Solid organizational and time management skills. Detail oriented and accurate with deadline ...

Brown University Health

Intake Specialist

Charlestown, RI · On-site

$18 - $25.82/hr

... are Intake line to determine pay-source information by verifying eligibility and coverage ... managers, clients, family, and the general public. Read, analyze, and interpret professional ...

Brownhealth

Intake Specialist

Charlestown, RI · On-site

$18 - $25.82/hr

To obtain information from callers to Gateway Healthcare Intake line to determine pay-source ... Effectively present information and respond to questions from professionals, managers, clients ...

Brown University Health

Intake Specialist

Charlestown, RI · On-site

$18 - $25.82/hr

To obtain information from callers to Gateway Healthcare Intake line to determine pay-source ... Effectively present information and respond to questions from professionals, managers, clients ...

Lifespan

Intake Specialist

Providence, RI · On-site

$18 - $25.82/hr

To obtain information from callers to Gateway Healthcare Intake line to determine pay-source ... Effectively present information and respond to questions from professionals, managers, clients ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

Forwards self-referrals directly to RN/LPN or manager. • Transcribes all information into records ... Completes any outstanding or delegated intake info from liaison. General Office Duties: • ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.50 - $21.25/hr

Forwards self-referrals directly to RN/LPN or manager. • Transcribes all information into records ... Completes any outstanding or delegated intake info from liaison. General Office Duties: • ...

Care New England Health System

INTAKE CSR

Warwick, RI · On-site

$15.75 - $21.25/hr

Forwards self-referrals directly to RN/LPN or manager. • Transcribes all information into records ... Completes any outstanding or delegated intake info from liaison. General Office Duties: • ...

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All JobsIntake JobsIntake Manager JobsIntake Manager Jobs in Rhode Island

Intake Manager information

See Rhode Island salary details

$34.8K

$65.6K

$107.2K

How much do intake manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for intake manager in Rhode Island is $65,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,400.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Rhode Island?

The most popular types of Intake jobs in Rhode Island are:

What are popular job titles related to Intake Manager jobs in Rhode Island?

For Intake Manager jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Intake Manager jobs in Rhode Island look for?

The top searched job categories for Intake Manager jobs in Rhode Island are:

What cities in Rhode Island are hiring for Intake Manager jobs?

Cities in Rhode Island with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Rhode Island as of August 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $65,559 per year, or $31.5 per hour.

MANAGER OF INTAKE

Care New England Health System

Warwick, RI • On-site

Full-time

Re-posted 2 days ago

Care New England Health System rating

7.4

Company rating: 7.4 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

264th of 898 rated healthcare providers

Job description

Job Summary
The Manager of Intake provides leadership and oversight of all referral intake operations for the Home Health Agency. This role is responsible for ensuring timely referral review, authorization processing, admission coordination, referral conversion, exceptional customer service, and effective collaboration with referral sources and clinical operations. The Manager supervises intake staff, monitors performance metrics, drives process improvement initiatives, and supports organizational growth while ensuring compliance with Medicare, state, and agency requirements.
Duties & Responsibilities
  • Provides direct supervision, coaching, mentoring, and performance management of Intake Department staff.
  • Establishes performance expectations and monitors individual and departmental outcomes.
  • Conducts employee evaluations, competency assessments, and performance improvement activities.
  • Participates in recruitment, hiring, onboarding, retention, disciplinary action, and succession planning
  • Promotes a culture of accountability, teamwork, customer service, and continuous improvement.
  • Ensures appropriate staffing coverage for daily operations, weekends, holidays, and after-hours referral management as applicable.
  • Ensures referral and admission processes comply with Medicare Conditions of Participation, state regulations, accreditation standards, and agency policies.
  • Verifies that referrals meet payer and agency eligibility requirements prior to admission.
  • Monitors referral-to-admission conversion rates and identifies opportunities for improvement.
  • Develops strategies to increase admission success rates.
  • Collaborates with operational and clinical leaders to assess agency capacity and coordinate timely admissions.
  • Balances patient needs, staffing resources, and geographic coverage to optimize access to care and census growth.
  • Monitors admission timeliness and implements solutions to address barriers to Start of Care performance.
  • Collects, analyzes, and reports referral and admission data and utilizes data to identify operational improvements and growth opportunities.
  • Serves as a primary resource for referral sources, physicians, hospitals, skilled nursing facilities, community providers, patients, and families.
  • Promotes exceptional customer service throughout all intake interactions.
  • Addresses concerns, complaints, and service recovery opportunities in a professional and timely manner.
  • Performs other related duties as requested.

Requirements
  • Associate's Degree Required, Bachelor's Degree Preferred; Fields of Study: nursing, healthcare administration, business administration, or related healthcare field.
  • Minimum 3 to 5 Years of leadership or supervisory experience, preferably with experience in home health and hospice intake operations within a Medicare certified home health agency.
  • Valid driver's license and current automobile liability insurance.
  • Valid BLS certification preferred.
  • Demonstrated leadership ability and sound judgment.
  • Excellent organizational, communication, and interpersonal skills.
  • Strong analytical and problem-solving capabilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong customer service orientation.
  • Ability to work collaboratively across all levels of the organization.
  • Proficiency in electronic medical records and Microsoft Office applications.
  • Knowledge of home health regulations, reimbursement, and operational workflows.

About Us
Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.
Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.
EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.

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