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Intake Assistant Jobs in Atlanta, GA (NOW HIRING)

One to One Health

Medical Assistant

Cumming, GA

$16 - $20.25/hr

Prepare exam and treatment rooms for patient intake. * Assist with lab testing and phlebotomy. * Assist providers in preparing for minor procedures and physicals. * Maintains a safe, secure, and ...

Aldridge Pite LLP

Intake Processor

Atlanta, GA · On-site

$17 - $22.75/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... * Assist with additional projects as needed Job Requirements * High school diploma * Prior ...

Alston & Bird's

New Business Intake Analyst

Atlanta, GA · On-site

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake ... Verify uniqueness of client information and eliminate duplicates. * Assist other departments ...

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Intake Assistant information

See Atlanta, GA salary details

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How much do intake assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for intake assistant in Atlanta, GA is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake assistant, and why are they important?

To thrive as an Intake Assistant, you need strong organizational skills, attention to detail, and familiarity with data entry or administrative support, often supported by a high school diploma or equivalent. Experience with client management systems, office software like Microsoft Office Suite, and sometimes knowledge of HIPAA or similar regulations is typically required. Excellent interpersonal skills, active listening, and the ability to remain calm under pressure help Intake Assistants excel in client-facing situations. These skills ensure accurate information gathering, smooth client onboarding, and efficient case processing, which are vital for organizational effectiveness.

What is the difference between Intake Assistant vs Medical Receptionist?

AspectIntake AssistantMedical Receptionist
CredentialsHigh school diploma, some roles may require certification in healthcare administrationHigh school diploma, certification in medical office administration often preferred
Work EnvironmentClinics, hospitals, healthcare officesMedical offices, clinics, hospitals
Primary ResponsibilitiesGathering patient information, scheduling appointments, initial patient intakeChecking in patients, managing appointments, handling phone calls, administrative tasks

Intake Assistants focus on collecting patient information and initial intake procedures, while Medical Receptionists handle front-desk duties like check-ins and scheduling. Both roles work in healthcare settings but have distinct primary functions.

What are some common challenges intake assistants face when managing high volumes of client inquiries?

Intake Assistants often encounter challenges related to balancing multiple client inquiries, prioritizing urgent requests, and maintaining accurate records in fast-paced environments. Effective time management and strong communication skills are essential for handling sensitive information while ensuring each client receives prompt and professional attention. Additionally, Intake Assistants must adapt to evolving procedures and collaborate closely with team members to streamline workflows and avoid bottlenecks.

What is an intake assistant?

Intake Assistants are professionals who help organizations process new clients, patients, or applicants by gathering essential information, completing required paperwork, and ensuring all initial documentation is accurate and complete. They often serve as the first point of contact, assessing needs and directing individuals to appropriate services or departments. Intake Assistants work in a variety of settings, including healthcare, legal, social services, and education, and play a crucial role in streamlining the onboarding process. Their attention to detail and communication skills are vital for ensuring a smooth and efficient intake experience.
What are the most commonly searched types of Intake jobs in Atlanta, GA? The most popular types of Intake jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Intake Assistant jobs? Cities near Atlanta, GA with the most Intake Assistant job openings:
Intake Assistant jobs near you

Legal Intake Specialist

Freeman Mathis and Gary LLP

Atlanta, GA • On-site

$26.92 - $31.98/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Freeman Mathis & Gary, LLP is a nationally recognized Am Law 200 law firm with over 500 attorneys servicing clients in 40 offices and 22 states seeking a Legal Intake Specialist to join our Atlanta office. The Legal Intake Specialist spends most of the workday reading, writing, cross referencing, checking and validating information. The Legal environment is a fast-paced and deadline driven, so working with a sense of urgency is a must. Ideal candidates are tech savvy and able to quickly learn and adapt to new systems and processes. An assertive communication style and solid written/verbal communication skills are required. The Legal Intake Specialist communicates frequently with attorneys, either in writing or in-person. Proficiency in Microsoft Office is required. The hours for the position are from 9am to 6pm in the office.
The following set of success factors describe the characteristics of those who are successful in our Firm:
  • Helpful, Congenial, Personable, Positive
  • Unpretentious, Approachable, Respectful, Team Oriented
  • Accountable, Takes Ownership, Corrects Mistakes
  • Organized, Timely, Confidential, Responsive (within 24 hours)

