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Insurance Operations Manager Jobs in Calgary, AB

Reporting to the Regional Operations Manager, you will be the leader of supervising operation of ... Health Care + Life insurance + AD&D * RRSP + RPP (after 1 year of continuous employment) * Employee ...

Dental Operations & Patient Success ManagerCalgary, Alberta $30-$38 per hour | Full-Time | Benefits ... Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ...

Dental Office Manager

Calgary, AB · On-site

$36 - $38/hr

Dental Operations & Patient Success ManagerCalgary, Alberta $30-$38 per hour | Full-Time | Benefits ... Posting insurance payments * Resolving claim denials * Monitoring and managing insurance ...

... operations and a positive rental experience. Key Responsibilities: Leasing & Tenant Management ... Collect and verify required tenant documentation, including deposits, banking details, insurance ...

Identify opportunities to improve payroll processes and enhance operational efficiency ... insurance and risk management solutions that have a distinct Canadian perspective. Our ...

This position reports to the Operations Manager. As a Fire Assay Technician, you will be part of a ... Employee Assistance Program (EAP). * Long-term disability and life insurance. * Professional ...

Acting as the primary enterprise advisor for project and operational risk, this role influences ... Leads key components of the annual corporate insurance renewal and risk financing strategy ...

Reporting to the District Manager, you will oversee all operational activities within your store ... Group health, dental and insurance benefits * A competitive salary and bonus program * Career ...

This role oversees front-end and service operations, ensuring consistent execution of selling ... Our benefits include health insurance (medical, dental, and vision), paid time off, tuition ...

Showing results 41-60

Insurance Operations Manager information

See Calgary, AB salary details

$35.5K

$74.2K

$107K

How much do insurance operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance operations manager in Calgary, AB is $74,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What job categories do people searching Insurance Operations Manager jobs in Calgary, AB look for? The top searched job categories for Insurance Operations Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Insurance Operations Manager jobs? Cities near Calgary, AB with the most Insurance Operations Manager job openings:
Infographic showing various Insurance Operations Manager job openings in Calgary, AB as of July 2026, with employment types broken down into 1% As Needed, 57% Full Time, 38% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $74,180 per year, or $35.7 per hour.

VP, Legal & General Counsel

Wawanesa Insurance

Calgary, AB • Hybrid

Full-time, Part-time

Retirement, PTO

Posted 11 days ago


Job description

Job ID: 10234 


Employment Type:
Existing Role 

Work Environment: This role can be performed from the following locations:  Calgary, AB; Edmonton, AB; Toronto (North York), ON; Montreal, QC; Winnipeg, MB. 

Candidates located in Winnipeg, MB are required to be physically onsite 5 days/week whereas alternate locations are required to be physically onside at least 3 days / week.

Working Business Language: English. This role is considered a head-office role and will be required to communicate with internal and external stakeholders across Canada where the primary business language for this role is English.As such, the successful candidate must be fully proficient in English.   
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Vice President, Legal & General Counsel is the enterprise functional leader for Wawanesa's Legal teams. Reporting to the SVP, Chief Legal & Strategy Officer, the role is accountable for the effective operation, coordination, capability, delivery and continuous improvement of legal services across Wawanesa.
The role ensures Wawanesa's Legal function delivers practical, timely, consistent, business-savvy and risk-informed advice across the enterprise. The role operates within the enterprise legal strategy, governance expectations and escalation protocols established by the SVP, Chief Legal & Strategy Officer, and supports that office on material enterprise, governance, strategic transaction, regulatory, reputational and Board-related matters as requested.

Job Responsibilities

Enterprise Legal Function Leadership

  • Lead Wawanesa's Legal function, including legal service delivery, legal operations, talent, practice management, external counsel management and functional effectiveness.
  • Implement enterprise legal strategy through functional plans, operating routines, practice standards, work allocation and performance expectations.
  • Build and maintain an engaged, capable and collaborative Legal team that delivers practical, commercially aware and risk-informed advice aligned with Wawanesa's values and enterprise priorities.

Legal Service Delivery and Operations

  • Design and oversee Legal operating routines, including matter intake, triage, prioritization, assignment, escalation, reporting and closure practices.
  • Establish service standards, performance measures, knowledge management practices and continuous improvement initiatives that support timely, consistent and high-quality legal support.
  • Maintain visibility over significant legal matters, demand drivers, capacity pressures and emerging legal risks.

Legal Advice, Matter Management and Escalation

  • Provide senior legal advice and oversight on assigned corporate, commercial, insurance, regulatory, governance, employment, litigation, privacy, technology and transaction matters.
  • Oversee legal support for material disputes, investigations, regulatory matters, commercial arrangements and enterprise initiatives.
  • Ensure material legal, regulatory, governance, strategic, financial, operational and reputational matters are identified, managed and escalated appropriately, while helping business leaders understand legal considerations, options, trade-offs and implementation implications.

External Counsel and Resource Management

  • Oversee external counsel selection, engagement, performance, budgeting, billing discipline and value management.
  • Establish expectations for the use of external counsel, matter scoping, advice integration and knowledge transfer, and monitor legal spend and resource effectiveness.
Qualifications
  • LLB, JD or equivalent law degree and membership in good standing with a Canadian law society or other applicable law society.
  • A minimum of 12 years of professional legal experience, including significant experience in a complex corporate, insurance, financial services or regulated environment.
  • Demonstrated experience leading legal teams, legal operations, matter management, functional planning, external counsel management and legal service delivery at scale.
  • Strong knowledge across multiple legal disciplines relevant to Wawanesa, such as corporate/commercial, insurance, regulatory, privacy, employment, litigation, intellectual property, technology, governance, transactions and risk-related legal matters.
  • Experience advising senior leaders and translating legal analysis into practical business-oriented guidance.
  • Experience developing legal talent, strengthening team capability and building effective professional standards and operating routines.
  • Business, governance, risk management, compliance, insurance or leadership education, such as an MBA, LLM, ICD.D or equivalent senior business experience, is an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.