Receptionist
Ankeny, IA · On-site
$14.75 - $19.50/hr
Job ID: 185510 Overview UnityPoint Clinic Experience Specialist/Receptionist - Ankeny Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Ankeny, IA · On-site
$14.75 - $19.50/hr
Job ID: 185510 Overview UnityPoint Clinic Experience Specialist/Receptionist - Ankeny Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Ankeny, IA · On-site
$14.75 - $19.50/hr
Job ID: 185510 Overview UnityPoint Clinic Experience Specialist/Receptionist - Ankeny Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Johnston, IA · On-site
$20 - $25/hr
Receptionist - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a ...
Johnston, IA · On-site
$20 - $25/hr
Receptionist - State Farm Agent Team Member Glenn Waterhouse - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a ...
Muscatine, IA · On-site
$36K - $46K/yr
Receptionist - State Farm Agent Team Member Amanda Buenemann - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a ...
Muscatine, IA · On-site
$36K - $46K/yr
Receptionist - State Farm Agent Team Member Amanda Buenemann - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a ...
Dubuque, IA · On-site
$14.75 - $19.50/hr
Job ID: 185262 Overview UnityPoint Clinic Experience Specialist/Receptionist - Family Medicine ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Dubuque, IA · On-site
$14.75 - $19.50/hr
Job ID: 185262 Overview UnityPoint Clinic Experience Specialist/Receptionist - Family Medicine ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Davenport, IA · On-site
$15 - $19.75/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Davenport, IA · On-site
$15 - $19.75/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Davenport, IA · On-site
$15 - $19.75/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Davenport, IA · On-site
$15 - $19.75/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Huxley, IA · On-site
$15.25 - $20.25/hr
Job ID: 184182 Overview UnityPoint Clinic Experience Specialist/Receptionist- Huxley Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Huxley, IA · On-site
$15.25 - $20.25/hr
Job ID: 184182 Overview UnityPoint Clinic Experience Specialist/Receptionist- Huxley Family ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Waukee, IA · On-site
$15 - $20/hr
Job ID: 184546 Overview UnityPoint Clinic Experience Specialist/Receptionist - Waukee Medical Park ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Waukee, IA · On-site
$15 - $20/hr
Job ID: 184546 Overview UnityPoint Clinic Experience Specialist/Receptionist - Waukee Medical Park ... We even offer pet insurance for your four-legged family members. * Early access to earned wages ...
Peosta, IA · On-site
$18 - $24/hr
Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...
Peosta, IA · On-site
$18 - $24/hr
Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...
$18 - $24/hr
Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...
$18 - $24/hr
Insurance Support: Assist with insurance claim processing to ensure timely reimbursement. Office ... Experienced Dental Receptionist / Admin (1+ years) Experience: Minimum of 1 year of experience in ...
Iowa City, IA · On-site
$45K - $50K/yr
Spanish Receptionist - State Farm Agent Team Member Carolina Espinoza - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently ...
Iowa City, IA · On-site
$45K - $50K/yr
Spanish Receptionist - State Farm Agent Team Member Carolina Espinoza - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently ...
$15.50 - $20.50/hr
The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.
$15.50 - $20.50/hr
The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.
$15.50 - $20.50/hr
The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.
$15.50 - $20.50/hr
The Receptionist greets and welcomes patients and visitors to theclinic ... Obtainaccuratepatient and insurance information, collecting copays (TOS) and deductible amounts.
Be Seen First
Waterloo, IA · On-site
$10 - $13.50/hr
We are currently seeking office assistants and receptionists. In this entry-level role you will ... Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid ...
Quick apply
Be Seen First
Waterloo, IA · On-site
$10 - $13.50/hr
We are currently seeking office assistants and receptionists. In this entry-level role you will ... Dental insurance * Employee discount * Flexible schedule * Health insurance * Life insurance * Paid ...
Centralia, IA · On-site
$13.75 - $18/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Centralia, IA · On-site
$13.75 - $18/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
$21.30/hr
Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist The Front Desk ... Life Insurance * Long Term Disability * EAP (Employee Assistance Program) * Paid-time-off starting ...
$21.30/hr
Sea Mar is a mandatory COVID-19 and flu vaccine organization Front Desk Receptionist The Front Desk ... Life Insurance * Long Term Disability * EAP (Employee Assistance Program) * Paid-time-off starting ...
Fort Madison, IA · On-site
$14.25 - $18.75/hr
Receptionist - State Farm Agent Team Member Benefits: * License Paid by Agency * Simple IRA * Bonus ... Jess Sutcliffe - State Farm Agent is a leading insurance agency dedicated to providing exceptional ...
Fort Madison, IA · On-site
$14.25 - $18.75/hr
Receptionist - State Farm Agent Team Member Benefits: * License Paid by Agency * Simple IRA * Bonus ... Jess Sutcliffe - State Farm Agent is a leading insurance agency dedicated to providing exceptional ...
Centralia, IA · On-site
$13.75 - $18/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Centralia, IA · On-site
$13.75 - $18/hr
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong ... Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Indianola, IA · On-site
$50K - $65K/yr
Health insurance * Opportunity for advancement * Paid time off * Training & development ROLE ... We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent ...
