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Intake Associate Jobs in Saint Charles, IL (NOW HIRING)

AccentCare, Inc.

Hospice Intake Coordinator

Rosemont, IL · On-site

$18 - $20/hr

Associate degree, preferred * 1+ year Hospice experience * Excellent written and verbal communication skills * Strong organizational skills * Excellent customer service background * Demonstrated ...

Little Words Project

Sales Associate

Chicago, IL

$14.50 - $19.50/hr

We're looking for Sales Associates to join our team in Old Orchard! This role is perfect for ... Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.

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All JobsIntake Associate JobsIntake Associate Jobs in Saint Charles, IL

Intake Associate information

See Saint Charles, IL salary details

$13

$25

$39

How much do intake associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for intake associate in Saint Charles, IL is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.49 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Saint Charles, IL?

The most popular types of Intake jobs in Saint Charles, IL are:

What cities near Saint Charles, IL are hiring for Intake Associate jobs?

Cities near Saint Charles, IL with the most Intake Associate job openings:

Intake Associate jobs near you

Pharmacy Technician Supervisor - Intake

Onco360

Woodridge, IL • On-site

$57K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Onco360 rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

20th of 113 rated pharmacies

Job description

Onco360 Pharmacy has a need for qualified candidates to fill our role of Pharmacy Technician Supervisor - Intake. This high-level technician level roleis an excellent opportunity to join our company and help with our expanding Specialty Pharmacy program!
Full-time position, Monday to Friday - 10:30am - 7pm CST. Seeking candidates who live within a commutable distance to our Woodridge, IL pharmacy location.
Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers.
A career with us is more than just a job. It's an opportunity to connect and care for our patients, providers, communities and each other. We attract extraordinary people who have a strong desire to live our mission - to better the lives of those battling cancer and rare diseases. Compassion is more important than numbers. We value teamwork, respect, integrity, and passion.
Salary range starting at $55k an up depending on experience
Sign-On Bonus: $5,000 for employees starting before September 30, 2026
We succeed when you do, and our company and management team work hard to foster an environment that provides you with opportunities for both professional and personal growth.
We offer a variety of benefits including:
  • Medical; Dental; Vision
  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Quarterly Incentive Bonuses
  • Tuition Reimbursement
  • Company paid benefits - life insurance; and short and long-term disability
Salary starting at $57,000 annually and up, depending on experience
The Pharmacy Technician Intake Supervisor is responsible for managing incoming patient, prescriber, and/or prescription-related communication received by the pharmacy, including but not limited to triaging communications to the appropriate internal departments, processing incoming faxes and electronic prescriptions, the proper set up of patient profiles, creating new drug orders, and communicating with prescribers to request refill prescriptions. This role requires working knowledge of prescription data entry and pharmacy terminology to execute workflow. The supervisor will also provide quality control by routinely examining patient profiles and/or orders for processing accuracy and productivity, adjusting personnel to meet work volume needs and service levels, training, employee coaching, and performance management.
Intake Supervisor Essential Functions:
  • Supervises intake staff in a leadership role to maintain a positive working environment by creating synergy and teamwork to minimize employee relations issues and reduce turnover. Communicates effectively across pharmacy and/or corporate teams and with patients, and successfully resolves issues.
  • Creates patient profiles and processes orders in a timely manner from electronic prescription and fax queues, requests refill prescriptions as appropriate, manages incoming documents from the fax server
  • Assists Manager in day-to-day pharmacy operations and in implementing new procedures to ensure that the accurate and timely dispensing of quality pharmacy services is consistently delivered to all patients using effective service leadership and customer skills.
  • Works with pharmacy management to recruit, select, hire, orientate, develop, and train new associates. On an ongoing basis, evaluates, coaches, and utilizes performance management practices to motivate and set expectations for Intake staff. In collaboration with management, drafts and delivers effective corrective action plans and disciplinary action to technicians performing at substandard levels.
  • Manages and reports on daily activity of vertical team members, including monitoring of daily workflow and Pulse reporting.
  • Works with pharmacy management to control operating expenses by effective utilization of personnel, equipment, and supplies to maintain and improve services within approved budget.
  • Works with pharmacy management to gain a thorough understanding and working knowledge of job functions performed by each team member.
  • Works with Intake Manager and/or Director of Pharmacy Operations on other responsibilities, projects, implementations, and initiatives as needed.
  • Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs
  • Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations and compliance with professional practice and patient confidentiality laws.
  • Compliance with professional practice and patient confidentiality laws.
  • Contributes to team effort by accomplishing related tasks as needed and other duties as assigned.
Intake SupervisorQualifications:
Education/Learning Experience
  • Required: High School Diploma or GED, licensed/registered pharmacy technician or as required by state law, Previous Experience in Pharmacy Intake, Nationally Certified Pharmacy Technician
  • Desired: Associates or Bachelor's Degree, Advanced Certified Pharmacy Technician, Specialty pharmacy experience
Work Experience
  • Required: 4+ years pharmacy experience, previous leadership experience
  • Desired: 5+ years pharmacy experience, 1+ years supervisor experience
Skills/Knowledge
  • Required: Excellent interpersonal skills, able to work with all levels of management and staff, vast knowledge of pharmacy terminology and process including sig codes, and roman numerals, brand/generic names of medication, advanced typing, math and analytical skills.
  • Desired: Specialty pharmacy operations, leadership skills, independent decision-making abilities, able to conduct research, be resourceful, and self-reliant, excellent communication skills
Licenses/Certifications
  • Required: Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB)
  • Desired: Advanced Certified Pharmacy Technician
Behavior Competencies
  • Required: Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills, leadership

What Onco360 employees say

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