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Insurance Operations Manager Jobs in Dallas, TX (NOW HIRING)

Operations Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... Medical, Dental, and Vision Insurance * 401(k) Savings Plan with Company Match * Health Savings ...

New

Operations Manager - Concrete Sawing & Services Location: Dallas-Fort Worth (Grand Prairie area ... Health insurance, 401(k) with company match, truck allowance or company vehicle, fuel card About ...

Operations Manager About The Company: Electric Power Systems (EPS) is a NETA-accredited independent ... Medical, Dental, and Vision Insurance * 401(k) Savings Plan with Company Match * Health Savings ...

As we expand into the Dallas market, we are seeking a hands-on, results-driven Operations Manager ... BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid ...

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Provide direct management and oversight of Operations Support and Clinic Leadership * Serve as the ... Company-Paid Life Insurance * 401K retirement plan with company match * Company-Paid Short-Term ...

The Operations Manager is responsible for overseeing and optimizing the organization's daily ... Medical/Dental/Vision Insurance- First of the month after 30 days of employment * 401K with company ...

Life Insurance: Financial protection for you and your family. * Community Volunteering Day: A paid day off to give back to the community and make a difference. * Paid Time Off: Generous PTO and ...

Health insurance * Paid time off * Vision insurance * Bonus based on performance * Dental insurance * Employee discounts JOB TITLE: Operations Manager COMPANY: Cowboys Fit DIRECTLY REPORTS TO:

Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance SUMMARY: POSITION TITLE: OPERATIONS MANAGER REPORTS TO: GENERAL MANAGER Overall ...

The Operations Manager will oversee all aspects of a service, including internal and external ... Health, dental, and vision insurance * 401(k) plan with company match * Paid time off and holiday ...

Health insurance * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance SUMMARY: POSITION TITLE: OPERATIONS MANAGER REPORTS TO:GENERAL MANAGER Overall ...

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Insurance Operations Manager information

See Dallas, TX salary details

$29K

$59.4K

$111K

How much do insurance operations manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for insurance operations manager in Dallas, TX is $59,415.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,400.00 and $72,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are the most commonly searched types of Insurance Operations jobs in Dallas, TX?

The most popular types of Insurance Operations jobs in Dallas, TX are:

What are popular job titles related to Insurance Operations Manager jobs in Dallas, TX?

For Insurance Operations Manager jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Manager jobs in Dallas, TX look for?

The top searched job categories for Insurance Operations Manager jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Insurance Operations Manager jobs?

Cities near Dallas, TX with the most Insurance Operations Manager job openings:

Infographic showing various Insurance Operations Manager job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $63,040 per year, or $30.3 per hour.

Operations Manager

Richardson, TX • On-site

High Priority Plumbing
Construction • 11 - 50 employees

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

New


Job description

Overview
Job Title: Operations Manager
About The Company:
Electric Power Systems (EPS) is a NETA-accredited independent electrical testing and engineering organization specializing in electrical acceptance testing, commissioning, and maintenance for clients across Data Centers, Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North America. We are committed to safety, technical expertise, and setting the standard of excellence in the power industry.
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan with Company Match
  • Health Savings Account (HSA) and a Flexible Spending Accounts (FSA)
  • Life and Accidental Death & Dismemberment (AD&D) Insurance
  • Short-Term and Long-Term Disability Coverage
  • Employee Assistance Program (EAP)

Perks:
  • Competitive Pay
  • Talent Development - Instructor-Led Technical Courses and Online Learning
  • Career Path Planning
  • Incentives for Professional Certifications
  • Competitive Per Diem for Travel
  • Referral Bonuses
  • Tuition Reimbursement

