Job OverviewThe Intake Specialist plays a critical role in delivering high-quality, empathetic, and efficient service to potential clients during the initial intake process. This position is responsible for evaluating case viability, gathering essential information, and ensuring a seamless transition to the Case Management team. The Intake Specialist serves as a key point of contact for prospective and newly signed clients and must uphold the highest standards of professionalism, accuracy, and client care. This role requires a bilingual candidate who is fluent in Spanish to effectively communicate with our diverse client base.
Key Responsibilities