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Intake Case Manager Jobs in Oregon (NOW HIRING)

Housecall Providers

Intake Specialist - Hospice

Portland, OR · On-site

$18.75 - $25.25/hr

Intake Specialist - Hospice This position is responsible for receiving and processing new patient ... Also, this position works with our referral sources (e.g., patients, family, case managers ...

AllOne Health, Inc.

Intake Specialist - Remote

$16 - $17.30/hr

... and case management. When clients call the EAP to initiate services, the EAP Intake Specialist ... answers their initial calls. This position involves speaking directly with the client, getting a ...

Healogics

PRN Registered Nurse-RN

Coquille, OR · On-site

$41.98 - $52.90/hr

... intake and discharge processes for the Wound Care Center patients as scheduled. The position may also serve as a Case Manager to a group of assigned Wound Care Center patients, as assigned and ...

Healogics

PRN Registered Nurse-RN

Coquille, OR · On-site

... intake and discharge processes for the Wound Care Center patients as scheduled. The position may also serve as a Case Manager to a group of assigned Wound Care Center patients, as assigned and ...

CIP PC.

Business Immigration Paralegal

OR · Remote

$40K - $70K/yr

Ensure effective document intake: i.e., review documents for validity and sufficiently analyze ... Flag any ideas for process improvements and modifications toappropriate Attorney/Case Manager.

CIP PC.

Senior Business Immigration Paralegal

OR · Remote

$50K - $90K/yr

Ensure effective document intake: i.e., review documents for validity and sufficiently analyze ... Flag any ideas for process improvements and modifications toappropriate Attorney/Case Manager.

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All JobsIntake Case JobsIntake Case Manager JobsIntake Case Manager Jobs in Oregon

Intake Case Manager information

See Oregon salary details

$15

$26

$39

How much do intake case manager jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for intake case manager in Oregon is $26.67, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $32.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Intake Case Manager, and why are they important?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges Intake Case Managers face when handling multiple client cases simultaneously?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What are Intake Case Managers?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Oregon? For Intake Case Manager jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Intake Case Manager jobs in Oregon look for? The top searched job categories for Intake Case Manager jobs in Oregon are:
What cities in Oregon are hiring for Intake Case Manager jobs? Cities in Oregon with the most Intake Case Manager job openings:
Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Oregon as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, 2% Contract, and 1% Nights. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $55,479 per year, or $26.7 per hour.
[Swing Shift] Community Case Manager

[Swing Shift] Community Case Manager

New Narrative

Portland, OR • On-site

$27/hr

Full-time

Posted 26 days ago

Job description

At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.
If you're passionate about community impact, we invite you to join our team.
Swing shift: Tuesday - Saturday 3:00 PM - 11:00 PM
Pay Rate: $27/hr
Purpose: (General description and summary)
The Community Case Manager is a member of the Motel Support Team: Cultivating Community that provide outreach and supplemental support to participants who are living in emergency motel placements in building skills and resource connections needed to move toward their next housing step. The Community Case Manager will provide services which include: 1:1 skills training, crisis prevention and de-escalation, community navigation and integration, case management and advocacy, coordination of transportation (ie. Ride to Care, Trimet LIFT, staff transport, etc.), collaborative meetings with treatment teams and other external providers, and referring to community based mental health and substance use disorder providers if needed. Through an integrated lens, the program aims to minimize participant hospitalizations (emergency department and psychiatric admissions), increase contact between the participant and their respective mental health, substance use service providers, or other providers/supports involved in care, and aid linkage to transitional or more permanent housing. This job requires to be on site to provide services.
Accountabilities: (Responsibilities of the job)
Supportive Skills Training
  • Providing direct support in one-on-one settings within the assigned motel and community based skills training.

  • Provide group skills training opportunities and facilitation of opportunities.

  • Assess the functional level and program needs of each participant, providing skills training as indicated.

  • Provide individual and group skills training opportunities at motel as well as in the community, including but not limited to: ADLs, iADLs, coping, regulation, safety, interpersonal, community integration, community navigation, etc. to assist in movement toward identified goals.

  • Provide support in milieu setting as indicated and opportunities arise.

Engagement and Collaboration
  • Provide skills training, advocacy, case management, community navigation to support caseload participants in working towards their identified goals.

