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Intake Intern Jobs in Utah (NOW HIRING)

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Intake Intern information

What is an intake intern?

Intake Interns are entry-level professionals, often students or recent graduates, who assist organizations with the initial stages of client or case intake. Their responsibilities typically include gathering information from clients, conducting preliminary interviews, entering data into case management systems, and helping determine eligibility for services. They play a crucial role in ensuring that cases are documented accurately and efficiently, supporting the workflow of social services, legal aid, healthcare, or other organizations. Intake Interns gain valuable experience in client communication, data management, and the fundamentals of case processing.

What are the key skills and qualifications needed to thrive as an intake intern, and why are they important?

To thrive as an Intake Intern, you generally need a background in social work, psychology, or a related field, along with strong organizational and interviewing skills. Familiarity with case management software, confidential record-keeping systems, and Microsoft Office tools is often required. Excellent interpersonal communication, attention to detail, and empathy help you build rapport with clients and accurately gather information. These skills are crucial for ensuring thorough assessments, compliance with confidentiality standards, and effective support for clients seeking services.

What are some common challenges intake interns face when handling client information, and how can they manage them effectively?

Intake Interns often encounter challenges such as managing sensitive or confidential client information and navigating high volumes of inquiries efficiently. To address these, it's important to follow strict confidentiality protocols, stay organized with digital or physical filing systems, and communicate clearly with both clients and team members. Regular check-ins with supervisors and utilizing client management software can also help ensure accuracy and compliance. Developing strong active listening and time management skills will make the process smoother and more effective.

What is the difference between Intake Intern vs Case Coordinator?

AspectIntake InternCase Coordinator
Required CredentialsHigh school diploma or ongoing college educationRelevant experience; sometimes a degree in social work or related field
Work EnvironmentInternship setting, supervised, entry-levelFull-time, professional setting, more responsibility
Employer & Industry UsageNonprofits, healthcare, social servicesSocial service agencies, healthcare organizations
Common Search & Comparison IntentUnderstanding entry-level roles in intake processesClarifying responsibilities and career progression

The main difference between an Intake Intern and a Case Coordinator lies in experience and responsibilities. Intake Interns typically perform supervised, entry-level tasks during their training or education phase, focusing on initial client contact. Case Coordinators handle more complex case management duties, requiring experience and sometimes specific credentials. Both roles are common in social services and healthcare settings, but the Case Coordinator role involves greater responsibility and independence.

What are the most commonly searched types of Intake jobs in Utah?

The most popular types of Intake jobs in Utah are:

What cities in Utah are hiring for Intake Intern jobs?

Cities in Utah with the most Intake Intern job openings:

Intake Intern jobs near you

Process Automation Intern, Marine Operations

OOCL USA Inc

South Jordan, UT • On-site

$14.50 - $19/hr

Temporary

Re-posted 13 days ago

Job description

Location: 10913 S River Front Pkwy, South Jordan, UT 84095

Schedule: In-office M-F 8:30AM-5PM; must be able to work at least 20 weekly hours
Duration: Minimum of 12 weeks (with potential extension based on project scope and business needs)
Department: Marine Operations (MAROPS)

Project: Planning Process Automation and Email Reduction


Who is OOCL: OOCL (Orient Overseas Container Line) is one of the world's largest integrated international container transportation and logistics companies. OOCL is well respected in the industry with a reputation for providing customer-focused solutions, a quality-through-excellence approach, and continual innovation. It is also an industry leader in the use of information technology and e-commerce to manage the entire cargo process.


The Project Overview: The Marine Operations (MAROPS) team is seeking a highly motivated Process Automation Intern to support planning process improvements and automation initiatives. This internship offers hands‑on exposure to real operational challenges, data analysis, and automation tools within the maritime/logistics industry. Interns will work on meaningful, project‑based assignments that directly contribute to operational efficiency and performance visibility.

In this internship, you will support a project focused on planning process automation and email reduction, specifically within the MOC (Marine Operations Center) environment. Many current workflows rely on ageing manual tools and fragmented reporting methods; you will help assess automation opportunities, streamline data collection, and enhance KPI visibility.


Key Responsibilities

  • Review existing MOC (Marine Operating Center) planning and reporting processes to identify automation opportunities
  • Support the modernization of legacy tools (5–10 years old) through automation or optimization
  • Assist in reducing manual email dependency by streamlining information intake and reporting methods
  • Help centralize KPI monitoring and performance reporting systems
  • Support data availability and accessibility for operational analysis and decision‑making
  • Collaborate with project sponsors and cross‑functional stakeholders to document findings and recommendations

Learning Outcomes

  • Exposure to real‑world marine operations and planning workflows
  • Hands‑on experience with automation tools and data platforms
  • Practical application of analytics, reporting, and process improvement concepts
  • Development of professional communication and stakeholder collaboration skills
  • Meaningful, non‑clerical project work
  • Real impact on operational efficiency and visibility
  • Professional mentorship and development
  • Experience within a global maritime and logistics organization

Requirements:

  • Currently pursuing a degree in a related field (e.g., Information Systems, Data Analytics, Engineering, Computer Science, Operations, or similar)
  • Microsoft Office Suite
  • Microsoft Power Platform
    • Databricks and/or Microsoft Fabric
    • Power Automate
    • Power BI
  • Strong analytical and problem‑solving skills
  • Ability to work independently and manage project‑based tasks
  • Interest in process improvement, automation, and data‑driven decision‑making

All employment is contingent upon the successful completion of a background check.


OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.