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Insurance Service Agent Jobs (NOW HIRING)

Eric W Snyder Insurance

Customer Service Agent

Parkton, MD · On-site

$60K - $75K/yr

Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering ...

Modigent

Service Agent

Irving, TX · On-site

$58K - $72K/yr

Irving, TX - on-site | Job Type: Full-Time Service Agent ABOUT US Evolution Mechanical and Controls ... insurance coverage 80 hours of paid time off (PTO) per year to rest, recharge, and handle life ...

Tara Investments

Guest Service Agent

Charleston, SC · On-site

$14 - $17.75/hr

Guest Service Agent Property: Live Oak, Charleston Historic District, a Tribute Portfolio Hotel ... Health, Vision, Dental and Supplemental Insurance * Paid Vacation and Holiday Pay * 401k * Uncapped ...

Modigent

Service Agent

Irving, TX · On-site

$58K - $72K/yr

Irving, TX -- on-site | Job Type: Full-Time Service Agent ABOUT US Evolution Mechanical and ... insurance coverage 80 hours of paid time off (PTO) per year to rest, recharge, and handle life ...

Fiesta Auto Insurance

Customer Service Agent

Napa, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Fiesta Auto Insurance

Customer Service Agent

Livingston, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Fiesta Auto Insurance

Customer Service Agent

Modesto, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Fiesta Auto Insurance

Customer Service Agent

San Diego, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Magline, INC

Customer Service Agent

Standish, MI · On-site

$12.75 - $17/hr

The Customer Service Agent will interact directly with dealers, end-use customers and sales ... Company paid life insurance, spousal and child coverage * Company paid short- and long-term ...

Fiesta Auto Insurance

Customer Service Agent

Delano, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Fiesta Auto Insurance

Customer Service Agent

Visalia, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Fiesta Auto Insurance

Customer Service Agent

Menlo Park, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

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Insurance Service Agent information

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$65K

$121.5K

How much do insurance service agent jobs pay per year?

As of Sep 13, 2026, the average yearly pay for insurance service agent in the United States is $65,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What is an insurance service agent?

Insurance service agents are professionals who assist customers with their insurance policies, answer questions about coverage, process policy changes, and help with claims. They act as a liaison between clients and insurance companies, ensuring that clients understand their policies and receive timely service. Insurance service agents may also handle billing inquiries, provide quotes, and support sales staff. Their primary goal is to deliver excellent customer service and ensure client satisfaction with their insurance products.

What are the key skills and qualifications needed to thrive as an insurance service agent?

To thrive as an Insurance Service Agent, you need strong knowledge of insurance products, customer service expertise, and typically a high school diploma or equivalent—though some roles may require state licensure. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes insurance-specific certifications is beneficial. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for building client trust and resolving issues efficiently. These competencies ensure agents can accurately address client needs, maintain compliance, and deliver high-quality service in a competitive industry.

What are the most common challenges insurance service agents face when assisting clients with policy changes or claims?

Insurance Service Agents often encounter challenges such as navigating complex policy details, managing high volumes of client inquiries, and ensuring clear communication between clients and underwriters. Handling sensitive situations, like claims after accidents or losses, requires empathy and strong problem-solving skills to resolve issues efficiently. Staying updated on evolving insurance regulations and product offerings is also essential, as it helps agents provide accurate information and maintain client trust.

What is the difference between Insurance Service Agent vs Insurance Sales Agent?

AspectInsurance Service AgentInsurance Sales Agent
Primary RoleProvides ongoing support, policy servicing, and customer assistanceFocuses on selling new insurance policies and acquiring new clients
Required CertificationsLicenses for policy servicing and customer supportLicenses for selling insurance products
Work EnvironmentCustomer service centers, insurance agenciesSales offices, client meetings, insurance agencies
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers

While both roles require insurance licensing, Insurance Service Agents primarily focus on servicing existing clients and policies, whereas Insurance Sales Agents concentrate on selling new policies. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What type of insurance service agent gets paid the most?

Senior insurance service agents, such as those specializing in high-net-worth clients or commercial insurance, tend to earn the highest salaries in the field. Advanced certifications, extensive experience, and specialized knowledge can also lead to higher pay within the role.

Why do most insurance service agents quit?

Insurance service agents often leave the profession due to high workload, repetitive tasks, and limited advancement opportunities. Additionally, the job can involve challenging customer interactions and requires strong communication skills, which can lead to burnout if not managed well.

What cities are hiring for Insurance Service Agent jobs?

Cities with the most Insurance Service Agent job openings:

What states have the most Insurance Service Agent jobs?

States with the most job openings for Insurance Service Agent jobs include:

What are popular job titles related to Insurance Service Agent jobs?

For Insurance Service Agent jobs, the most frequently searched job titles are:

Insurance Service Agent jobs near you
Infographic showing various Insurance Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,022 per year, or $31.3 per hour.

Customer Service Agent

Parkton, MD • On-site

Eric W Snyder Insurance
Insurance Services • 1 - 10 employees
Learn more about Eric W Snyder Insuranceexternal

$60K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

Eric W Snyder Insurance in Parkton, Maryland, is looking for a motivated and detail-oriented individual to join our team as a Full-Time Customer Service Agent. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment, this is the role for you. As a Customer Service Agent, you will work with our experienced team to help provide excellent service to our Personal Lines clients. A friendly, customer-service oriented personality and a positive, cooperative attitude are paramount.If you are a motivated and confident self-starter who thrives in a fast-paced environment, then this is your opportunity for you.

Responsibilities
  • Support agency by processing new business applications and servicing existing policyholder policies.
  • Collect complete underwriting information from walk-in/telephone prospects.
  • Prepare and present complete and competitive insurance quotes.
  • Conduct claims reporting and follow-up.
  • Conduct regular account reviews in an effort to improve retention and sell additional coverages (cross selling and account rounding).
  • Build and maintain rapport with producers, clients, and insurance company underwriters and sales team.
  • Work on individual or corporate projects that may occasionally be assigned by management.
  • Maintain records on policy changes.
Requirements
  • Holds a PC Insurance license
  • Has at least 3 years insurance industry experience
  • Excellent interpersonal and communication skills
  • Organizational skills
  • Self-motivated with initiative, integrity, and thoughtfulness
  • Detail-oriented
  • Proactive problem-solver
  • Above average computer knowledge and skills
  • Team player
  • Possess an upbeat, positive and enthusiastic attitude
  • Proficiency to multi-task, follow-thru and follow-up
  • Professional phone etiquette
Benefits
Paid Time Off (PTO)###Hands on Training###Health Insurance###Dental Insurance###Career Growth Opportunities###Retirement Plan###Vision Insurance###Disability Insurance###