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Insurance Operations Manager Jobs in Fairmount, IN

... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ... Health Insurance Benefits * Free Mental Health Benefit Options * 401k with Match * Competitive PTO ...

Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ... Management, Bachelors: Operations Management Primary Location... 1528 EAST STATE ROAD 240 ...

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Insurance Operations Manager information

See Fairmount, IN salary details

$29.3K

$59.9K

$111.8K

How much do insurance operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for insurance operations manager in Fairmount, IN is $59,888.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,700.00 and $73,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What cities near Fairmount, IN are hiring for Insurance Operations Manager jobs?

Cities near Fairmount, IN with the most Insurance Operations Manager job openings:

Infographic showing various Insurance Operations Manager job openings in Fairmount, IN as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, 4% Contract, and 2% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $59,888 per year, or $28.8 per hour.

Risk & Insurance Operations Administrator

Indiana Wesleyan University

Marion, IN • On-site

Full-time

Re-posted 23 days ago


Indiana Wesleyan University rating

8.6

Company rating: 8.6 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

70th of 627 rated colleges and universities


Job description

Risk & Insurance Operations Administrator
Job no: 495134
Work type: Administrative (Full Time)
Location: Marion, IN
Categories: Administrative/Professional, Business/Accounting/Finance
Job Title: Risk & Insurance Operations Administrator
Reporting Relationship: Risk Operations Administrator & Deputy Title IX Coordinator
Unit: Central Administration
Department: Business Affairs-Central Administration
Campus Location: Elder Hall, Marion, IN
Summary of Position: The Risk & Insurance Operations Administrator supports the University's commercial insurance, claims, risk transfer, contract administration, waiver/release, travel risk, and compliance calendar functions. This role emphasizes commercial insurance administration, including claims coordination, certificates of insurance, insurance renewals, and review of contract insurance requirements. The position works with University departments, legal counsel, insurance brokers, carriers, vendors, and leadership to help identify, document, and mitigate risk while ensuring insurance, risk, and contract processes are timely, consistent, and well-documented.
Duties and Responsibilities
  • Insurance, Claims, and Risk Operations
    • Supports the administration of the University's insurance programs, including workers' compensation, property, commercial auto, general liability, professional liability, educator's legal liability, cyber liability, employment practices liability, travel insurance, and umbrella/excess loss policies
    • Assists with annual insurance renewal processes by gathering information, organizing documentation, and coordinating with internal departments, brokers, and carriers
    • Manages and monitors University claims, incidents, claim filings, subrogation, and loss recovery in coordination with appropriate University personnel, brokers, carriers, and legal counsel
    • Reviews claim and incident information to help determine appropriate next steps
    • Processes incoming and outgoing certificates of insurance
    • Reviews insurance requirements in contracts and coordinates appropriate insurance documentation
    • Completes professional liability claim verification reports for health care providers on former/current School of Nursing students
    • Maintains accurate records related to insurance, claims, COIs, incidents, and related risk documentation
  • Contract Operations
    • Reviews, prepares, and coordinates contracts involving leases, licenses, purchases, sales, services, employment, research, and related matters in conjunction with legal counsel and appropriate University stakeholders
    • Administers the University Contract Management and Contract Signature systems
    • Coordinates contract intake, routing, review, signature, storage, and recordkeeping
    • Verifies that contracts are routed to appropriate reviewers and authorized signatories
    • Maintains accurate contract records, including executed agreements, supporting documents, renewal dates, key obligations, and agreement owners
    • Reviews contract-related insurance requirements and escalates related risk issues, including indemnification concerns, renewal obligations, data/security issues, and operational responsibilities
  • Waivers, Releases, and Event Risk
    • Oversees the campus waiver/release process in coordination with legal counsel and appropriate University stakeholders
    • Creates and reviews release of liability and assumption of risk forms for events, activities, and trips
    • Advises departments on event risk considerations, including when waivers, releases, COIs, or other supporting documentation may be needed
  • Travel Risk Support
    • Gathers security information for travel petitions
    • Serves as an emergency contact for trip crisis response, as assigned
    • Supports risk control procedures for international travel, semester abroad, academic classes, short-term trips, and field trips
    • Assists with trip registrations, traveler readiness, documentation review, and analysis of travel security conditions
  • Compliance Calendar and Administrative Support
    • Tracks recurring risk, insurance, contract, travel, and compliance-related deadlines, renewals, reporting obligations, and administrative processes
    • Supports recurring deadlines, renewals, reporting obligations, and administrative risk processes
  • Secondary Duties and Responsibilities
  • Contributes to risk and compliance education for University staff
  • Cross-trains in business compliance, crisis management, and business continuity
  • Assists with process improvements related to contract intake, routing, claims tracking, insurance documentation, and compliance calendar management
  • In conjunction with the Title IX Coordinator, assist with various Title IX efforts to remain compliant with federal and state legislation, regulation, and case law requiring the prompt and equitable resolution of all complaints pursuant to Title IX
  • Supports the development of internal procedures, checklists, templates, and guidance documents
  • Supports special projects related to risk operations, contracts, insurance, travel risk, and institutional risk documentation
  • Performs other duties as assigned in support of Business Affairs and University risk operations

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.
Education
  • Bachelor's degree required in Business, Risk Management, or a related field
  • Master's preferred.
  • Regulatory compliance, contract management, risk management, insurance, or claims-related certification preferred

Experience
  • Three or more (3+) years of experience in risk management, contract administration, insurance, claims, compliance operations, legal operations, higher education administration, or a related field
  • Two to five (2-5) years of experience with insurance programs, claims, certificates of insurance, risk transfer, or commercial liability lines
  • One or more (1+) years of experience reviewing, routing, or administering contracts and agreements preferred
  • Two to five (2-5) years in higher education, nonprofit, healthcare, or another regulated environment preferred
  • Experience using contract management systems, electronic signature platforms, compliance tracking tools, or similar administrative systems preferred

Required Skills
  • Ability to read, interpret, and communicate contract, insurance, regulatory, and operational documents
  • Strong organizational skills and attention to detail
  • Ability to manage multiple workflows, deadlines, and stakeholder requests
  • Critical thinking and sound judgment
  • Ability to identify and escalate risk issues appropriately
  • Strong written and verbal communication skills
  • Customer-oriented service approach
  • Ability to work collaboratively with University departments, legal counsel, insurance brokers, vendors, and external partners
  • Ability to maintain confidentiality and handle sensitive information with discretion
  • Proficiency with Microsoft Office, electronic document systems, contract management platforms, and related administrative tools

IWU Kingdom Diversity Statement
IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.
LIMITATIONS AND DISCLAIMER
As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.
Advertised: 08 Jul 2026 US Eastern Daylight Time
Applications close: 13 Sep 2026 US Eastern Daylight Time
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