1

Insurance Receptionist Jobs in Iowa (NOW HIRING)

Receptionist

Ankeny, IA · On-site

$14.75 - $19.50/hr

Job ID: 185510 Overview UnityPoint Clinic Experience Specialist/Receptionist - Ankeny Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

Receptionist

Dubuque, IA · On-site

$14.75 - $19.50/hr

Job ID: 185262 Overview UnityPoint Clinic Experience Specialist/Receptionist - Family Medicine ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

Receptionist

Huxley, IA · On-site

$15.25 - $20.25/hr

Job ID: 184182 Overview UnityPoint Clinic Experience Specialist/Receptionist- Huxley Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

Receptionist

Waukee, IA · On-site

$15 - $20/hr

Job ID: 184546 Overview UnityPoint Clinic Experience Specialist/Receptionist - Waukee Medical Park ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...

Dental Receptionist

Peosta, IA · On-site

$18 - $24/hr

Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...

Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...

Receptionist - Full Time

Waterloo, IA

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.

Receptionist - Full Time

Waterloo, IA

$15.50 - $20.50/hr

The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.

Be Seen First

We are currently seeking office assistants and receptionists. In this entry-level role you will ... Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid ...

Receptionist - Full Time

Centralia, IA · On-site

$13.75 - $18/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist The Front Desk ... Life Insurance * Long Term Disability * EAP (Employee Assistance Program) * Paid-time-off starting ...

Receptionist - Full Time

Centralia, IA · On-site

$13.75 - $18/hr

The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.

Showing results 21-40

Insurance Receptionist information

See Iowa salary details

$9

$16

$23

How much do insurance receptionist jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance receptionist in Iowa is $16.73, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.75 per hour, depending on experience, location, and employer.

How much does an insurance receptionist at an insurance company make?

An insurance receptionist typically earns between $25,000 and $40,000 annually, depending on experience, location, and the size of the company. They often handle customer inquiries, schedule appointments, and use office management software as part of their role.

What is the role of an insurance receptionist in an insurance company?

An insurance receptionist is responsible for greeting clients, answering phone calls, scheduling appointments, and directing visitors within an insurance office. They often handle basic administrative tasks, manage customer inquiries, and use office software to maintain records, supporting smooth daily operations.

What are the key skills and qualifications needed to thrive as an insurance receptionist?

To thrive as an Insurance Receptionist, you need excellent organizational skills, attention to detail, basic computer proficiency, and a high school diploma or equivalent. Familiarity with office systems, insurance management software, multi-line phone systems, and sometimes basic knowledge of insurance terminology is beneficial. Strong interpersonal skills, reliability, and a friendly demeanor are especially valuable for building rapport with clients and supporting the office team. These skills help ensure smooth day-to-day operations, accurate data entry, and positive client experiences in a busy insurance office.

What is an insurance receptionist?

An Insurance Receptionist is responsible for managing front-desk operations at an insurance office. They greet clients, answer phone calls, schedule appointments, and handle basic administrative tasks. They may also assist with filing documents, processing payments, and directing inquiries to the appropriate department. Strong communication and organizational skills are essential for this role.

What does an insurance receptionist do?

A typical day as an Insurance Receptionist involves greeting clients, answering phones, scheduling appointments, and managing incoming mail or emails. You’ll often handle data entry tasks, assist agents with paperwork, and update client records in the agency’s systems. Collaboration with insurance agents and other office staff is common, as you’ll be the first point of contact for visitors and clients. The role can be fast-paced at times, especially during peak business hours, and requires juggling multiple tasks while maintaining a welcoming atmosphere.

What are popular job titles related to Insurance Receptionist jobs in Iowa?

For Insurance Receptionist jobs in Iowa, the most frequently searched job titles are:

What cities in Iowa are hiring for Insurance Receptionist jobs?

Cities in Iowa with the most Insurance Receptionist job openings:

Infographic showing various Insurance Receptionist job openings in Iowa as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $34,806 per year, or $16.7 per hour.

$14.75 - $19.50/hr

Other

Medical, Dental, Retirement, PTO

Re-posted 26 days ago


UnityPoint Health rating

7.3

Company rating: 7.3 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers


Job description

  • Area of Interest: Patient Services

  • FTE/Hours per pay period: 1.0

  • Department: Fam Med - Ankeny Med Pk - DM

  • Shift: Monday-Friday 8:00am-5:00pm

  • Job ID: 185510

Overview

UnityPoint Clinic

Experience Specialist/Receptionist - Ankeny Family Medicine

Monday-Friday 8:00am-5:00pm

Full Time Benefits

As an Experience Specialist/Receptionist, you are the first point of contact for patients and visitors, playing a vital role in creating a welcoming and professional environment. You will manage front desk responsibilities while ensuring a smooth and positive experience for everyone who enters the clinic. Your role blends administrative support with exceptional customer service to support the overall efficiency and reputation of our healthcare team.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.   Here are just a few:    

  • Expect paid time off, parental leave, 401K matching and an employee recognition program .

  • Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

  • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

  • Extends a professional welcome to all patients and visitors, providing information on services and procedures.

  • Serves as the first point of contact for patients and visitors, caters to general patient interactions, assisting with check-in and check-out, ensuring a smooth and efficient registration process.

  • Guides patients to appropriate departments , clinics, or service areas.

  • Keeps patients and families updated about wait times, physician availability, and procedural delays.

  • Assis ts patients in completing paperwork, including consent forms, intake forms, and insurance documentation.

  • Addresses general patient inquiries, concerns, and complaints with empathy and escalates complex or urgent matters to experience specialist II.

  • Offers guidance on charges, payment processes, insurance procedures, and provides non-medical information to patients if needed.

  • Supports in maintaining latest patient records in the EMR system, ensuring data accuracy.

  • Answers incoming calls, providing basic information and forwarding calls to the concerned department .

  • Ensures all patient interactions and data handling comply with confidentiality regulations and UPH standards.

  • Participates in training programs to stay updated on best practices in patient care and healthcare regulations.

Qualifications

Education:

  • High School Diploma or equivalent required.

What UnityPoint Health employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


UnityPoint Health logo

About UnityPoint Health

Sourced by ZipRecruiter

At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Des Moines, IA, US

Year founded

1995