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Intake Assistant Jobs in Madison, WI (NOW HIRING)

Home Health Intake Coordinator

Portage, WI · On-site

$19 - $26/hr

Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary. * Assist intake department, discharge planners and referral sources with ...

Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary. * Assist intake department, discharge planners and referral sources with ...

Certified Medical Assistant

Madison, WI · On-site

$17.25 - $22.25/hr

Perform venipuncture and related phlebotomy procedures * Assist with patient intake, documentation, and care coordination * Maintain accurate medical records and uphold clinical compliance standards ...

Medical Assistant

Middleton, WI

$17.75 - $22.75/hr

Prepare patients for exams and procedures, including rooming, vitals, and history intake as directed * Assist providers and nursing staff during fertility-related exams and procedures * Provide ...

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Intake Assistant information

See Madison, WI salary details

$8

$19

$28

How much do intake assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake assistant in Madison, WI is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Madison, WI?

The most popular types of Intake jobs in Madison, WI are:

What cities near Madison, WI are hiring for Intake Assistant jobs?

Cities near Madison, WI with the most Intake Assistant job openings:

Infographic showing various Intake Assistant job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $41,186 per year, or $19.8 per hour.

Home Health Intake Coordinator

AdvisaCare

Portage, WI • On-site

$19 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 4 days ago


AdvisaCare rating

3.8

Company rating: 3.8 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

AdvisaCare Home Health is currently accepting resumes for a full-time Home Health Intake Coordinator to join our team at our Kalamazoo/Portage location!

The Home Health Intake Coordinator is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes scheduling of clinical staff and tracking orders and other pertinent documentation from physicians/ referral sources. Utilization of Wellsky/Kinnser Agency Manager as EMR platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for obtaining detailed and accurate benefit information using websites or phone for all insurance companies.
  • Validate and document all payor information such as patient name, DOB etc., in the Wellsky/Kinnser system.
  • Clearly document benefit information such as deductibles, co-pay, co-insurance and out of pocket maximums in the patient's chart.
  • Obtain start of care authorization for managed care cases not requiring clinical documentation.
  • Verification of all pre-operative patients prior to scheduled surgery.
  • Daily/continuous monitoring of task flow screen related to all insurance issues including, but not limited to the following: verify Medicare eligibility, complete insurance verification, review eligibility alerts, obtain initial authorization, re-verify insurance at recertification and resumption of care.
  • Daily/ continuous monitoring of orders needing to be sent to physicians and follow-up with physician offices as necessary.
  • Assist intake department, discharge planners and referral sources with contracted insurance issues and patient placement, including obtaining necessary documentation for patient initiation of services.
  • Responsible for contacting physician offices or patients for information or to clarify benefit.
  • Scheduling clinical staff once insurance has been verified/ authorization obtained.
  • Assist billing department with various billing duties.

Requirements

QUALIFICATION REQUIREMENTS

  • Knowledge of Medicare preferred.
  • Experience with insurance websites such as CareCentrix, Availity, Priority, etc. preferred.
  • Knowledge of Wellsky/Kinnser Agency Manager is preferred
  • Experience coordinating with others both internally and externally, including referral sources and internal teams.
  • Eligible to work in the United States.
  • Available for weekend referral on-call rotation.

EDUCATION/EXPERIENCE

  • High school diploma or GED
  • Minimum of one (1) year insurance verification, insurance authorization or medical billing experience.

Benefits

We offer medical/dental/vision benefits, 401K Plan, as well as vacation/sick time and paid holidays.

Join the AdvisaCare family and let's make a difference together!


What AdvisaCare employees say

Pay

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