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Insurance Service Agent Jobs (NOW HIRING)

Legacy Insurance Services

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Insurance Service Agent

Omaha, NE · On-site

$22 - $25/hr

The Insurance Service Agent plays a vital role within a small team, supporting clients through insurance data management, quote generation, and document handling. Reporting to the Senior Agent, this ...

GenStone

Insurance Service Agent - Genstone

Tampa, FL · On-site

Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service ...

Fay Financial

Insurance Service Agent - Genstone

$50K/yr

Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service ...

GenStone

Insurance Service Agent - Genstone

$50K/yr

Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ...

Jeff Siler Agency - Meemic Insurance

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Insurance Agent

Mount Pleasant, MI · On-site

$21 - $25/hr

We are a Mid-Michigan insurance agency that is currently looking for a customer service agent/producer. The ideal candidate loves talking to people and is a team player with a can-do attitude. Our ...

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Insurance Service Agent information

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How much do insurance service agent jobs pay per year?

As of Sep 11, 2026, the average yearly pay for insurance service agent in the United States is $65,022.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,500.00 and $77,000.00 per year, depending on experience, location, and employer.

What is an insurance service agent?

Insurance service agents are professionals who assist customers with their insurance policies, answer questions about coverage, process policy changes, and help with claims. They act as a liaison between clients and insurance companies, ensuring that clients understand their policies and receive timely service. Insurance service agents may also handle billing inquiries, provide quotes, and support sales staff. Their primary goal is to deliver excellent customer service and ensure client satisfaction with their insurance products.

What are the key skills and qualifications needed to thrive as an insurance service agent?

To thrive as an Insurance Service Agent, you need strong knowledge of insurance products, customer service expertise, and typically a high school diploma or equivalent—though some roles may require state licensure. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes insurance-specific certifications is beneficial. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for building client trust and resolving issues efficiently. These competencies ensure agents can accurately address client needs, maintain compliance, and deliver high-quality service in a competitive industry.

What are the most common challenges insurance service agents face when assisting clients with policy changes or claims?

Insurance Service Agents often encounter challenges such as navigating complex policy details, managing high volumes of client inquiries, and ensuring clear communication between clients and underwriters. Handling sensitive situations, like claims after accidents or losses, requires empathy and strong problem-solving skills to resolve issues efficiently. Staying updated on evolving insurance regulations and product offerings is also essential, as it helps agents provide accurate information and maintain client trust.

What is the difference between Insurance Service Agent vs Insurance Sales Agent?

AspectInsurance Service AgentInsurance Sales Agent
Primary RoleProvides ongoing support, policy servicing, and customer assistanceFocuses on selling new insurance policies and acquiring new clients
Required CertificationsLicenses for policy servicing and customer supportLicenses for selling insurance products
Work EnvironmentCustomer service centers, insurance agenciesSales offices, client meetings, insurance agencies
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers

While both roles require insurance licensing, Insurance Service Agents primarily focus on servicing existing clients and policies, whereas Insurance Sales Agents concentrate on selling new policies. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What type of insurance service agent gets paid the most?

Senior insurance service agents, such as those specializing in high-net-worth clients or commercial insurance, tend to earn the highest salaries in the field. Advanced certifications, extensive experience, and specialized knowledge can also lead to higher pay within the role.

Why do most insurance service agents quit?

Insurance service agents often leave the profession due to high workload, repetitive tasks, and limited advancement opportunities. Additionally, the job can involve challenging customer interactions and requires strong communication skills, which can lead to burnout if not managed well.

What cities are hiring for Insurance Service Agent jobs?

Cities with the most Insurance Service Agent job openings:

What states have the most Insurance Service Agent jobs?

States with the most job openings for Insurance Service Agent jobs include:

What are popular job titles related to Insurance Service Agent jobs?

For Insurance Service Agent jobs, the most frequently searched job titles are:

Insurance Service Agent jobs near you
Infographic showing various Insurance Service Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,022 per year, or $31.3 per hour.

Insurance Service Agent

Omaha, NE • On-site

Legacy Insurance Services
Insurance Services • 51 - 200 employees
Learn more about Legacy Insurance Servicesexternal

$22 - $25/hr

Part-time

Posted 28 days ago

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Job description

The Insurance Service Agent plays a vital role within a small team, supporting clients through insurance data management, quote generation, and document handling. Reporting to the Senior Agent, this position demands strong attention to detail and excellent communication skills to ensure customer satisfaction and operational efficiency. There is no travel required, and the role offers clear growth potential with opportunities to advance to a Senior Agent position.

Responsibilities

  • Perform accurate data entry related to insurance policies and client information
  • Generate insurance quotes tailored to client needs
  • Prepare and organize insurance documentation for policy issuance and renewals

Required Qualifications

  • Valid Insurance Producer License
  • Proficient in data entry with strong accuracy
  • Effective communication skills to interact with clients and team members
  • Strong problem-solving abilities
  • Excellent time management skills
  • High attention to detail

Preferred Qualifications

  • At least 1 year of experience in insurance services
  • High school diploma or equivalent