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Insurance Representative Ii Jobs (NOW HIRING)

The Insurance Representative at PFS Group is responsible for managing client insurance accounts ... Required Experience: - Minimum of 2 years of experience in an insurance or healthcare-related field ...

Contract Sales Representative II

Mentor, OH · On-site

$14.25 - $19.50/hr

The CSR II will deliver service agreement quotes and communicate the value proposition of the ... Additional add-on benefits/discounts for programs such as Pet Insurance * Tuition Reimbursement and ...

... the Insurance Representatives (IR) team while serving as a subject matter expert for claim ... Minimum of 2-4 years of medical billing receivable experience required. * Previous experience in ...

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Insurance Representative Ii information

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$25.5K

$65.7K

$83.5K

How much do insurance representative ii jobs pay per year?

As of Jul 14, 2026, the average yearly pay for insurance representative ii in the United States is $65,651.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,000.00 and $77,000.00 per year, depending on experience, location, and employer.

Why do most insurance agents quit?

Most insurance representatives quit due to high competition, challenging sales targets, and inconsistent income, especially during the initial training period. The job often requires strong communication skills, persistence, and the ability to handle rejection, which can lead to burnout or frustration over time.

What does an insurance representative do?

An insurance representative sells and explains insurance policies to clients, helping them choose coverage that fits their needs. They also process claims, provide customer service, and may assist with policy renewals, often using computer systems and requiring knowledge of insurance regulations.

What jobs make $3,000 a day?

Insurance Representative II roles typically do not earn $3,000 a day; such high daily earnings are usually associated with top-tier positions like senior executives, specialized surgeons, or successful entrepreneurs. High earnings often depend on experience, sales commissions, or business ownership, rather than standard job titles. Most jobs with high daily income require advanced skills, certifications, or significant responsibility.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning six-figure salaries plus bonuses. Senior management roles that oversee large regions or specialized areas also command high compensation, especially with extensive experience and industry certifications.

What is the difference between Insurance Representative Ii vs Insurance Agent?

AspectInsurance Representative IIInsurance Agent
CredentialsMay require state licensing, insurance licenses, and customer service experienceRequires state licensing and insurance licenses
Work EnvironmentTypically works for insurance companies, handling client inquiries and policy servicingWorks independently or for agencies, selling policies and advising clients
Employer & Industry UsageEmployed by insurance companies, focusing on policy managementEmployed by agencies or independently selling policies

Insurance Representative II and Insurance Agent roles often require similar licenses and work within the insurance industry. The main difference lies in their focus: Insurance Representatives II primarily handle policy servicing and client support for insurance companies, while Insurance Agents focus on selling policies and acquiring new clients. Both roles require licensing and industry knowledge, but their daily tasks and employer settings differ.

More about Insurance Representative Ii jobs
Infographic showing various Insurance Representative Ii job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $65,651 per year, or $31.6 per hour.
Commercial Insurance Customer Service Representative II

Commercial Insurance Customer Service Representative II

PHARMACISTS MUTUAL INSURANCE CO

Algona, IA • On-site, Remote

$21 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Job description

Pharmacists Mutual Insurance Group has an opening for a Customer Service Representative II. This role responds to internal and external customers and Agency or Company personnel requests for information on agency companies and products, including quoting assistance as needed.  This role involves handling inquiries, processing service requests, resolving issues, and maintaining strong client relationships to ensure satisfaction and retention. Will work with all agency carriers.

Customer Service Representative II

  • Responsible for moderately complex customer inquiries.
  • Manages customer inquiries with minimal direction and assistance.
  • Maintains a working knowledge of all products, services, and procedures with all agency carriers.
  • Demonstrates a history of high-quality work, dependability, and timely service responses.

Essential Functions

Essential functions may include, but are not limited to the following:    

  • Provide help and advice to customers regarding policy and/or billing questions through professional communication. including investigating and solving the customer’s areas of concern.
  • Process claim reports and follow-up with Company and/or client.
  • Stay current on product knowledge, industry trends, and compliance requirements.
  • Evaluate opportunities to enhance customer satisfaction and retention.
  • Process policy changes, renewals, claims, and billing inquiries.
  • Maintain detailed and accurate customer records in the agency management system according to company guidelines.
  • Seeks referrals from client base and refers leads to appropriate Agents or Customer Service Representatives.
  • Identify opportunities to upsell or cross-sell products and services.
  • Complete general office administration duties.

Knowledge, Skills and Abilities

  • Thorough working knowledge of insurance policies and coverage in order to properly fulfill the needs of our customers.
  • Knowledge of principles and practices of insurance underwriting, insurance sales, and collection and interpretation of data.
  • Ability to use initiative and apply innovative thinking.
  • Ability to organize and prioritize work.
  • Establish and maintain effective working relationships in a team environment through written and oral communication.
  • Correct English usage, spelling, grammar, vocabulary and punctuation.
  • Ability to work independently to make critical decisions and analyze complex issues.
  • Contribute effectively to the accomplishment of all goals and objectives.
  • Ability to interpret and apply laws, rules and regulations.
  • Obtain and utilize sensitive information discreetly and objectively.
  • Maintain records; prepare reports/correspondence related to the work.
  • Read, interpret, and input data efficiently and accurately.
  • Determine when to escalate concerns to the appropriate level of management.
  • Utilize computer and related software effectively.
  • Must possess high level of customer service skills, empathy, and accountability.

Experience and Education Qualifications

  • High School Diploma or equivalent and 3 years of related experience; or
  • Associate’s Degree and 1 year of related experience

Special Requirements, Licenses and Certificates

All Level

  • Candidates must posess the appriate insurance license or otain within the specified timeframe below:
    • Property & Casualty License: Possess at time of hire or obtain within 90 days of hire.
    • Crop or Life & Health Licenses: May be required based on management discretion and must be obtained within 6 months of hire if applicable.
  • Education plan, special requirements and designations at manager’s discretion.
  • Prefer

Work Environment

  • Hybrid or fully remote work environment designed to provide flexibility, autonomy, and productivity while working from another location
  • Primary work environment is in a climate-controlled office setting
  • Work may involve travel to home office and to attend meetings at other locations

Preferred Qualifications

  • Prior Property & Casualty (P&C) insurance experience
  • Active Property & Casualty (P&C) license

Benefits

In addition to a competitive salary, eligible employees may receive an annual discretionary bonus and acces to our benefits package including: 

  • Health, Dental, Vision & Life coverage
  • 401(k) with Company Match
  • Paid Time Off
  • 8 Paid Holidays
  • Volunteer Time Off
  • Paid Parental Leave
  • Hybrid/Remote Work Options
  • Employee Assistance Program
  • Tuition Reimbursement

Pharmacists Mutual Insurance Group is an Equal Opportunity Employer.