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Insurance Service Agent Jobs in California (NOW HIRING)

Customer Service Agent

Livingston, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Guest Service Agent

San Jose, CA · On-site

$18 - $19.40/hr

Guest Service Agent Guest Service Agent | Spark - San Jose, CA Pay: $18-$19.40 per hour The Guest ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Customer Service Agent

San Diego, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Customer Service Agent

Modesto, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Customer Service Agent

Napa, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Guest Service Agent

San Jose, CA · On-site

$18 - $19.40/hr

Guest Service Agent Guest Service Agent | Spark - San Jose, CA Pay: $18-$19.40 per hour The Guest ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Customer Service Agent

Menlo Park, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Guest Service Agent

Pittsburg, CA · On-site

$19 - $19.50/hr

Guest Service Agent Guest Service Agent | Courtyard - Pittsburg CA Pay: $19-$19.50 per hour The ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Customer Service Agent

Delano, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Customer Service Agent

Visalia, CA · On-site

$85K - $125K/yr

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in ...

Guest Service Agent

Dublin, CA · On-site

$19.75 - $21/hr

Guest Service Agent Guest Service Agent | Aloft - Dublin, CA Pay: $19.75 -$21 per hour The Guest ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Glendale, CA · On-site

$24.50 - $25/hr

Guest Service Agent Guest Service Agent| Hyatt Place - Glendale, CA Pay: $24.50-$25.00 per hour The ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Guest Service Agent

Paso Robles, CA · On-site

$15 - $19.25/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

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Showing results 1-20

Insurance Service Agent information

See California salary details

$24.7K

$64.2K

$119.9K

How much do insurance service agent jobs pay per year?

As of Sep 13, 2026, the average yearly pay for insurance service agent in California is $64,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an insurance service agent?

Insurance service agents are professionals who assist customers with their insurance policies, answer questions about coverage, process policy changes, and help with claims. They act as a liaison between clients and insurance companies, ensuring that clients understand their policies and receive timely service. Insurance service agents may also handle billing inquiries, provide quotes, and support sales staff. Their primary goal is to deliver excellent customer service and ensure client satisfaction with their insurance products.

What are the key skills and qualifications needed to thrive as an insurance service agent?

To thrive as an Insurance Service Agent, you need strong knowledge of insurance products, customer service expertise, and typically a high school diploma or equivalent—though some roles may require state licensure. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes insurance-specific certifications is beneficial. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for building client trust and resolving issues efficiently. These competencies ensure agents can accurately address client needs, maintain compliance, and deliver high-quality service in a competitive industry.

What are the most common challenges insurance service agents face when assisting clients with policy changes or claims?

Insurance Service Agents often encounter challenges such as navigating complex policy details, managing high volumes of client inquiries, and ensuring clear communication between clients and underwriters. Handling sensitive situations, like claims after accidents or losses, requires empathy and strong problem-solving skills to resolve issues efficiently. Staying updated on evolving insurance regulations and product offerings is also essential, as it helps agents provide accurate information and maintain client trust.

What is the difference between Insurance Service Agent vs Insurance Sales Agent?

AspectInsurance Service AgentInsurance Sales Agent
Primary RoleProvides ongoing support, policy servicing, and customer assistanceFocuses on selling new insurance policies and acquiring new clients
Required CertificationsLicenses for policy servicing and customer supportLicenses for selling insurance products
Work EnvironmentCustomer service centers, insurance agenciesSales offices, client meetings, insurance agencies
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers

While both roles require insurance licensing, Insurance Service Agents primarily focus on servicing existing clients and policies, whereas Insurance Sales Agents concentrate on selling new policies. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What type of insurance service agent gets paid the most?

Senior insurance service agents, such as those specializing in high-net-worth clients or commercial insurance, tend to earn the highest salaries in the field. Advanced certifications, extensive experience, and specialized knowledge can also lead to higher pay within the role.

Why do most insurance service agents quit?

Insurance service agents often leave the profession due to high workload, repetitive tasks, and limited advancement opportunities. Additionally, the job can involve challenging customer interactions and requires strong communication skills, which can lead to burnout if not managed well.
Infographic showing various Insurance Service Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,170 per year, or $30.9 per hour.

Customer Service Agent

Bakersfield, CA • On-site

Fiesta Auto Insurance
Insurance Services • 51 - 200 employees

$85K - $125K/yr

Other

Medical, Dental, Vision, PTO

Posted 28 days ago


Fiesta Auto Insurance rating

4.8

Company rating: 4.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Fiesta Auto Insurance G&P Hiring: Immediate Opening for a Highly Skilled Customer Service Agent
Fiesta Auto Insurance G&P is the #1 franchisee nationwide for Fiesta Auto Insurance. With locations in over 50 cities across California, we are proud to serve our communities with trusted Insurance, Tax Preparation Services and DMV Registration Services. As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission while being part of a company that will value your contributions.
Fiesta Auto Insurance G&P is continuing to Grow. We believe in growth and advancement opportunities for our Team Members. If you're looking for an opportunity to build a rewarding career in a supportive and fast-growing company, we invite you to join us Right Now and Apply.
Job Description:
  • Deliver WOW-level customer service to all customers with enthusiasm and care
  • Assist customers with payments both in-person and over the phone
  • Ability to handle a high volume of inbound and make outbound calls efficiently
  • Meet with potential clients to Assess and Educate on insurance products
  • Multitask effectively while meeting deadlines in a fast-paced environment
  • Manage and generate company leads to build lasting client relationships
Benefits:
  • Competitive earnings: First-year on-target agents earn $50,000 - $75,000, Senior agents average $85,000-$125,000 annually
  • Full-time position with a consistent 35-45 hour workweek (NO PART-TIME HOURS)
  • Weekly pay AND Uncapped commission pay structure
  • Paid training with Opportunities for leadership growth in a fast-growing company
  • Comprehensive medical, dental, and vision insurance plans available
  • Paid sick leave and vacation time and 5 Holidays Off
Requirements:
  • High school diploma; A.A is a plus.
  • Authorized to work in the US.
  • Willingness to obtain a Personal Lines Insurance Broker's License.
  • Bilingual (Spanish speaking) candidates are highly encouraged to apply.
  • Must have your own reliable transportation
  • Availability: Monday-Friday 9 AM to 7 PM, Saturday 10 AM to 5 PM, Sunday 10 AM to 4 PM.
Location: Fiesta Auto Insurance Gaytan & Pineda Insurance Agency CA049 2090 White Ln, Bakersfield, CA 93304, USA
Ready to be part of a enthusiastic and winning team at Fiesta Auto Insurance G&P? Apply today and start your rewarding career journey with us!
Work schedule
  • 8 hour shift
  • Weekend availability
  • Overtime
  • 10 hour shift
Supplemental pay
  • Commission pay
  • Other
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Referral program
  • Paid training
  • Other

What Fiesta Auto Insurance employees say

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Benefits

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