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Insurance Virtual Assistant Jobs in Tempe, AZ (NOW HIRING)

Verstela

Reach operator 1st shift

Phoenix, AZ · On-site

$20.80/hr

Follow all warehouse safety procedures and productivity standards * Assist with general warehouse ... Virtual Care * Life Insurance * Critical Illness Insurance * Accident Insurance * Short-Term ...

Lone Star Careers

Remote Insurance Agent

Chandler, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Glendale, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Tempe, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Mesa, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Peoria, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Gilbert, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Surprise, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Insurance Agent

Tempe, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Phoenix, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Insurance Agent

Mesa, AZ · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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Insurance Virtual Assistant information

See Tempe, AZ salary details

$11

$23

$32

How much do insurance virtual assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for insurance virtual assistant in Tempe, AZ is $23.37, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $26.25 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Tempe, AZ?

For Insurance Virtual Assistant jobs in Tempe, AZ, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Tempe, AZ look for?

The top searched job categories for Insurance Virtual Assistant jobs in Tempe, AZ are:

What cities near Tempe, AZ are hiring for Insurance Virtual Assistant jobs?

Cities near Tempe, AZ with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Tempe, AZ as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 61% In-person, 2% Hybrid, and 37% Remote job distribution, with an average salary of $48,606 per year, or $23.4 per hour.

Virtual Medical Assistant - Customer Navigation

Phoenix, AZ • On-site

Honorhealth
Health Care and Social Assistance • 10K+ employees

7.8

Company rating: 7.8 out of 10

Based on 210 frontline employees who took The Breakroom Quiz

130th of 895 rated healthcare providers

Great coworkers

People enjoy working here

Good employer

Learn more about Honorhealthexternal

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Primary City/State:

Deer Valley - 2500 W Utopia Rd Phoenix, AZ 85027

Category:

Healthcare Support

Shift:

Day

Department:

Customer Navigation Center-Clinical Resource Team

Variable must be available 8-530 M-F shift is assigned on business need

Great care starts with great people. (Like you.)

At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most - caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

Job Summary
Serves as a liaison between providers, facilities, pharmacies, insurance plans, support staff, patients, and others. Receives, triages, and responds to inbound requests via multiple channels including, but not limited to, phone calls and electronic messages. Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc. Also assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications. Reports to Manager of Operations for administrative duties and to a licensed provider for clinical and patient care responsibilities. Demonstrates the knowledge and skills needed to provide appropriate care in accordance with organizational policies, government regulations, and best practices. Identifies and meets the needs of all customers while performing in a manner consistent with the organization's core values of innovation, collaboration, accountability, respect, and empathy.
Essential Functions
  • Receives, triages, and responds to inbound requests from providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, inbound calls and electronic messages regarding patient care.
  • Follows up on inbound requests with outbound communication to providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, outbound calls and electronic messages regarding patient care.
  • Under the direction of a provider, assists with virtual care activities such as gathering/documenting medical history, medication refills, test result communication, patient education, etc.
  • Assists with provider schedule maintenance, preparing patients and charts for telehealth encounters, outpatient registration, appointment scheduling, referrals to a specialist, patient portal administration, and authorization of services, equipment, and medications.
  • Performs other duties as assigned.
Education
  • Medical Assisting Diploma/Certificate - Graduation certificate from an accredited Medical Assistant training program. - Required
  • High School Diploma or GED - Required
Experience
  • 1 year experience in a medical office setting. - Required
  • 3 years experience in a medical office setting, including experience gathering medical history, medication refills, test result communication, patient education. - Preferred
Licenses and Certifications
  • Basic Life Support (BLS) - Required
  • Certified Or Registered Medical Assistant (CMA) Medical Assistant Certification (e.g., CMA, CCMA, RMA)**HonorHealth will reimburse the cost of the successful completion of the certification exam. If you do not receive your certification within the assigned period, you will no longer meet the minimum qualification of the position and will be terminated. - Preferred
  • Medical Assisting Diploma/Certificate or passed exam - Medical Assisting Diploma/Certificate or passed examCompletion of an approved training program OR completion of an unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code (Chapter 16 - Arizona Medical Board - R4-16-401 and R4-16-101) - Required

We're all in for your career.

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About HonorHealth

Sourced by ZipRecruiter

HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Scottsdale, AZ, US

Year founded

2014

View All HonorHealth Jobs

What HonorHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

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