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Insurance Operations Manager Jobs in Fort Wayne, IN

Owens & Minor

Operations Supervisor

Fort Wayne, IN

$65K - $75K/yr

Employer-Paid Life Insurance and Disability -We offer employer-paid life insurance and ... Manages teammate time, attendance, and schedules (work shift, vacation) for assigned functional ...

CRDN of Northern Indiana

Be Seen First

Project Manager

Fort Wayne, IN · On-site

$40K - $55K/yr

... Operations Manager, and Warehouse on job progress and issues. ● Manage field supplies and ... insurers, and contractors to restore belongings and peace of mind after fire, water, smoke, or ...

New

CRDN of Northern Indiana

Be Seen First

Project Manager

Fort Wayne, IN · On-site

$40K - $55K/yr

... Operations Manager, and Warehouse on job progress and issues. ● Manage field supplies and ... insurers, and contractors to restore belongings and peace of mind after fire, water, smoke, or ...

New

Ourhrconnect

Premium Coordinator (Remote)

Fort Wayne, IN · On-site +1

$31.50 - $40.74/hr

Other duties as assigned by management. To Qualify for This Position, You'll Need the Following ... Experience in stop-loss insurance operations * Familiarity with premium application workflows

Walmart

Warehouse Operations Supervisor

Auburn, IN · On-site

$80K - $120K/yr

... and managing staffing and scheduling assigning duties and coordinating workloads in order to ... Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Fort Wayne, IN

Insurance Operations Manager information

See Fort Wayne, IN salary details

$28.4K

$58.1K

$108.4K

How much do insurance operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance operations manager in Fort Wayne, IN is $58,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $70,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What are the most commonly searched types of Insurance Operations jobs in Fort Wayne, IN? The most popular types of Insurance Operations jobs in Fort Wayne, IN are:
What job categories do people searching Insurance Operations Manager jobs in Fort Wayne, IN look for? The top searched job categories for Insurance Operations Manager jobs in Fort Wayne, IN are:
What cities near Fort Wayne, IN are hiring for Insurance Operations Manager jobs? Cities near Fort Wayne, IN with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Fort Wayne, IN as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, 1% Temporary, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $58,052 per year, or $27.9 per hour.

Integration Project Manager

DOXA Insurance Holdings

Fort Wayne, IN • On-site

Full-time

Re-posted 21 days ago

Job description

Description

About DOXA

DOXA was founded in 2016 to bring a refreshing change to the specialty insurance industry. Our mission is to create specialized insurance programs and operations through business development and accretive acquisitions. DOXA’s award-winning approach accelerates growth and satisfaction for MGAs, MGUs, agents, carriers, wholesalers, affinity companies, and start-ups.

DOXA offers a dynamic and evolving work environment that provides employees with an opportunity for development and visibility into many aspects of the business.

Role Overview

DOXA is seeking an experienced Integration Project Manager to lead the successful onboarding, integration, and launch of newly acquired companies, programs, and teams. This role sits within DOXA’s Integration / Project Management Office, which exists to scale and accelerate enterprise strategy through disciplined execution.

The primary focus of this role is to fully integrate acquisitions and newly formed businesses onto DOXA’s platform within a targeted timeframe, spanning finance, IT, legal, operations, marketing, compliance, and people processes. This individual will operate as a hands-on leader—driving outcomes, holding teams accountable, and ensuring aligned clarity across complex, cross-functional initiatives.

This is not a “status-only” project management role. The ideal candidate is a collaborator, driver, and mitigator who thrives in fast-paced, high-growth environments and brings structure without slowing momentum.

Key Responsibilities

Acquisition Integration & Startup Execution

  • Lead multiple, concurrent acquisition and startup initiatives, ensuring full operational integration within the targeted timeframes.
  • Own the full project lifecycle—from initiation through closeout—ensuring execution excellence, risk and issue mitigation, effective change management, and clear synergy realization.
  • Develop detailed  integration roadmaps and execution plans, ensuring clear milestones, critical path, dependency mapping accountability, and stakeholder alignment.
  • Partner closely with M&A, Operations, IT, Legal, Finance, Underwriting, Claims, Marketing, People & Culture, and Compliance teams to identify gaps, risks, and required system and process changes.
  • Standardize and continuously improve integration playbooks, templates, and best practices to increase efficiency, consistency, and scalability.

New Program & Team Onboarding

  • Lead newly established programs or divisions from talent signing through full operational readiness.
  • Facilitate the design and implementation of the target operating model, including:
    • Finance & accounting
    • Carrier management
    • Underwriting
    • IT systems & data
    • Operation       
    • Compliance & regulatory readiness
    • People & culture alignment

Risk Management, Communication & Reporting

  • Proactively identify, assess, and mitigate risks impacting scope, timeline, budget, or regulatory readiness.
  • Escalate risks and issues proactively with clear options and recommendations.
  • Lead regular cross-functional working session and executive updates.
  • Develop dashboards and reports that provide leadership with real-time insight into project health, risks, and progress.
  • Foster transparency, accountability, and alignment across all stakeholders.

PMO Maturity & Continuous Improvement

  • Contribute to the evolution of DOXA’s I/PMO by refining frameworks, tools, governance, and delivery standards.
  • Improve execution speed while maintaining appropriate controls in a regulated environment.
Requirements

The ideal candidate will bring a combination of integration experience, insurance expertise, and strong execution leadership, including:

  • Bachelor’s degree in business, Management, or a related field (required).
  • 5+ years of experience leading Integration efforts in an M&A environment.
  • 5+ years of experience as a Project Manager in a growth or fast-paced organization.
  • 5+ years of insurance industry experience with a solid understanding of core insurance operations.
  • Proven ability to manage multiple complex initiatives simultaneously.
  • Demonstrated success driving cross-functional accountability without direct authority.
  • PMP certification (preferred).
  • Strong proficiency with cloud-based project management tools (Monday.com preferred).
  • Experience building executive-level dashboards and translating data into actionable insights.
  • Exceptional communication, facilitation, and stakeholder management skills.
  • A growth mindset and desire to help build and scale businesses.

 
 

Benefits & Work Environment

DOXA Insurance Holdings offers a dynamic work environment and a collaborative culture. Our headquarters is located on the 10th floor of the Indiana Michigan building at 101 E. Washington in the revitalized downtown Fort Wayne, Indiana

Salary Description $115,000-$135,000 + Discretionary Bonus

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