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Insurance Operations Manager Jobs in Fort Wayne, IN

We provide centralized sales, marketing, underwriting, and operational support that helps our ... insurance and risk management solutions for sports, recreation, and entertainment organizations.

Develop district-level strategies to achieve each restaurant's financial, operational and customer ... Wellness benefits including health and dental insurance * Additional executive-level perks include ...

Process Owner Under the direction of the Operations Manager and with the support of management ... Insures the quality of our products and our workplace by following all procedures and guidelines

Health, dental, vision, and life insurance * 401(k)-retirement plan * Night and swing shift differential pay for select roles We are looking for a Manager to join our Operations team on our project ...

Intern - Claims Operations

Fort Wayne, IN · On-site

$15 - $19.75/hr

Consult with Claims Operations staff & Leadership the findings of monthly internal audits ... Manage and prioritize multiple assignments. * Insure all claim related requests are executed with ...

Service Manager

Auburn, IN · On-site

$5.2K/mo

Creating a fun, safe environment by following our core values and operational goals, and ... Dental and Vision Insurance * Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity ...

Service Manager

Wayne, IN · On-site

$5.2K/mo

Creating a fun, safe environment by following our core values and operational goals, and ... Dental and Vision Insurance * Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity ...

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Insurance Operations Manager information

See Fort Wayne, IN salary details

$30.6K

$62.6K

$116.9K

How much do insurance operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance operations manager in Fort Wayne, IN is $62,609.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $76,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What are the most commonly searched types of Insurance Operations jobs in Fort Wayne, IN? The most popular types of Insurance Operations jobs in Fort Wayne, IN are:
What job categories do people searching Insurance Operations Manager jobs in Fort Wayne, IN look for? The top searched job categories for Insurance Operations Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Insurance Operations Manager jobs? Cities near Fort Wayne, IN with the most Insurance Operations Manager job openings:
Infographic showing various Insurance Operations Manager job openings in Fort Wayne, IN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $62,609 per year, or $30.1 per hour.

Sports Insurance Account Manager

DOXA

Fort Wayne, IN • On-site

Full-time

Re-posted 18 days ago


Job description

Description:About Us

DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.


With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA’s rapid growth is reaching new heights.


Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.


If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?


About Monument Sports

Monument Sports Group (MSG), a DOXA company, specializes in insurance and risk management solutions for sports, recreation, and entertainment organizations. Based in Richmond, VA, MSG brings together insurance expertise and real-world operational knowledge to help clients—from climbing gyms to recreation facilities—protect their businesses and manage risk effectively. MSG is known for its collaborative culture, client-first approach, and commitment to serving niche markets with tailored solutions. This is a hybrid position that will be based out of the DOXA HQ in Fort Wayne, Indiana.



Key Responsibilities

We are seeking a passionate and experienced individual to join our team as an Account Manager. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.

  • Conduct thorough assessments of client needs and provide personalized insurance solutions.
  • Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
  • Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
  • Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
  • Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
  • Assist in the development and implementation of marketing strategies to expand our client base.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
  • Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement..
Requirements:


  • Bachelor's degree: preferred
  • Minimum of 5 years of experience in the commercial insurance industry.
  • In-depth knowledge of insurance products and risk management.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proven track record of building and maintaining client relationships.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with Microsoft Office Suite.

Doxa logo

About Doxa

Sourced by ZipRecruiter

Industry

Specialized design services

Company size

11 - 50 Employees

Headquarters location

Fayetteville, AR, US

Year founded

1992