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Intake Associate Jobs in Cary, NC (NOW HIRING)

IONNA LLC

Sr Brand Manager

Raleigh, NC · On-site

$115/hr

... intake and quality gate for brand requests - prioritize, brief, review, and approve work to the brand standard before it ships. * Team Leadership: Manage and develop the Associate Brand Designers ...

PROLIM Global Corporation

Azure Architect

Raleigh, NC · On-site

$61.75 - $80.50/hr

... model (intake, assessment, wave planning, cutover management, and reporting cadence). • ... Associate" "Experience in migrating various Azure services: Virtual Machines, SQL, Storage accounts ...

Prime Therapeutics

Customer Care Associate I

Raleigh, NC · On-site

$17.85 - $25.48/hr

Job Posting Title Customer Care Associate I The Customer Care Specialist is responsible for ... The role involves handling incoming calls, accurately documenting intake information into ...

New

LePage Associates

Psychologist

Durham, NC · On-site

$97.50 - $125/hr

Billing, credentialing, scheduling, and intake support * Flexible scheduling * These are full-time ... Lepage Associates Psychological Services, an ARC Health Partner, is home to a highly experienced ...

LePage Associates

Psychologist

Durham, NC

$97.50 - $125/hr

Billing, credentialing, scheduling, and intake support * Flexible scheduling * These are full-time ... Lepage Associates Psychological Services, an ARC Health Partner, is home to a highly experienced ...

Voltage LLC

Operations Director

Chapel Hill, NC · On-site

Oversee the full operational lifecycle: order intake, planning, procurement, production ... Associate's degree or higher in Business Administration, Supply Chain Management, Operations ...

Voltage LLC

Operations Director

Chapel Hill, NC · On-site

Oversee the full operational lifecycle: order intake, planning, procurement, production ... Associates degree or higher in Business Administration, Supply Chain Management, Operations ...

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All JobsIntake Associate JobsIntake Associate Jobs in Cary, NC

Intake Associate information

See Cary, NC salary details

$12

$24

$37

How much do intake associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake associate in Cary, NC is $24.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $29.86 per hour, depending on experience, location, and employer.

What is an intake associate?

Intake Associates are professionals primarily responsible for greeting clients, collecting initial information, and ensuring all documentation is complete when individuals seek services from an organization, such as a law firm, healthcare provider, or social service agency. They are often the first point of contact and play a crucial role in assessing client needs, verifying eligibility, and preparing files for further processing. Their work helps ensure a smooth onboarding process and efficient workflow for the team. Strong communication, organizational, and interpersonal skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as an intake associate, and why are they important?

To thrive as an Intake Associate, you need strong organizational skills, attention to detail, and experience with client or patient intake processes, often supported by a high school diploma or relevant administrative background. Familiarity with data entry software, customer relationship management (CRM) systems, and electronic records is typically required. Exceptional communication, empathy, and problem-solving abilities help Intake Associates effectively interact with clients and coordinate with team members. These skills are crucial for accurately gathering information, ensuring smooth onboarding, and maintaining high-quality client service.

What are some common challenges intake associates face when managing high volumes of new client cases?

Intake Associates often encounter periods of high demand, where they must efficiently process a large number of new client intakes while maintaining accuracy and professionalism. Balancing thorough data collection with timely responses can be challenging, especially when working with sensitive or urgent cases. Strong organizational skills, attention to detail, and effective communication with both clients and internal teams are essential to navigating these busy periods successfully.

What is the difference between Intake Associate vs Medical Secretary?

AspectIntake AssociateMedical Secretary
Required CredentialsHigh school diploma; some roles may prefer healthcare-related certificationsHigh school diploma; medical office administration certification often preferred
Work EnvironmentHealthcare facilities, clinics, hospitalsMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling, initial data entryManaging correspondence, scheduling, medical record management
Common UsagePatient intake, insurance verificationAdministrative support, appointment coordination

While both roles support healthcare operations, Intake Associates focus on patient intake and data collection, whereas Medical Secretaries handle administrative tasks like scheduling and correspondence. Both positions require strong organizational skills and familiarity with medical environments, but their specific duties differ based on patient interaction versus administrative support.

What are the most commonly searched types of Intake jobs in Cary, NC?

