Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Quick apply
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Quick apply
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams * Build, document, and enforce SOPs for firm workflows * Manage staff performance ...
Case Manager
$24.03/hr
The Case Manager is responsible for the submission of service plans and other assessments required ... Conduct initial intake with client and family/guardian. * Ensure the timely completion of all ...
Case Manager
$24.03/hr
The Case Manager is responsible for the submission of service plans and other assessments required ... Conduct initial intake with client and family/guardian. * Ensure the timely completion of all ...
Case Manager
Dallas, TX · On-site
$24.03/hr
The Case Manager is responsible for the submission of service plans and other assessments required ... Conduct initial intake with client and family/guardian. * Ensure the timely completion of all ...
Case Manager
Dallas, TX · On-site
$24.03/hr
The Case Manager is responsible for the submission of service plans and other assessments required ... Conduct initial intake with client and family/guardian. * Ensure the timely completion of all ...
Bilingual Treatment Liaison
Dallas, TX · On-site
Reconcile intake case data for accuracy and completeness within the firm's case management systems. * Maintain high attention to detail in documentation, data entry, and communication records.
Bilingual Treatment Liaison
Dallas, TX · On-site
Reconcile intake case data for accuracy and completeness within the firm's case management systems. * Maintain high attention to detail in documentation, data entry, and communication records.
Bilingual Treatment Liaison
Dallas, TX · On-site
Reconcile intake case data for accuracy and completeness within the firm's case management systems. * Maintain high attention to detail in documentation, data entry, and communication records.
Quick apply
Bilingual Treatment Liaison
Dallas, TX · On-site
Reconcile intake case data for accuracy and completeness within the firm's case management systems. * Maintain high attention to detail in documentation, data entry, and communication records.
Mental Health Intake Specialist III
Flower Mound, TX · On-site
$15.50 - $20.75/hr
Mental Health Intake Specialist III Under direction of the Program Manager of Intake Services and within federal, state and local guidelines performs moderately complex social service or case ...
Mental Health Intake Specialist III
Flower Mound, TX · On-site
$15.50 - $20.75/hr
Mental Health Intake Specialist III Under direction of the Program Manager of Intake Services and within federal, state and local guidelines performs moderately complex social service or case ...
The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.
The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.
The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.
The CDBG-DR Case Manager will be responsible for the following: * Perform outreach, intake and assessments of program applicants and gather required documentation to establish program eligibility.
This role owns the full lifecycle of patient care coordination - from referral and intake through ... BSN * Prior case management, care coordination, or utilization review experience * Experience ...
This role owns the full lifecycle of patient care coordination - from referral and intake through ... BSN * Prior case management, care coordination, or utilization review experience * Experience ...
Legal Intake Specialist
Irving, TX · On-site
$17 - $22.75/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Legal Intake Specialist
Irving, TX · On-site
$17 - $22.75/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Legal Intake Specialist
$16.50 - $22/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Legal Intake Specialist
$16.50 - $22/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Legal Intake Specialist
$17 - $22.75/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Legal Intake Specialist
$17 - $22.75/hr
We are looking for a Bilingual Legal Intake Specialist (English/Spanish) to join our on-site team ... Organize and update information within the firm's case management system. * Assist attorneys and ...
Intake Coordinator
Howe, TX · On-site
$16 - $21.75/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Intake Coordinator
Howe, TX · On-site
$16 - $21.75/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Intake Coordinator
Van Alstyne, TX · On-site
$16 - $22/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Intake Coordinator
Van Alstyne, TX · On-site
$16 - $22/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Intake Coordinator
Anna, TX · On-site
$17 - $23/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Intake Coordinator
Anna, TX · On-site
$17 - $23/hr
Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes. * Maintain accurate documentation and follow established intake protocols. * Support new client ...
Pre-Litigation Case Manager
Dallas, TX · On-site
Responsibilities • Manage a diverse caseload of personal injury claims from initial intake to ... case activities.
Pre-Litigation Case Manager
Dallas, TX · On-site
Responsibilities • Manage a diverse caseload of personal injury claims from initial intake to ... case activities.
