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Insurance Solutions Specialist Jobs (NOW HIRING)

Capital Solutions Specialist III At HRG , we pride ourselves on being an employee-owned, nationally ... life insurance for you and your dependents, general paid time off, paid parental leave, pet ...

Solutions Specialist

Olean, NY · On-site

$2.8K - $7.8K/mo

Solutions Specialist Do you want to work at a car dealership? No! Of course NOT. That sounds awful ... Health insurance * Health savings account * Life insurance * Paid time off * Referral program

Medical, Dental & Vision Coverage * 401 K Program * $100K Life Insurance * Accelerated Growth ... First, the AI Solutions Specialist acts as the technical resource for AI automation and workflow ...

Home Solutions Specialist At the Furniture Mall of Kansas, we believe in making a difference in ... Medical, Dental and Vision insurance * 401K with Company Match * Complimentary Life Insurance

Medical, Dental & Vision Coverage * 401 K Program * $100K Life Insurance * Accelerated Growth ... First, the AI Solutions Specialist acts as the technical resource for AI automation and workflow ...

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Insurance Solutions Specialist information

See salary details

$27K

$57.4K

$97.5K

How much do insurance solutions specialist jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance solutions specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does an Insurance Solutions Specialist do?

An Insurance Solutions Specialist helps clients identify their insurance needs and recommends suitable insurance products or coverage options. They assess client risk profiles, explain policy details, and ensure that individuals or businesses are adequately protected. Additionally, they may assist with claims, policy renewals, and staying updated on industry trends to provide the best solutions. Their expertise helps clients navigate complex insurance options and make informed decisions.

What are the key skills and qualifications needed to thrive as an Insurance Solutions Specialist?

To thrive as an Insurance Solutions Specialist, you need a strong understanding of insurance products, risk assessment, and customer needs analysis, typically supported by a relevant degree and state insurance licensing. Familiarity with CRM systems, underwriting software, and insurance quoting platforms is commonly required. Excellent interpersonal skills, problem-solving abilities, and effective communication help build trust and tailor solutions for clients. These skills ensure clients receive suitable coverage and foster lasting relationships, driving business growth and customer satisfaction.

How much do insurance solutions specialists make in the US?

Insurance Solutions Specialists in the US typically earn an average salary ranging from $50,000 to $75,000 per year, depending on experience, location, and employer. Many roles also include commissions or bonuses based on sales performance, and strong communication skills are often essential for success in this field.

What are some common challenges faced by Insurance Solutions Specialists when working with clients, and how are they typically addressed?

Insurance Solutions Specialists often encounter the challenge of explaining complex policy terms and coverage options to clients who may not be familiar with industry jargon. To address this, specialists use clear communication, visual aids, and real-life examples to make information more accessible. Another challenge is tailoring solutions to meet unique client needs within regulatory and company guidelines, which requires strong analytical skills and up-to-date product knowledge. Collaboration with underwriters, claims adjusters, and other specialists is also essential to ensure clients receive comprehensive and accurate solutions.

What is the difference between Insurance Solutions Specialist vs Insurance Agent?

AspectInsurance Solutions SpecialistInsurance Agent
CertificationsTypically requires licenses for specific insurance types, such as health or property & casualtyRequires state licensing for selling insurance policies
Work EnvironmentOften works in corporate or brokerage settings, providing tailored solutionsWorks directly with clients to sell and renew policies
Primary FocusDesigning and recommending insurance solutions based on client needsSelling insurance policies and maintaining client relationships
Employer & Industry UsageUsed by insurance companies, brokerages, and agenciesUsed by insurance agencies, independent agents, and brokerages

The Insurance Solutions Specialist focuses on creating customized insurance plans and providing expert advice, often within corporate environments. In contrast, an Insurance Agent primarily sells policies directly to clients and maintains ongoing relationships. Both roles require licensing, but their core responsibilities and work settings differ.

More about Insurance Solutions Specialist jobs
Infographic showing various Insurance Solutions Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,372 per year, or $27.6 per hour.

Client Solutions Specialist

Independence Blue Cross

Harrisburg, PA • On-site

Other

Medical

This job post has expired 1 day ago. Applications are no longer accepted.


Independence Blue Cross rating

8.6

Company rating: 8.6 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

88th of 301 rated insurance


Job description

Client Solutions Specialist

Are you passionate about tackling complex challenges and making a real impact? Join our dynamic team as a Client Solutions Specialist, where your critical thinking and problem-solving skills will drive meaningful changes for our clients and members.

As a Client Solutions Specialist, you play a critical role in ensuring our clients and members receive prompt, accurate, and well-considered resolutions to complex issues. You are entrusted with investigating and analyzing multifaceted concerns, partnering with cross-functional teams, and influencing outcomes that directly shape the customer experience. Your expertise and commitment help drive excellence, strengthen client trust, and support our mission to deliver innovative, high-quality healthcare operations.

What You'll Do
  • Lead complex investigations to identify root causes and deliver effective, lasting solutions
  • Identify trends and recommend process improvements to enhance service quality and efficiency
  • Provide clear, timely, and professional communication to internal and external stakeholders
  • Advocate for an exceptional client and member experience with empathy and urgency
  • Utilize technology and best practices to streamline workflows and improve outcomes
What Makes You a Great Fit
  • Critical Thinker: You approach complex problems with curiosity, logic, and creativity to identify the best possible solutions.
  • Strong Problem Solver: You thrive in fast-paced environments, prioritize effectively, and remain composed under pressure.
  • Collaborative Communicator: You build strong relationships and clearly communicate complex information, both verbally and in writing.
  • Detail-Oriented & Accountable: You take ownership of your work, ensuring accuracy, consistency, and timely follow-through.
  • Technically Proficient: Proficient in Microsoft Excel, Access, Word, and Outlook, with the ability to quickly learn new systems and tools.
  • Healthcare Knowledge (Preferred): Experience with self-funded health insurance, ancillary benefits, and regulatory requirements (ACA, HIPAA, state
Qualifications
  • Associate's degree in a business-related field or equivalent work experience preferred
  • 3–5 years of experience in self-funded billing, accounts receivable, claims, enrollment, reconciliation, or healthcare customer service
What's In It for You
  • Purpose-Driven Work: Make a meaningful impact for clients and members every day
  • Growth & Development: Build new skills through continuous learning and exposure to complex cases
  • Supportive Culture: Join a collaborative team that values initiative and diverse perspectives

Independence has implemented a "Hybrid" model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the "Hybrid" model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.


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