Job Responsibilities and Essential Duties
  • Works within Upfront (SAP billing system) each day to ensure matters are opened properly in accordance with FMG standards
  • Communicates efficiently and concisely with Legal Assistants and Attorneys regarding possible issues related to the matter opening process and follow up with obtaining complete and accurate information
  • Works proactively, with a systems mindset, to eliminate conflict issues down the line
  • Inputs new client information and works quickly and accurately to get case matter numbers assigned so that the attorneys can begin billing time to those matter numbers
  • Cross references insurance carrier guidelines and attorney correspondence with clients to ensures assigned case rates are correct, update rates on existing matters as necessary
  • Clearly and quickly communicates the pertinent details of a case, upon request
  • Closes requested matters, monitors supplemental party request filings
  • Drafts, responds, and communicates with potential clients when necessary
  • Evaluate each intake workflow in Upfront (SAP billing system) and take an analytical approach to each submission to ensure accuracy and completeness
  • Asks thoughtful questions regarding the facts provided in Upfront ensuring that the information provided is in alignment with the system's requirements
  • Work with Conflicts and Billing Teams to ensure matters are being maintained as required.
  • Ability to build relationships with people in various departments, including Attorneys, Management and Staff to ensure proper outcomes
  • Other duties as assigned

Requirements
  • Accuracy and attention to detail is essential along with an understanding of how the role affects the overall system and legal process
  • Ability to multi-task, prioritize and effectively manage a busy desk
  • Proficiency in data entry, processing, researching, cross-referencing and validating data
  • Ability to produce accurate work in fast-paced environment with strict deadlines
  • Maintains a courteous and professional demeanor, with a positive attitude
  • Exceptional written and communication skills, track record of error free communication
  • Ability to work with and maintain confidential and sensitive information
  • Demonstrates consistent focus and when managing repetitive tasks
  • Excellent critical thinking and problem-solving skills, thinks things through before acting
  • Experience in initial case management duties such as setting up initial files, entering data, and obtaining additional information when necessary
  • Comfortable with navigating and exploring new computer systems- computer literate
  • Ability to learn quickly and can solve problems or navigate in unfamiliar systems with little instruction.

Education and Experience
  • Bachelor's Degree Required- Degree in Library Science, or other Data Management and research focused degree programs are preferred, Business Administration Degrees considered
  • Computer savvy and experience with Microsoft Office (Word, Excel, Teams, etc.) required
  • Experience using an SAP based system with conflict or billing software experience a plus
  • Knowledge of the administrative legal process in the insurance defense space a plus
  • Experience providing excellent customer service and understands good customer service principles

What we offer you
  • Competitive compensation
  • Comprehensive benefits package, including medical, dental, and vision
  • HSA and FSA plans available for employees and dependents
  • Work-life balance
  • Generous PTO policy
  • 401K plan including a 3% Employer Safe Harbor contribution
  • Firm paid life insurance and long-term disability
  • Employee Assistance Program
  • Year-end bonuses and referral fee programs

EEO Statement
Freeman Mathis & Gary, LLP (FMG) is committed to providing equal employment opportunities to all applicants and employees by maintaining a workplace free of discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status as provided by law. FMG complies with all applicable federal, state, and local laws. This position is subject to our drug-free workplace policy, which includes the ability to pass a pre-employment drug screen. Employees may be subject to reasonable-suspicion drug testing in accordance with Firm policies outlined in the Employee Handbook.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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