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Insurance Virtual Assistant Jobs in Arizona (NOW HIRING)

Summit Restoration and Construction

Be Seen First

Client Success Manager

Phoenix, AZ · On-site

$65K - $75K/yr

Oversee and direct the daily work of the Program Support Virtual Assistant. * Delegate tasks ... Prior experience managing insurance restoration programs, TPAs, carrier relationships, or similar ...

New

ACCEL Schools

Virtual Special Education Teacher

Mesa, AZ

$49K - $65K/yr

Eligibility: Open to residents of Wyoming and Arizona About the Opportunity * Assist with the ... Voluntary life insurance (employee, spouse, child) * Discounted childcare at Early Learning ...

UnitedHealth Group

Health Insurance Sales Agent

Tempe, AZ · Hybrid

$50K - $65K/yr

Join Us at Our Virtual Job Fair to learn more about this position! We're hosting a Virtual Job Fair ... * Assist in completion of the enrollment application over the phone, staying consistent with ...

New

Premise Health

Medical Assistant (MA)

Tucson, AZ · On-site

$15.25 - $19.50/hr

... insurance, a 401(k) program with company match, paid holidays and vacation time, a company ... to virtual primary care and virtual behavioral health at no cost for team members and their ...

Able Home

Tutor/Assistant Teacher

Buckeye, AZ · On-site

Salary: $15-17 Per Hour ## Job Overview We are seeking a dedicated Virtual Nursing School Prep ... Health insurance * Referral program Schedule: * Day shift * Evening shift * Monday to Friday

HMG Careers

Work From Home Sales Specialist

Kaibab, AZ · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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All JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Arizona

Insurance Virtual Assistant information

See Arizona salary details

$10

$22

$31

How much do insurance virtual assistant jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for insurance virtual assistant in Arizona is $22.74, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $25.53 per hour, depending on experience, location, and employer.

What are Insurance Virtual Assistants?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the key skills and qualifications needed to thrive as an Insurance Virtual Assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are the main responsibilities of an Insurance Virtual Assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.
What are popular job titles related to Insurance Virtual Assistant jobs in Arizona? For Insurance Virtual Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Insurance Virtual Assistant jobs in Arizona look for? The top searched job categories for Insurance Virtual Assistant jobs in Arizona are:
What cities in Arizona are hiring for Insurance Virtual Assistant jobs? Cities in Arizona with the most Insurance Virtual Assistant job openings:
Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Arizona as of June 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 46% In-person, and 54% Remote job distribution, with an average salary of $47,292 per year, or $22.7 per hour.
Virtual Medical Assistant - Customer Navigation

Virtual Medical Assistant - Customer Navigation

Honorhealth

Phoenix, AZ • On-site

$16.75 - $21.50/hr

Full-time

This job post has expired today. Applications are no longer accepted.

HonorHealth rating

7.7

Company rating: 7.7 out of 10

Based on 204 frontline employees who took The Breakroom Quiz

159th of 875 rated healthcare providers

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Healthcare Support

Shift:

Day

Department:

Customer Navigation Center-Clinical Resource Team

Must Reside in AZ

Variable hours must be available to work between 8am-5:30pm M-F Shift assigned on business need. MA certified.

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary
Serves as a liaison between providers, facilities, pharmacies, insurance plans, support staff, patients, and others. Receives, triages, and responds to inbound requests via multiple channels including, but not limited to, phone calls and electronic messages. Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc. Also assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications. Reports to Manager of Operations for administrative duties and to a licensed provider for clinical and patient care responsibilities. Demonstrates the knowledge and skills needed to provide appropriate care in accordance with organizational policies, government regulations, and best practices. Identifies and meets the needs of all customers while performing in a manner consistent with the organization's core values of innovation, collaboration, accountability, respect, and empathy.
Essential Functions
  • Receives, triages, and responds to inbound requests from providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, inbound calls and electronic messages regarding patient care.
  • Follows up on inbound requests with outbound communication to providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, outbound calls and electronic messages regarding patient care.
  • Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc.
  • Assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications.
  • Performs other duties as assigned.
Education
  • Medical Assisting Diploma/Certificate - Graduation certificate from an accredited Medical Assistant training program. - Required
  • High School Diploma or GED - Required
Experience
  • 1 year experience in a medical office setting. - Required
  • 3 years experience in a medical office setting, including experience gathering medical history, medication refills, test result communication, patient education. - Preferred
Licenses and Certifications
  • Basic Life Support (BLS) - Required
  • Certified Or Registered Medical Assistant (CMA) Medical Assistant Certification (e.g., CMA, CCMA, RMA)**HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated. - Preferred
  • Medical Assisting Diploma/Certificate or passed exam - Medical Assisting Diploma/Certificate or passed examCompletion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) - Required

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What HonorHealth employees say

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Benefits

Hours and flexibility

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

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