Insurance Program Manager Jobs in Wesley Chapel, FL

The Manager, Enterprise Risk Management (ERM) & Insurance leads the day-to-day execution and continued maturity of Cardinal System Holdings' enterprise risk management program while coordinating key elements of the corporate insurance program and annual renewal process.

This role establishes consistent risk identification, assessment, ownership, mitigation, monitoring, and reporting practices across affiliates. The Manager also coordinates exposure data, underwriting submissions, renewal schedules, policy documentation, carrier and broker requirements, and stakeholder communications so enterprise risks are appropriately understood and supported by effective insurance solutions.

The successful candidate will be a strong facilitator, program manager, analyst, and relationship builder who can influence leaders across a matrixed organization, create practical and sustainable processes, and translate risk information into clear actions and executive insights.

• Execute and continuously improve the enterprise risk management framework across Cardinal System Holdings and participating affiliates.
• Maintain ERM policies, standards, procedures, roles, governance calendars, risk taxonomy, scoring methodology, and reporting expectations.
• Coordinate annual and periodic enterprise risk assessments, business unit assessments, topic-specific reviews, and emerging risk discussions.
• Ensure material risks have defined owners, clear statements, consistent ratings, documented controls, and actionable mitigation plans.
• Maintain an enterprise ERM calendar and action log that supports timely completion of assessments, reporting, mitigation reviews, and governance activities.

• Plan and facilitate risk workshops, interviews, surveys, and leadership discussions that identify strategic, operational, financial, compliance, technology, people, and external risks.
• Coach risk owners on writing clear risk statements, assessing likelihood and impact, evaluating controls, and identifying practical mitigation actions.
• Challenge assumptions and promote cross-functional discussion of risk interdependencies, concentration, velocity, persistence, and potential business impact.
• Perform targeted deep dives for material or rapidly changing risks and coordinate subject matter experts as needed.
• Ensure assessment outputs are documented consistently and translated into prioritized enterprise and affiliate risk views.

• Maintain enterprise and affiliate risk registers with accurate ownership, ratings, controls, actions, milestones, and status information.
• Partner with risk owners to establish mitigation plans with measurable deliverables, due dates, dependencies, and expected risk reduction.
• Monitor overdue or off-track actions, validate status updates, and escalate material gaps through defined governance channels.
• Coordinate periodic risk owner reviews to reassess exposure, control effectiveness, mitigation progress, and residual risk.
• Create transparent reporting that reinforces leadership accountability without making ERM an administrative checklist.

• Develop and maintain key risk indicators, thresholds, trend views, heat maps, dashboards, and executive summaries.
• Analyze internal and external information to identify changes in exposure, common themes, emerging risks, and cross-affiliate dependencies.
• Prepare concise, decision-oriented materials for executive leadership, governance committees, affiliate leaders, and other stakeholders.
• Connect risk information to strategy, operating plans, capital priorities, insurance decisions, resilience, compliance, and audit activities.
• Measure ERM program effectiveness and recommend improvements based on participation, timeliness, data quality, mitigation progress, and decision usefulness.

• Assess ERM maturity across affiliates and functions and develop practical improvement roadmaps based on business needs and capability levels.
• Standardize tools, templates, terminology, and minimum expectations while allowing appropriate flexibility for different operations.
• Integrate risk assessment and mitigation into strategic planning, budgeting, project governance, change initiatives, business continuity, compliance, and performance management.
• Develop training, communications, job aids, and leader guidance that build risk ownership and improve risk-based decision making.
• Promote a constructive risk culture in which concerns are raised early, assumptions are challenged, and leaders understand their accountability.

• Own the enterprise renewal calendar, data request plan, stakeholder communications, deliverables tracker, and governance cadence for corporate insurance renewals.
• Coordinate collection and validation of exposure, operational, financial, claim, property, fleet, cyber, executive risk, and other underwriting information.
• Partner with Risk Financing to align renewal submissions and market activity with program strategy, financial objectives, coverage priorities, and decision deadlines.
• Coordinate applications, supplemental questionnaires, underwriting meetings, site visits, engineering recommendations, and follow-up requests.
• Ensure affiliate and functional stakeholders understand requirements, deadlines, assumptions, and the business impact of incomplete or inaccurate data.