Quick apply
Indianola, IA · On-site
$50K - $65K/yr
Health insurance * Opportunity for advancement * Paid time off * Training & development ROLE ... We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent ...
Dubuque, IA · On-site
$40K - $50K/yr
Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training ... We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent ...
Quick apply
Dubuque, IA · On-site
$40K - $50K/yr
Health insurance * Opportunity for advancement * Paid time off * Parental leave * Training ... We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent ...
$9.26 - $10.53
1% of jobs
$10.53 - $11.80
3% of jobs
$11.80 - $13.07
6% of jobs
$14.15 is the 25th percentile. Wages below this are outliers.
$13.07 - $14.35
17% of jobs
$14.35 - $15.62
19% of jobs
The median wage is $15.89 / hr.
$15.62 - $16.89
15% of jobs
$18.12 is the 75th percentile. Wages above this are outliers.
$16.89 - $18.17
14% of jobs
$18.17 - $19.44
11% of jobs
$19.44 - $20.71
7% of jobs
$20.71 - $21.98
3% of jobs
$21.98 - $23.26
3% of jobs
$9
$16
$23
To thrive as an Insurance Receptionist, you need excellent organizational skills, attention to detail, basic computer proficiency, and a high school diploma or equivalent. Familiarity with office systems, insurance management software, multi-line phone systems, and sometimes basic knowledge of insurance terminology is beneficial. Strong interpersonal skills, reliability, and a friendly demeanor are especially valuable for building rapport with clients and supporting the office team. These skills help ensure smooth day-to-day operations, accurate data entry, and positive client experiences in a busy insurance office.
An Insurance Receptionist is responsible for managing front-desk operations at an insurance office. They greet clients, answer phone calls, schedule appointments, and handle basic administrative tasks. They may also assist with filing documents, processing payments, and directing inquiries to the appropriate department. Strong communication and organizational skills are essential for this role.
A typical day as an Insurance Receptionist involves greeting clients, answering phones, scheduling appointments, and managing incoming mail or emails. You’ll often handle data entry tasks, assist agents with paperwork, and update client records in the agency’s systems. Collaboration with insurance agents and other office staff is common, as you’ll be the first point of contact for visitors and clients. The role can be fast-paced at times, especially during peak business hours, and requires juggling multiple tasks while maintaining a welcoming atmosphere.
For Insurance Receptionist jobs in Iowa, the most frequently searched job titles are:
The top searched job categories for Insurance Receptionist jobs in Iowa are:
Cities in Iowa with the most Insurance Receptionist job openings:

$14.75 - $19.50/hr
Other
Medical, Dental, Retirement, PTO
Re-posted 26 days ago
7.3
Based on 361 frontline employees who took The Breakroom Quiz
270th of 887 rated healthcare providers
Area of Interest: Patient Services
FTE/Hours per pay period: 1.0
Department: Fam Med - Ankeny Med Pk - DM
Shift: Monday-Friday 8:00am-5:00pm
Job ID: 185510
Overview
UnityPoint Clinic
Experience Specialist/Receptionist - Ankeny Family Medicine
Monday-Friday 8:00am-5:00pm
Full Time Benefits
As an Experience Specialist/Receptionist, you are the first point of contact for patients and visitors, playing a vital role in creating a welcoming and professional environment. You will manage front desk responsibilities while ensuring a smooth and positive experience for everyone who enters the clinic. Your role blends administrative support with exceptional customer service to support the overall efficiency and reputation of our healthcare team.
Why UnityPoint Health?
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program .
Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family .
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities
Extends a professional welcome to all patients and visitors, providing information on services and procedures.
Serves as the first point of contact for patients and visitors, caters to general patient interactions, assisting with check-in and check-out, ensuring a smooth and efficient registration process.
Guides patients to appropriate departments , clinics, or service areas.
Keeps patients and families updated about wait times, physician availability, and procedural delays.
Assis ts patients in completing paperwork, including consent forms, intake forms, and insurance documentation.
Addresses general patient inquiries, concerns, and complaints with empathy and escalates complex or urgent matters to experience specialist II.
Offers guidance on charges, payment processes, insurance procedures, and provides non-medical information to patients if needed.
Supports in maintaining latest patient records in the EMR system, ensuring data accuracy.
Answers incoming calls, providing basic information and forwarding calls to the concerned department .
Ensures all patient interactions and data handling comply with confidentiality regulations and UPH standards.
Participates in training programs to stay updated on best practices in patient care and healthcare regulations.
Qualifications
Education:
Get the full story on Breakroom
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At UnityPoint Health, we provide care in nine regions throughout Illinois, Iowa, and Wisconsin. As the nation's fourth largest nondenominational health system in America, UnityPoint Health keeps people at the center of all we do. We are looking for dynamic and talented individuals to join our team. You'll find opportunities for every sized dream.
Hospitals
10,000+ Employees
West Des Moines, IA, US
1995