Position Overview:
The Local Office Operations Manager is responsible for the day-to-day operational leadership, safety performance, scheduling, and financial results of a single EPS office. This role leads field technicians, project execution, and office-level resources to ensure consistent delivery of high-quality, NETA-compliant services.
As the frontline leader of the business, the Operations Manager translates regional and divisional objectives into actionable plans-driving technician productivity, effective resource utilization, service quality, and customer satisfaction. This role is critical to maintaining EPS's reputation for technical excellence, safety leadership, and reliable execution across utility, industrial, data center, transit, and commercial markets.
Responsibilities
Operational Execution & Service Delivery
  • Lead all daily operations of the local office, including scheduling, field execution, and resource allocation.
  • Manage daily schedule entries and updates to ensure accurate job planning and execution. Including last-minute scheduling changes due to customer requests, site conditions, or weather.
  • Assign personnel or contractors with the appropriate skill sets to meet job requirements.
  • Drive technician utilization, crew productivity, and efficient project execution.
  • Ensure work is completed in accordance with NETA standards, project specifications, and client expectations.
  • Coordinate with engineering, project management, and regional leadership to ensure alignment.

Financial Performance & Office-Level Accountability
  • Own office-level financial performance, including revenue, gross margin, labor efficiency, and cost control.
  • Monitor profitability and margins of service work to meet business goals.
  • Manage backlog execution, job costing, and forecasting accuracy.
  • Prepare operational reports and forecasts outlining accomplishments, challenges, opportunities, and key initiatives.
  • Identify opportunities to improve operational efficiency and profitability and support regional growth efforts.

Safety Leadership & Compliance
  • Champion a strong, proactive safety culture at the office and job site level.
  • Ensure strict adherence to OSHA, NETA, and all company safety standards and procedures.
  • Conduct jobsite safety observations, audits, and incident reviews.
  • Lead by example in reinforcing zero-incident expectations and accountability.
  • Perform Job Behavior Observations (JBO) regularly to provide coaching for both safety and technical aspects to the field technicians.

People Leadership & Workforce Development
  • Hire, train, direct, and manage all field service staff within the assigned office.
  • Lead, coach, and develop field technicians, supervisors, and office personnel.
  • Drive recruiting, retention, workforce planning, and technical skill development.
  • Ensure technicians maintain required certifications and meet training expectations.
  • Foster a high-performance culture focused on accountability, teamwork, and continuous improvement.

Customer Execution & Relationship Management
  • Interface with clients to develop solutions that meet their needs while driving bookings, growth, and profitability.
  • Ensure consistent, high-quality service delivery across all customer engagements.
  • Develop and maintain strong relationships with local clients and stakeholders.
  • Resolve customer issues, product deficiencies, or service challenges in a timely and transparent manner.

Planning, Coordination & Continuous Improvement
  • Manage resource utilization, including manpower, tools, vehicles, and equipment.
  • Track and maintain equipment maintenance schedules to ensure operational readiness.
  • Evaluate and propose capital equipment and leased equipment needs.
  • Maintain weekly activity updates and coordinate reporting with the Regional Director.
  • Utilize KPIs and performance metrics to drive continuous improvement and decision-making.
  • Implement standardized processes and best practices across operations.

Qualifications
Required:
  • Minimum 5 years' experience in electrical equipment testing and inspection, including high voltage and low voltage applications.
  • B.S. in electrical Engineering or associate's degree preferred.
  • NETA Certification a plus.
  • Proficiency in use of Doble Power Factor Test and many other test types of test equipment, including analysis of results. Doble relay testing would be a significant plus.
  • Thorough knowledge of all types of electrical equipment, installation procedures, and maintenance.
  • Excellent management and supervisory skills
  • Excellent verbal and written communication skills
  • Superior Safety record.
  • Experience with transformers, circuit breakers, switchgears, and relays.
  • Experience with budget and profit/loss responsibilities

EPS is an equal opportunity employer and gives consideration for employment to all qualified applicants regardless of race, color, religion, disability, sex (including pregnancy, gender identity and sexual orientation), political affiliation, military service, national origin, age or any other characteristics protected by state or federal laws.
EPS does not work with individual recruiters or third party recruiting agencies, and will not recognize claim to any unsolicited resumes or candidate information.