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Intake Assistant Jobs in Atlanta, GA (NOW HIRING)

Alston

New Business Intake Analyst

Atlanta, GA

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake ... Verify uniqueness of client information and eliminate duplicates. * Assist other departments ...

AssuranceAmerica

Intake Representative I

Atlanta, GA · On-site

$36K - $41K/yr

Intake Representative I At AssuranceAmerica, we are more than a unique blend of insurance assets ... Additionally, this role will also assist customers with existing claims and complete some ...

Assuranceamerica

Intake Representative I

Atlanta, GA

$38K - $52K/yr

The Intake Representative I will be responsible for handling inbound calls regarding automobile ... Additionally, this role will also assist customers with existing claims and complete some ...

Apex Spine and Neurosurgery LLC

Medical Assistant

Suwanee, GA · On-site

$16.50 - $21.25/hr

The Medical Assistant is a vital member of the clinical team, providing hands-on support to ... This role includes clinical responsibilities such as patient intake, assisting with procedures ...

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How much do intake assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for intake assistant in Atlanta, GA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.
What are the most commonly searched types of Intake jobs in Atlanta, GA? The most popular types of Intake jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Intake Assistant jobs? Cities near Atlanta, GA with the most Intake Assistant job openings:
Intake Assistant jobs near you

New Business Intake Analyst

Alston

Atlanta, GA

$75K - $85K/yr

Full-time

Re-posted 27 days ago

Job description

THE FIRM

As a leading international law firm, we are dedicated to excellence through impactful communication, collaboration, and community involvement. Our company culture has earned us one of the "100 Best Companies to Work For" for 27 consecutive years. This honor, along with many others, highlights our commitment to innovation and professional development. At Alston & Bird LLP, our foundation is made of trust, reliability, and compassion.

JOB DESCRIPTION

Alston & Bird is conducting a search for, known internally as, a New Business Intake Analyst. The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research, preparation of conflict reports, prepare documents for storage and other related memoranda; data verification and data entry of client/matter information in Aderant, Intapp NBI Workflow and any other software systems developed to open new client/matters and assign client/matter numbers.

ESSENTIAL DUTIES

  • Perform conflicts of interest searches for new clients, matters, and laterals upon request.

  • Conduct detailed, extensive research from multiple sources; analyze the corporate business structure and history of potential clients and adversaries.

  • Process non-financial client and matter information change requests in compliance with firm policies.

  • Perform database research to facilitate processing of change requests.

  • Test and review new software systems.

  • Maintain or update workflow, form, and notification design templates in intake software.

  • Perform routine quality checks of data management: client, matter, parties and black book conflicts data.

  • Build, maintain and deliver a professional customer service attitude and relationship with all internal and external customers.

  • Verify uniqueness of client information and eliminate duplicates.

  • Assist other departments regarding inquiries for client/ matter data reports.

  • Make efficient use of time to handle workload.

  • Maintain the characteristics of a Top Echelon employee.

  • Perform other related Conflicts Department duties as required by Manager.

  • Aid with special projects.

SKILLS NEEDED TO BE SUCCESSFUL

  • Conflicts analysis expertise with the ability to conduct thorough and accurate conflicts searches using legal databases.

  • Advanced research, critical thinking analytical skills.

  • Strong interpersonal skills, including strong oral communication skills and the ability to communicate potentially detailed and complex information to personnel at all levels.

  • Excellent written communication skills and the ability to draft and execute complex communications including policies and procedures, instructional documents.

  • Working knowledge of ethical, legal, and risk management rules and requirements governing conflicts of interest and conflicts resolution process.

  • Detail oriented to ensure high levels of accuracy in data entry, document review, and identifying relevant conflicts.

  • Ability to multitask and manage multiple complex projects and deadlines.

  • Capable of executing priorities in a high-pressure environment.

  • Adapt to change in processes at any given time.

  • Self-starter with the ability to work independently with minimal supervision and takes the initiative to identify, analyze and resolve false positives without constant oversight.

  • Strong service orientation, and an ability to establish and maintain effective working relationships with internal customers, peers, office and firm management, and outside business partners.

EDUCATION & EXPERIENCE

  • Prior experience utilizing automated intake workflow system required.

  • Prior new business intake or conflicts experience in a law firm environment required.

  • Bachelor's degree or higher preferred.

The salary range for this role is $75,000 - $85,000 annually, which is based on a 37.5-hour work week. This range is only applicable for jobs to be performed in Chicago, IL. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, and business or organizational needs.

EQUAL OPPORTUNITY EMPLOYER

Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Professional business references and a background screening will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contactdonavan.mclean@alston.com.

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.

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