The most popular types of Intake jobs in Cary, NC are:

What cities near Cary, NC are hiring for Intake Associate jobs?

Cities near Cary, NC with the most Intake Associate job openings:

Intake Associate jobs near you
Infographic showing various Intake Associate job openings in Cary, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,261 per year, or $24.2 per hour.

Associate Mental Health Counselor

Therapy Smarts Inc

Durham, NC

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

Description

We are looking for an Associate Mental Health Therapist to provide mental health counseling to children and to the parents of children who are receiving services from Therapy Smarts Inc. 

Requirements

Qualities that fit this opportunity

  • Experience: Psychotherapy as intern and under supevision of Clinical Supervisor 
  • License/Certification: Actively pursuing and applied with the board to practice in North Carolina (no supervision) (Required)  
  • A Master's degree in Counseling, Psychology, Social Work, or a related field. 
  • Actively pursuing an application for licensure or certification as required by state regulations (e.g., Licensed Professional Counselor, Licensed Marriage and Family Therapist).
  • Strong communication and active listening skills. 
  • Empathy and the ability to build a therapeutic rapport with clients. 
  • Cultural competence and sensitivity to diverse populations. 
  • Knowledge of various therapeutic approaches and evidence-based interventions. 
  • Ethical conduct and a commitment to maintaining client confidentiality. 
  • Ability to work both independently and as part of a multidisciplinary team. 
  • Excellent time management and organizational skills. 
  • Being bilingual in English and Spanish is a plus! 

Essential Job Functions

  • Timely completion of effective clinical documentation, 48 hours
  • Ensures initial client intakes are conducted fully and in a timely manner.
  • Train and Conduct assessments 
  • Partner with Patient Services & Scheduling departments to promote care management for the individuals served, ensuring they have access to many beneficial services in our continuum
  • Represents the company professionally and ethically to internal and external stakeholders
  • Manages a caseload of clients with supervision oversight.
  • Conduct initial assessments, reassessments, and write progress reports
  • Develop & monitor individualized treatment plans and behavior support plans, behavior management protocols, and behavior intervention plans for children
  • Provide support, instruction, and feedback to families and caregivers with regard to managing challenging behaviors and teaching replacement behaviors through the principles of Mental Health Counseling

Maintain Clinical Supervision to Full Licensure

  • Receive Supervision and mentorship from a Licensed Clinical supervisor.
  • Ensure that the supervisee and supervisor complete documentation of Hours completed in pursuit of Full Licensure
  • Follow North Carolina Board rules and regulations for Clinical Supervision
  • Engage in weekly supervision and staffing of cases for Associate Licensed Clinician.
  • Receive training/mentorship to earn full licensure.
  • Manage/organize ongoing scheduling of clinically appropriate caseload.
  • Learn and develop clinical skills

Settings

  • Clinics
  • Schools
  • Daycares
  • Headstarts

Benefits that set us apart - Exceptional earnings potential! One of the best you will find.

  • Competitive compensation with monthly incentive bonuses 
  • PTO (Paid Time Off) 
  • Paid federal holidays 
  • Up to 5 days off during the end-of-year shutdown 
  • Continuing education reimbursement 
  • License Dues Reimbursement 
  • Health, Vision, and dental insurance for full-time employees 
  • Health Savings Account and Flexible Spending Account 
  • Voluntary Life Insurance, Long Term Disability, and Short Term Disability 
  • 401K to full-time employees 
  • Mileage reimbursement 
  • Yearly performance BONUS 
  • Referral BONUS 
  • Electronic subscription to the Latest Therapy Material Resources 
  • Fun, multi-disciplinary setting with supervision and mentorship programs 
  • Opportunity for growth within the company - Leadership and management opportunities open to all 

Additional Benefits

  • Office staff for intake, billing, and support, meaning you only have to treat and complete your documentation! 
  • Report templates for easy report writing 
  • Web-based, electronic documentation system 

Take the next steps to a new opportunity and a new career. Let Therapy Smarts inspire you to work hard, succeed, and create miracles for our clients, together. 

Working as a therapist for Therapy Smarts is not another job; it is a meaningful career! 

Interested candidates should email Luis at hr.coordinator@therapysmarts.net or apply online. 

Apply