  • Willing to meet and engage with people "where they are," including their environment and readiness for change.

  • Meet consistently with participants within the motel setting and community

  • Providing opportunities for group skills training through opportunities for socialization, and community integration.

  • Maintain professionalism in encounters with participants and other providers.

  • Must be able to assist in de-escalation and crisis as needed

Case Management
  • Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as needed.

  • Ability to work in collaboration with acute care settings if necessary.

  • Provide support, assistance, and advocacy for linkage to resources and maintenance of resources.

  • Coordinate with providers and resources involved in participant goals and care consistently, including but not limited to weekly contact and care conferences as indicated.

Crisis Prevention/De-escalation/Harm Reduction
  • Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.

  • Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit)

  • Must be able to assist in de-escalation, crisis prevention in community based settings.

  • Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.

Documentation:
  • Complete documentation and data entry as required by contract and program needs (ie. Electronic Health Record, trackers, intake, discharge, etc.) within 48 hrs.

  • Utilize centralized scheduling to account for participant appointments, meetings, training, etc.

  • Utilize outcomes based care tools in order to provide outcome informed care.

  • Ensure timely completion of all required paperwork.

  • Maintain a regular work schedule, including some evenings, weekends, and holiday depending on schedule.

  • Work to increase level of cultural sensitivity, awareness and competency regarding Person-Centered Services.

  • Attend and positively participate in required team, agency, and interdisciplinary meetings.

  • Use trauma-informed, person centered approach and language and participate in ongoing training and education.

Description of other duties:
  • Perform other duties as assigned by supervisor.

  • Provide support to teammates as indicated, ie. Milieu support, front desk support, environmental safety, etc.

  • Participate in on-call after hours phone rotation.

  • Complete all other assignments in a timely manner as requested by supervisor.

Core Competencies:
  • Communication: Clear, direct and concise. Keeps people informed. Listens effectively to others.

  • Teamwork: Effective at working in team situations.

  • Utilizing available resources for personal wellness: Communicates with Supervisor or other designated New Narrative personnel to meet personal wellness and safety needs.

  • Adaptability: Ability to modify or change service delivery as needed to best fit the needs of program participants and New Narrative values

  • Analytical thinking: Attention to detail over sustained periods of time.

  • Dependability: Counted on to follow through on commitments: at work each day and on time; work completed in a timely fashion.

  • Aptitude: Ability to comprehend and apply new ideas, processes and procedures, or training.

  • Demeanor: Remaining calm in crisis situation, empathetic, unbiased, non-judgmental and excellent peer model skills.

Supervision Received:
  • Receive regular supervision from the Motel Program Manager, seeking additional supervision whenever necessary.

  • Participate in interdisciplinary team meetings and group supervision as required.

Other General Expectations:
  • Attend and positively participate in required meetings.

  • Uphold New Narrative Mission and Values in all interactions.

  • Ability to work as a team member, remain flexible and establish priorities as a group.

  • Ability to work independently when necessary.

  • Ability to receive direction from supervisor and engage in collaborative dialogue.

  • Ability to learn and utilize new skills.

  • Ability to display a non-judgmental attitude.

  • Creative, innovative and progressive problem-solver.

  • Ability to take initiative on new tasks.

  • Ability to multi-task and remain calm in a busy and stressful environment.

  • Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)

  • Pursue ongoing development of skills and competencies, including:

  • A minimum of 12 hours per year continuing education in the area of mental health/dual recovery;

  • 4 hours annual training in cultural competence;

  • Follow all New Narrative policies, procedures, and protocols.

  • Follow through on all directives and instructions.

  • Maintain CPR and First Aid Certificate.

  • Must be able to pass a criminal history check through the Department of Human Services.

Qualifications:
  • QMHA not required, but preferred

  • CADC preferred, but not required

  • Minimum two years of experience working with high acuity population

  • Minimum two years working in community based settings preferred

  • Incumbents with a substance use disorder must be sober and free of substance use for one year preceding date of hire, and must maintain this sobriety.

  • Must maintain current Oregon driver's license and insurance.

  • Must have a high school diploma or equivalent.

All of our job openings are located in Portland, Oregon, and the surrounding metro areas.

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