• Serve as a central coordination point for routine broker and carrier communications related to submissions, underwriting, policy administration, and renewal requirements.
• Maintain organized records of policies, endorsements, applications, binders, schedules, certificates, invoices, and renewal decision materials.
• Track outstanding policy documentation, subjectivities, recommendations, and carrier requests through completion.
• Coordinate policy review with Risk Financing, Legal, Claims, Finance, and business stakeholders to identify discrepancies or needed corrections.
• Support stewardship meetings and evaluate partner responsiveness, deliverable quality, and completion of commitments.

• Partner with Claims to incorporate loss trends, large-loss issues, litigation themes, and claim development into risk assessments and insurance planning.
• Partner with Legal and Procurement on contract risk, indemnification, insurance requirements, and appropriate escalation of material exposures.
• Partner with Finance and Risk Financing to support budgeting, forecasting, disclosure, and retained-versus-transferred risk decisions.
• Provide risk and insurance input for strategic initiatives, acquisitions, new operations, major projects, significant contracts, and emerging exposures.
• Connect affiliate leaders with subject matter experts and ensure unresolved risk or insurance issues have clear ownership and follow-up.

• Administer and improve ERM and insurance data processes, including risk registers, action tracking, policy repositories, exposure schedules, and renewal records.
• Establish data standards, validation steps, ownership, version control, retention, and quality checks for ERM and underwriting information.
• Develop repeatable templates, workflows, dashboards, and calendars that improve consistency and reduce manual effort.
• Partner with technology and system owners to enhance RMIS or other tools supporting risk, insurance, claims, and reporting.
• Document procedures and maintain sufficient process continuity for recurring assessments, renewals, reporting, and governance activities.

• Internal: Enterprise Risk Management, Risk Financing, Captive, Claims, Finance, Legal, Procurement, Audit, Compliance, Technology, Operations, affiliate leadership, and executive leadership.
• External: Insurance brokers, carriers, consultants, engineering partners, auditors, and other risk or insurance service providers.

• Bachelor's degree in Risk Management, Finance, Business, Insurance, Accounting, or a related field.
• Five to eight years of progressive experience in enterprise risk management, corporate insurance, brokerage, audit, compliance, or a related field.
• Demonstrated experience facilitating risk assessments, workshops, and leadership discussions.
• Experience coordinating commercial insurance renewals, underwriting data, policy documentation, or broker and carrier deliverables.
• Strong analytical, writing, facilitation, project management, organization, and stakeholder management skills.
• Ability to influence leaders without direct authority and manage multiple deadlines across a matrixed, multi-entity organization.

• Proficiency in Microsoft Excel, PowerPoint, Word, Teams, SharePoint, and reporting or visualization tools.
• Experience with RMIS, GRC, risk register, policy administration, document management, or workflow platforms.
• Working knowledge of ERM frameworks and standards, including COSO ERM and ISO 31000.
• Ability to create risk dashboards, heat maps, KRIs, executive summaries, renewal trackers, and validated underwriting schedules.

• Risk assessment and facilitation expertise
• Enterprise collaboration and influence
• Clear written and executive communication
• Program and project management
• Analytical thinking and sound judgment
• Accountability and follow-through
• Process design and continuous improvement
• Curiosity, constructive challenge, and learning agility

• Professional designation such as ARM, CRM, CPCU, RIMS-CRMP, or equivalent.
• Experience in a large, multi-entity, multi-site, manufacturing, distribution, or transportation organization.
• Experience integrating ERM with strategy, budgeting, audit, compliance, business continuity, insurance, or capital planning.
• Experience developing ERM training, affiliate maturity plans, dashboards, or executive committee reporting.

• Enterprise and affiliate risk assessments are completed on schedule with strong participation and decision-useful outputs.
• Material risks have clear ownership, current ratings, measurable mitigation plans, and visible accountability.
• ERM reporting highlights changes, interdependencies, emerging issues, and actions rather than simply restating risk registers.
• Insurance renewal data and deliverables are accurate, complete, organized, and submitted according to the agreed calendar.
• Policy and carrier follow-up items are tracked to closure, and stakeholders receive clear, timely communication.
• ERM tools, processes, and affiliate capabilities show measurable improvement in consistency, maturity, and business integration.