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Intake Assistant Jobs in Chicago, IL (NOW HIRING)

Addus HomeCare

Hospice Intake Coordinator

Barrington, IL · On-site

$20 - $28/hr

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team ... Provide an explanation of the benefits to patients, families, and community contacts * Assist with ...

Addus HomeCare

Hospice Intake Coordinator

Barrington, IL · On-site

$20 - $28/hr

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team ... Provide an explanation of the benefits to patients, families, and community contacts * Assist with ...

Addus HomeCare

Hospice Intake Coordinator

Barrington, IL · On-site

$20 - $28/hr

JourneyCare Hospice is looking for an Intake Coordinator to join our rapidly growing care team ... Provide an explanation of the benefits to patients, families, and community contacts * Assist with ...

Polsinelli

New Business Intake Coordinator

Chicago, IL · On-site

$70K - $85K/yr

Communicate with legal administrative assistants/attorneys with regards to questions on the status ... Prior legal industry new business intake or conflicts experience preferred * Bachelor's degree ...

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All JobsIntake JobsIntake Assistant JobsIntake Assistant Jobs in Chicago, IL

Intake Assistant information

See Chicago, IL salary details

$8

$19

$28

How much do intake assistant jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake assistant in Chicago, IL is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.10 and $23.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.

What are the most commonly searched types of Intake jobs in Chicago, IL?

The most popular types of Intake jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Intake Assistant jobs?

Cities near Chicago, IL with the most Intake Assistant job openings:

Intake Assistant jobs near you
Infographic showing various Intake Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $42,110 per year, or $20.2 per hour.

Intake Driver 1st Shift 7:00 am - 3:30 pm

A SAFE HAVEN LLC

Chicago, IL

$18 - $23/hr

Full-time

Re-posted 5 days ago

Job description

Position Summary

The Intake Driver plays a vital role in the Shelter Transport and Response (STAR) program, supporting the City of Chicago’s centralized shelter intake and transportation system. This position combines safe client transportation, mobile intake processing, and onsite support functions while stationed at 10 S. Kedzie. The Intake Driver ensures individuals and families experiencing homelessness are transported safely and with dignity and contributes to safety and operations when not actively in transit.

In addition to transport and intake responsibilities, Intake Drivers are responsible for responding to all Senior Well-Being Checks and Crisis Calls routed through Chicago's 311 system. When not in transit, they contribute to maintaining safety and supporting clients at the central intake facility, acting as a key on-site presence during high-volume and crisis events.

The ideal candidate is a responsible driver, effective communicator, and a calm presence in both field-based and facility-based settings. This role requires flexibility, attentiveness, and a trauma-informed approach.

Key Responsibilities

  1. Transportation and Navigation
    • Operate agency-assigned vehicles to transport individuals and families experiencing homelessness to designated shelter sites across Chicago.
    • Use GPS tools and real-time dispatch communication to navigate efficiently and safely to pick-up and drop-off locations.
    • Conduct pre- and post-trip inspections of vehicles and report maintenance needs.
  2. Client Engagement & Safety
    • Establish a respectful, calm, and trauma-informed environment during all interactions.
    • Support client safety, ensure use of seatbelts, maintain vehicle cleanliness, and offer basic supplies (e.g., water, hygiene kits, emergency blankets).
    • Report any concerns about client wellbeing or safety incidents to supervisors and follow critical incident protocols.
  3. Field-Based Shelter Intakes
    • Conduct mobile intakes on-site at hospitals, police stations, or public spaces as assigned.
    • Collect necessary client data including demographics, needs, and housing history, using electronic tablets or paper forms.
    • Verify eligibility and communicate with dispatch, DFSS, and shelter partners to confirm placements.
  4. Onsite Intake Support
    • Assist with intake support at the central intake facility as needed, including helping walk-in clients complete assessments, verifying availability, and preparing for transportation.
    • Greet clients and visitors with professionalism and help maintain a calm and respectful environment.
    • Monitor behavior in the intake/waiting area and provide support in de-escalating tense or disruptive situations using trauma-informed, nonviolent methods.
    • Assist with monitoring environmental safety, support weather-related protocol activation, and notify maintenance or janitorial staff of hazards
    • Provide crowd management and de-escalation support during high-volume shifts.
  5. Documentation & Reporting
    • Complete all trip logs, intake records, and system entries (e.g., The Grove, spreadsheets, or agency apps) in real time or by shift end.
    • Participate in debriefs, shift huddles, and ongoing training to improve service delivery.
    • Maintain confidentiality and follow all privacy policies, including HIPAA and data-sharing rules.

Qualifications

  • High school diploma or GED required.
  • Valid Illinois driver's license with clean driving record.
  • 2+ years of experience in shelter, social services, outreach, transportation, or related roles.
  • Familiarity with GPS, dispatch tools, mobile devices, and cloud-based data entry.
  • Strong customer service and crisis de-escalation skills; able to work with vulnerable populations.
  • Ability to lift up to 40 lbs, enter/exit vehicles frequently, and drive long distances during shift.
  • Willingness to work evenings, overnights, weekends, and holidays as needed.
  • Successful background check and required health clearances.
  • Bilingual English/Spanish or other language proficiency a plus.

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