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Intake Assistant Jobs in Greendale, WI (NOW HIRING)

Rogers Behavioral Health

Intake Specialist

Milwaukee, WI · On-site

$17.50 - $23.50/hr

Intake Specialist The Intake Specialist serves as a patient advocate and facilitates the process ... Conduct safety checks and assist with belongings searches as needed. Manage patient interactions in ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Conduct safety checks and assist with belongings searches as needed. Manage patient interactions in ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI · On-site

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Conduct safety checks and assist with belongings searches as needed. Manage patient interactions in ...

Rogers Behavioral Health

Intake Specialist

West Allis, WI

$17.25 - $23.25/hr

The Intake Specialist serves as a patient advocate and facilitates the process that allows for ... Conduct safety checks and assist with belongings searches as needed. Manage patient interactions in ...

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Intake Assistant information

See Greendale, WI salary details

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How much do intake assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake assistant in Greendale, WI is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $22.02 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What cities near Greendale, WI are hiring for Intake Assistant jobs?

Cities near Greendale, WI with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Greendale, WI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,594 per year, or $18.6 per hour.

Intake Specialist

Rogers Behavioral Health

Milwaukee, WI • On-site

$17.50 - $23.50/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Rogers Behavioral Health rating

6.0

Company rating: 6.0 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

749th of 887 rated healthcare providers

Job description

Intake Specialist

The Intake Specialist serves as a patient advocate and facilitates the process that allows for access to life changing care for members of the community. The Intake Specialist is a professional who serves as the first point of contact at the facility for all patients and families seeking services. Intake Specialists work within a collaborative team including physicians, providers, other intake specialists and many other members of a multidisciplinary team. The Intake Specialist gains career experience to develop and progress with a nationally recognized behavioral health leader.

Job Responsibilities:

Welcome patients and caregivers, ensuring a positive and seamless admission process.

Collect, verify, and input medical, insurance, and demographic information with accuracy.

Explain and complete admission paperwork, obtaining required signatures (e.g., patient rights, consent forms).

Register patients and manage documents using the Cerner system.

Conduct safety checks and assist with belongings searches as needed.

Manage patient interactions in crisis situations, maintaining a calm and welcoming environment.

Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.

Communicate with multidisciplinary teams to address clinical criteria, documentation, and treatment issues.

Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.

Explain insurance coverage to patients and handle related inquiries.

Provide clear documentation and communicate cases requiring special attention.

Participate in on-call, weekend, and holiday coverage as scheduled.

Other Requirements:

Professional demeanor and adherence to hospital policies.

Knowledge of Joint Commission standards and willingness to participate in training.

Commitment to the mission of Rogers Behavioral Health and patient care excellence.

Schedule: 3-11:30 PM Shift Tuesday - Thursday, Saturday & Sunday every other week.

Recent college graduates who want to pursue a career in mental health are strongly encouraged to apply!

High school diploma or equivalent required. Bachelor's degree preferred.

Mental Health experience preferred.

Computer skills required, including word processing.

Previous experience in insurance, billing preferred.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

With a career at Rogers, you can look forward to a Total Rewards package of benefits, including:

Health, dental, and vision insurance coverage for you and your family

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

What Rogers Behavioral Health employees say

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