Insurance Jobs in Kalamazoo, MI (NOW HIRING)

Hastings Insurance is seeking an Insurance Product Manager to help shape and manage our Agribusiness or Commercial Lines insurance products. Working closely with Underwriting, Actuarial, Claims, Legal, and other business partners, you'll guide product strategy, pricing, form development, regulatory filings, and product enhancements that support profitability, compliance, and long-term growth.

This role offers the opportunity to influence products from concept through implementation while serving as a key contributor to business performance. Whether your background is in product development, underwriting, pricing, or another insurance discipline, you'll play an important role in helping Hastings deliver competitive, customer-focused insurance solutions across our markets.

• Develop and execute product strategies for assigned Agribusiness or Commercial Lines insurance products.
• Identify opportunities to improve product performance, profitability, competitiveness, and customer value.
• Design and manage product changes from concept through implementation and ongoing maintenance.
• Analyze product performance, market trends, competitor offerings, and business results to recommend actionable improvements.
• Partner with Actuarial to develop pricing strategies and evaluate business impacts.
• Develop formal product proposals, including rate indications, coverage comparisons, and rating variable analyses.
• Ensure timely regulatory compliance through form development, rate filings, rule filings, and state filings.
• Prepare and manage rate, rule, and form filings using SERFF.
• Respond to regulatory inquiries and objections in partnership with Actuarial and Legal.
• Coordinate implementation of product revisions across Underwriting, Claims, IT, and other business areas.
• Lead cross-functional collaboration to gain alignment and approval on product changes and initiatives.
• Maintain underwriting guidelines, eligibility rules, product documentation, and related materials.
• Define business and system requirements associated with product changes and enhancements.
• Validate rates, algorithms, forms, and system updates through testing and review.
• Oversee communication and training related to product updates for internal and external audiences.
• Serve as a subject matter expert supporting Underwriting, Claims, Marketing, and other departments.
• Conduct audits and maintain form indexes for assigned product lines.
• Participate in cross-functional projects and continuous improvement efforts.

• Bachelor's degree in Business, Insurance, Mathematics, Statistics, or a related field, or an equivalent combination of education and experience.
• Five or more years of Property & Casualty insurance experience.
• Direct experience supporting Commercial Lines, Agribusiness, Farm Lines, or related insurance products.
• Experience in product development, product management, underwriting, pricing, actuarial support, marketing, or a related insurance discipline.
• Strong understanding of insurance product development, pricing structures, coverage forms, and regulatory requirements.
• Experience with rate development, product lifecycle management, and state filing processes.
• Knowledge of SERFF and insurance regulatory filing requirements preferred.
• Strong analytical skills with the ability to interpret data and make sound business recommendations.
• Ability to collaborate effectively across Underwriting, Actuarial, Claims, Legal, IT, and other business functions.
• CPCU, AU, actuarial coursework, or other insurance designations preferred.
• Excellent written and verbal communication skills.
• Strong organizational, project management, and problem-solving skills.
• Proficiency with Microsoft Office applications.

This is a full-time, salaried position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The work format for this role is flexible, and may be performed onsite at our Hastings, Michigan headquarters, in a hybrid work arrangement, or fully remote. For fully remote candidates, residency in  in Michigan, Ohio, Indiana, Illinois, or Wisconsin is required. 

For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.

While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.

Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.

At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.

For accommodation requests during the application process, please reach out to our Talent Acquisition team. Representatives can be reached at 800.442.8277.