Intake Case Manager information
See Allen, TX salary details
$13.86 - $15.77
5% of jobs
$15.77 - $17.68
19% of jobs
$17.76 is the 25th percentile. Wages below this are outliers.
$17.68 - $19.60
20% of jobs
The median wage is $20.55 / hr.
$19.60 - $21.51
12% of jobs
$21.51 - $23.42
8% of jobs
$23.42 - $25.33
6% of jobs
$26.95 is the 75th percentile. Wages above this are outliers.
$25.33 - $27.24
5% of jobs
$27.24 - $29.15
3% of jobs
$29.15 - $31.06
4% of jobs
$31.06 - $32.97
5% of jobs
$32.97 - $34.88
12% of jobs
$13
$23
$34
How much do intake case manager jobs pay per hour?
As of Aug 12, 2026, the average hourly pay for intake case manager in Allen, TX is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $28.85 per hour, depending on experience, location, and employer.
What skills and qualifications are needed to be an intake case manager?
To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.
What is the difference between Intake Case Manager vs Social Worker?
| Aspect | Intake Case Manager | Social Worker |
|---|---|---|
| Credentials | Typically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related field | Requires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states |
| Work Environment | Often works in healthcare, insurance, or community organizations, focusing on initial client assessments | Works in hospitals, clinics, or social service agencies, providing ongoing client support and intervention |
| Job Focus | Initial intake, eligibility assessment, and referral coordination | Client counseling, case management, and long-term support |
While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.
What challenges do intake case managers face when handling multiple client cases?
Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.
What is an intake case manager?
Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What job categories do people searching Intake Case Manager jobs in Allen, TX look for? The top searched job categories for Intake Case Manager jobs in Allen, TX are:
What cities near Allen, TX are hiring for Intake Case Manager jobs? Cities near Allen, TX with the most Intake Case Manager job openings:
Full-time
Medical, PTO
Re-posted 17 days ago
Job description
About the Role
We are seeking an experienced Personal Injury Operations Manager to oversee and improve the day-to-day operations of a high-volume Texas plaintiff personal injury law firm. This leadership role is responsible for driving accountability, improving systems, increasing efficiency, and ensuring excellent client service across intake, pre-litigation, and support operations.
The ideal candidate has strong law firm operations experience, understands plaintiff PI workflows, and can lead teams while implementing measurable operational improvements.
Requirements
Responsibilities:
- Oversee daily operations across intake, pre-litigation, records, demands, case management, and support teams
- Build, document, and enforce SOPs for firm workflows
- Manage staff performance, accountability, workload distribution, and training
- Track KPIs including lead conversion, settlement cycle time, demand readiness, and operational efficiency
- Improve communication between intake, case managers, vendors, and leadership
- Monitor case management systems, task completion, and file quality
- Identify operational bottlenecks and implement process improvements
- Manage vendors including marketing agencies, records providers, call centers, and software systems
- Assist leadership with staffing forecasts, operational planning, and budgeting
- Help maintain high client satisfaction and reduce client complaints
- Prepare operational reports and performance updates for ownership
Qualifications:
- 5+ years of law firm operations or legal operations experience
- 3+ years in plaintiff personal injury strongly preferred
- Strong understanding of Texas PI workflow from intake through settlement/litigation support
- Experience managing teams in a high-volume environment
- Experience with legal case management software and KPI reporting
- Strong leadership, communication, and organizational skills
- Ability to enforce accountability and improve team performance
- Bilingual English/Spanish is a plus
Personal Injury Operations Manager PI Operations Plaintiff Personal Injury Legal Operations Manager Law Firm Operations Intake Management Pre-Litigation Case Management KPI Reporting SOP Development Texas Personal Injury Legal Administration Vendor Management High Volume Law Firm
Benefits
Positive Culture: Work in a supportive, inclusive, and collaborative environment that values your contributions.
Growth Opportunities: Access to professional development, mentorship, and opportunities for career advancement.
Competitive Compensation: Enjoy a highly competitive salary and bonus structure that rewards performance.
Benefits: Comprehensive benefits package including health insurance, paid time off, and more.
Work-Life Balance: Flexible work arrangements to help maintain a healthy work-life balance.