Vp Insurance Operations Jobs in Dallas, TX (NOW HIRING)

Job Summary

The SVP, Product serves as a leader responsible for setting and executing the product vision, strategy, and roadmap for the Specialty Property Division (SPD) at TMH. This role owns the full product lifecycle, ensuring SPD’s property offerings are market-responsive, operationally sound, and aligned with the organization’s underwriting appetite, financial objectives, and enterprise strategy.

Reporting to the President of SPD, this position partners closely with Underwriting, Claims, Operations, Technology, Compliance, and Distribution to deliver profitable growth, disciplined innovation, and consistent product execution. The role requires deep specialty property expertise, strong executive presence, and the ability to translate market intelligence, portfolio performance, and regulatory considerations into actionable product decisions that strengthen competitive positioning and long-term sustainability.

Location:

• Preferred: Frisco, TX (hybrid, 2-3 days/week in office)
• Also open to: Chicago, IL
• Exceptional candidates in other U.S. locations may be considered on a remote basis

Key Responsibilities

• Define and execute the product strategy for the Specialty Property Division (SPD), aligning with the organizations enterprise vision and underwriting appetite.
• Lead the SPD product roadmap, balancing innovation with disciplined underwriting and profitability targets.
• Identify emerging market opportunities, such as evolving property exposures or digital distribution partnerships, and translate them into actionable product initiatives.
• Maintain continuous insight into portfolio performance, monitoring key indicators such as rate adequacy, loss ratios, retention, and broker feedback.
• Modernize legacy product offerings and ensure seamless integration with policy administration systems.
• Champion efficiency and consistency in product governance, documentation, and communication across all SPD departments.
• Evaluate potential new specialty segments or program acquisitions.
• Collaborate with claims to ensure product terms support a predictable loss experience.
• Strengthen broker and carrier partnerships and position SPD’s property offerings competitively.
• Work with operations and technology to streamline implementation of new clients and products.
• Build bridges across Underwriting, Compliance, Accounting and Corporate functions to ensure unified execution of strategic priorities

Experience and Skills

• P&C and Surplus insurance licenses.
• 15+ years of progressive experience in property insurance, including underwriting, product management, or portfolio strategy within both Admitted and E&S environment.
• Proven track record in developing and managing profitable property programs
• Strong technical knowledge of product design, rate and forms, regulatory compliance, and reinsurance structures.
• Demonstrated success partnering with actuarial, underwriting, and distribution to deliver profitable growth.
• Strategic thinker with the ability to synthesize complex market, regulatory, and risk data into actionable insights.
• Exceptional communication and executive presence, with experience influencing at the enterprise level.

Education

• Bachelor’s degree preferred
• Professional designations (e.g., CPCU, ARM, or equivalent) preferred

Additional Job Details:

The pay range for this role is $180k - $225k. This range reflects a good faith estimate of pay at the time of posting. Actual compensation will be determined based on factors such as experience, skills, knowledge, education, and internal pay equity.

About Tokio Marine Highland

Tokio Marine Highland is a managing general agency that offers distinct specialty risk management solutions, including private flood, fine art, specialty property, real estate investment, and lender-placed insurance.

Founded in 1962, Tokio Marine Highland is a wholly owned subsidiary of Tokio Marine Kiln (TMK), a leading specialist insurance underwriting business operating in the Lloyd’s insurance market and part of one of the world’s largest insurance groups, Tokio Marine. As one of the largest Lloyd’s syndicates, TMK benefits from Lloyd’s financial strength, including an A+ rating from AM Best.

Tokio Marine Highland has office locations in Chicago, IL, Frisco, TX, Miami, FL, New York City, NY, and South Pasadena, CA. For more information, visit our website at www.tokiomarinehighland.com.

If you’re looking to advance your career, TMH is the perfect professional home. At TMH, you’ll have a chance to innovate with the world’s leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.

Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH’s success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH’s policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact peopleandstrategy@tmhighland.com.