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Intake Associate Jobs in Tucson, AZ (NOW HIRING)

La Frontera Center Inc.

Recovery Coach - RF

Tucson, AZ · On-site

$14.75 - $19.25/hr

... Associate's degree and two years of behavioral health work experience High school diploma ... Collect and review intake and assessment documents, and other pertinent materials. Develop, with ...

CODAC

Engagement & Connection Specialist

Tucson, AZ · On-site

$18.30 - $26.45/hr

Facilitate intake and enrollment in care by coordinating with internal staff and supporting members ... Associates' degree in a healthcare field and 6 months related experience OR; * Associate's degree ...

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All JobsIntake Associate JobsIntake Associate Jobs in Tucson, AZ

Intake Associate information

See Tucson, AZ salary details

$13

$25

$38

How much do intake associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for intake associate in Tucson, AZ is $25.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.06 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Tucson, AZ?

The most popular types of Intake jobs in Tucson, AZ are:

What cities near Tucson, AZ are hiring for Intake Associate jobs?

Cities near Tucson, AZ with the most Intake Associate job openings:

Intake Associate jobs near you

Housing Specialist (BHT) (Housing Services, Tucson)

Catholic Community Services of Southern Arizona Inc

Tucson, AZ

Full-time

Re-posted 19 days ago

Job description

Catholic Community Services of Southern Arizona, Inc. (CCS) is thriving! For 90 years, CCS has focused its mission to strengthen families, support communities, provide compassionate services, and deliver excellence. Providing Help. Creating Hope. Serving All.

We credit our continued success to our valuable employees! If you want to make a difference, help people, and serve your community, we want YOU to join our team! For more information visit our website at: www.ccs-soaz.org.

OVERVIEW

Provides case management for housing programs for low-income individuals and families with children. Conducts intake and assessment of clients, determines eligibility for available affordable housing programs, and monitors client progress. Provides advocacy and follow-up assistance. Maintains necessary case records and client file documentation. Provides information and referrals. Ensures program meets contract requirements. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

  • Processes self-referrals and referrals from community agencies by providing initial screenings, intakes, interviews, and eligibility assessment of participants
  • Develops individual service plans in partnership with clients; monitors progress and implements follow-up activities
  • Provides referrals, assists the client in arranging appointments with community resources or private group counseling sessions and monitors client progress
  • Maintains individual service files for clients that include plans and strategies for achievement of housing goals and provides follow up contacts to assess progress
  • May drive agency or personal vehicle on company business

MINIMUM REQUIREMENTS

Suitable work experience may be considered as transferable skills in order to meet minimum requirements of the position and will be considered by the Executive Director of Human Resources.

  • Associate Degree plus two (2) years of Behavioral Health work experience (AHCCCS requirement for BHT); or High School Diploma or GED plus four (4) years of Behavioral Health work experience (AHCCCS requirement for BHT)
  • 1 year of experience working with housing programs, populations at risk of homelessness, and/or low-income individuals and families
  • Excellent data entry skills (speed and accuracy)
  • Proven skills utilizing Microsoft Office Suite
  • Excellent organizational skills
  • Proven strong communication skills - oral and written communications are clear and concise using appropriate style, grammar, and tone

REGULATORY

  • Must be at least 18 years of age
  • Valid driver license, proof of insurance, and 39-month motor vehicle report
  • Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
  • Pass pre-employment drug screen (incudes marijuana, regardless of recreational use laws) (employer paid)

DESIRED QUALIFICATIONS

  • Bachelor Degree in social service or related field
  • Experience with HUD programs, regulations, and/or reporting
  • Bilingual in English and Spanish, verbal and written
  • Additional years of directly-related experience

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

We are an Affirmative Action Equal Opportunity Employer for all individuals. All qualified applicants are encouraged to apply.

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