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Intake Case Manager Jobs in Nebraska (NOW HIRING)

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Intake Case Manager information

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$14

$24

$35

How much do intake case manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for intake case manager in Nebraska is $24.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.57 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.
What are popular job titles related to Intake Case Manager jobs in Nebraska? For Intake Case Manager jobs in Nebraska, the most frequently searched job titles are:
What cities in Nebraska are hiring for Intake Case Manager jobs? Cities in Nebraska with the most Intake Case Manager job openings:
Infographic showing various Intake Case Manager job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $50,030 per year, or $24.1 per hour.

Case Manager III - Nebraska Family Works (full time)

Heartland Family Service

Omaha, NE

$19.74/hr

Full-time

Re-posted 11 hours ago


Job description

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you.

SUMMARY DESCRIPTION OF WORK

This case manager will serve as a direct care staff/case manager in a residential substance abuse treatment facility that serves women and their children. This position provides supervision and support to residents as a part of the 24-hour direct care staff, as well as case management services for assigned families. The case manager will be part of the team that provides education and support programming for women, their children and family members. We value lived experience and recognize that recovery can take many forms. We ask that applicants who identify as being in recovery have a minimum of two (2) years of sustained/continuous recovery to support well-being and effectiveness in this role.

Compensation: between $19.74 and 23.54 per hour (wage is determined by total years of relevant experience)
Work Schedule: 37.5 hours per week

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

  • Bachelor’s Degree in Human Services, Psychology, Social Work, Sociology or a related field preferred
  • Two or more years’ experience in human services field
  • Alcohol/drug abuse experience preferred
  • Valid driver’s license/ acceptable driving record
  • Bilingual-Spanish speaking abilities preferred
  • Applicants who identify as being in recovery have a minimum of two (2) years of sustained/continuous recovery to support well-being and effectiveness in this role

Essential Duties and Responsibilities

  • *Provides supervision and support for program participants as a part of residential program staffing for 24 hour per day, 7 day per week schedule.
  • *Assists staff in implementing case management activities and goals with and for WCC clients.
  • *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning as needed.
  • *Completes intake information with incoming clients.
  • *Reviews case management activities, goals and rules with Program Coordinator.
  • *Documents client activity, progress and needs per established record keeping procedures.
  • *Participates in interdisciplinary family/case staffing to obtain information, provide information, and assist with service planning.
  • *Implements case management plans and provides support services for program participants under the direction of Lead Case Manager and Program Coordinator.
  • *Does follow-up with individual clients and updates goal planning as client goals change.
  • *Responsible for maintenance and upkeep of facility, including monitoring residents’ activities.
  • *Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents.
  • Works as a team member with other program staff to provide trauma-informed care to clients.
  • *Assists in facilitating educational participant support groups and children groups as assigned.
  • Networks with community providers and other agency programs in order to assist clients in accessing needed community resources.
  • *Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families.
  • Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care.
  • *Develops supportive relationship with clients.
  • Advocates for clients in the community.
  • Able to work independently with little supervision.
  • Maintains required records and statistical information.
  • Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency.
  • Cooperates and collaborates with program area staff, volunteers, and other Agency staff.
  • *Is dependable and punctual regarding scheduling and attendance.
  • Abides by all specific program and Agency procedures, policies, and requirements.
  • Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
  • *Creates, maintains and shares as appropriate a dynamic self-care plan.
  • *Strives to make connections between the agency and the larger community whenever possible in order to contribute to the agency’s ongoing fundraising and friend-raising efforts.
  • *Essential functions of this job is to be performed on company physical work site.
  • Performs other program related duties as assigned.

*DENOTES ESSENTIAL JOB FUNCTIONS