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Insurance Service Agent Jobs in California (NOW HIRING)

Sharpcontra

Customer Service Agent

Santa Ana, CA · On-site

$51K - $56K/yr

Customer Service Agent At Sharpcontra, we believe innovation and precision are the foundation of ... Comprehensive health, dental, and vision insurance * Paid time off and holidays * Retirement plan ...

Peachtree Group

Guest Service Agent/Night Auditor

Modesto, CA · On-site

$15.75 - $19.75/hr

Guest Service Agent The Guest Service Agent is responsible for processing check-ins/outs, securing ... insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we ...

Cavallo Point

Spa Guest Service Agent

Sausalito, CA

$23.85/hr

As the Spa Guest Service Agent at the Cavallo Point Lodge team, you will enjoy a beautiful work ... Health Insurance * 401k Retirement Option * Five star hospitality training * Opportunity for ...

Shield Healthcare

Customer Service Agent

Santa Clarita, CA · On-site

$19 - $20/hr

Call Center Customer Service Agent Since 1957, Shield Healthcare has provided high-quality health ... Life & Disability Insurance * 401(k) with Company Match * Vacation and Sick Days * Paid Holidays

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Showing results 21-40

All JobsInsurance Service Agent JobsInsurance Service Agent Jobs in California

Insurance Service Agent information

See California salary details

$24.7K

$64.2K

$119.9K

How much do insurance service agent jobs pay per year?

As of Sep 14, 2026, the average yearly pay for insurance service agent in California is $64,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,900.00 and $76,000.00 per year, depending on experience, location, and employer.

What is an insurance service agent?

Insurance service agents are professionals who assist customers with their insurance policies, answer questions about coverage, process policy changes, and help with claims. They act as a liaison between clients and insurance companies, ensuring that clients understand their policies and receive timely service. Insurance service agents may also handle billing inquiries, provide quotes, and support sales staff. Their primary goal is to deliver excellent customer service and ensure client satisfaction with their insurance products.

What are the key skills and qualifications needed to thrive as an insurance service agent?

To thrive as an Insurance Service Agent, you need strong knowledge of insurance products, customer service expertise, and typically a high school diploma or equivalent—though some roles may require state licensure. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes insurance-specific certifications is beneficial. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for building client trust and resolving issues efficiently. These competencies ensure agents can accurately address client needs, maintain compliance, and deliver high-quality service in a competitive industry.

What are the most common challenges insurance service agents face when assisting clients with policy changes or claims?

Insurance Service Agents often encounter challenges such as navigating complex policy details, managing high volumes of client inquiries, and ensuring clear communication between clients and underwriters. Handling sensitive situations, like claims after accidents or losses, requires empathy and strong problem-solving skills to resolve issues efficiently. Staying updated on evolving insurance regulations and product offerings is also essential, as it helps agents provide accurate information and maintain client trust.

What is the difference between Insurance Service Agent vs Insurance Sales Agent?

AspectInsurance Service AgentInsurance Sales Agent
Primary RoleProvides ongoing support, policy servicing, and customer assistanceFocuses on selling new insurance policies and acquiring new clients
Required CertificationsLicenses for policy servicing and customer supportLicenses for selling insurance products
Work EnvironmentCustomer service centers, insurance agenciesSales offices, client meetings, insurance agencies
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers

While both roles require insurance licensing, Insurance Service Agents primarily focus on servicing existing clients and policies, whereas Insurance Sales Agents concentrate on selling new policies. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What type of insurance service agent gets paid the most?

Senior insurance service agents, such as those specializing in high-net-worth clients or commercial insurance, tend to earn the highest salaries in the field. Advanced certifications, extensive experience, and specialized knowledge can also lead to higher pay within the role.

Why do most insurance service agents quit?

Insurance service agents often leave the profession due to high workload, repetitive tasks, and limited advancement opportunities. Additionally, the job can involve challenging customer interactions and requires strong communication skills, which can lead to burnout if not managed well.
Insurance Service Agent jobs near you
Infographic showing various Insurance Service Agent job openings in California as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,170 per year, or $30.9 per hour.

Guest Service Agent

Paso Robles, CA • On-site

Peachtree Hospitality Management
Traveler Accommodation • 51 - 200 employees
Learn more about Peachtree Hospitality Managementexternal

$17.50 - $18.50/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

Guest Service Agent |Courtyard - Paso Robles, CA
Pay: $17.50 -$18.50 per hour
The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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