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Insurance Operations Manager Jobs in Calgary, AB

HUB

Personal Insurance Advisor

Calgary, AB

... management specialists that bring clarity to a changing world with tailored solutions and ... Department Business Operations Required Experience: 2-5 years of relevant experience Required ...

Dufry

Operation Product Manager

Calgary, AB · On-site

RRSP * *Company paid life insurance * *Tuition reimbursement * Employee discounts across all ... Advertised Compensation: $64,000-$72,000 CAD + Bonus This Operations Product Manager (Buyer ...

Sunbelt Rentals

Lead Fence Installer

Calgary, AB · On-site

They work together with guidance from our Supervisor and Operations Manager throughout the day ... Health, Dental, Vision, Life Insurance * Enhanced Vacation Time based on Years of Service & 5 Paid ...

Sunbelt Rentals

Lead Fence Installer

Calgary, AB

They work together with guidance from our Supervisor and Operations Manager throughout the day ... Health, Dental, Vision, Life Insurance * Enhanced Vacation Time based on Years of Service & 5 Paid ...

AECOM

Assistant Superintendent

Calgary, AB

Complete the Field Operations Manager (FOM) Daily Report to document activities and progress ... insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

Orion Steel Group LLC

Site Safety Manager

Calgary, AB

... insurance carriers * Assist with Industrial Hygiene related programs and upgrade with continuous ... Provide leadership and guidance to operations in the performance of safety management requirements ...

Clark Builders

Superintendent (CB)

Calgary, AB

Senior Superintendent, Field Operations Manager Essential Duties & Key Responsibilities: * Oversee ... Ensure acquisition of required project permits and insurance, keep current for term of project, and ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Calgary, AB

Insurance Operations Manager information

See Calgary, AB salary details

$35.5K

$74.2K

$107K

How much do insurance operations manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for insurance operations manager in Calgary, AB is $74,180.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $88,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Manager, and why are they important?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by Insurance Operations Managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

What is the highest paying role in the insurance industry?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee company strategy, underwriting, and risk management at the highest level.

How much do insurance managers make in the US?

Insurance operations managers in the US typically earn a median annual salary of around $80,000 to $120,000, depending on experience, location, and company size. Senior managers or those in high-cost areas can earn higher compensation, often supplemented with bonuses and benefits. Strong leadership, industry knowledge, and certifications can influence earning potential.

What is the highest paid position in insurance?

In the insurance industry, executive roles such as Chief Executive Officer (CEO), Chief Underwriting Officer, and Chief Risk Officer tend to be the highest paid positions, often earning multi-million dollar compensation packages. These roles require extensive experience, leadership skills, and often advanced certifications or degrees, and they oversee company strategy, underwriting, and risk management.

What does an insurance operations manager do?

An insurance operations manager oversees daily activities within an insurance company, including claims processing, policy administration, and customer service. They coordinate between departments, implement policies, and ensure compliance with regulations, often using management software and data analysis tools to improve efficiency.
What job categories do people searching Insurance Operations Manager jobs in Calgary, AB look for? The top searched job categories for Insurance Operations Manager jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Insurance Operations Manager jobs? Cities near Calgary, AB with the most Insurance Operations Manager job openings:
Insurance Operations Manager jobs near you
Manager, Finance Business Partner - Personal Lines

Manager, Finance Business Partner - Personal Lines

Wawanesa Insurance

Calgary, AB • Hybrid

CA$120K - CA$155K/yr

Other

Retirement, PTO

Posted 27 days ago

Job description

Job ID: 10137 


Employment Type: New Role 

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Calgary, AB; Edmonton, AB; Toronto (North York), ON; Kitchener, ON. 

Working Business Language: English.
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $155,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Manager, Finance Business Partner - Personal Lines serves as the finance partner to the Personal Lines business, accountable for the integrity of the financial plan and for providing leadership with insights into performance across both top-line and bottom-line results. This role provides trusted financial advice, insight, and constructive challenge to business leaders by proactively monitoring results against plan and partnering with the business to identify and drive actions that close variances. The role leads Personal Lines financial analysis for monthly performance review, budgeting and reforecasting, translating financial performance into clear business implications, risks, opportunities, and decisions. 

Reporting to the Director, Management Reporting & Analysis, with a dotted line reporting into the Director, Personal Lines, Business Planning & Performance. This role actively contributes financial perspective to senior leadership discussions, including performance gaps, plan opportunities, and emerging trends. The role advocates for Personal Lines reporting needs across Finance and helps to build a more performance-focused and financially informed decision-making environment.

Job Responsibilities

  • Serve as the finance partner to Personal Lines leadership, providing trusted advice, decision support, and financial perspective on priority matters across the line of business.
  • Support Personal Lines in financial planning including annual budgeting, ongoing monthly plan management and reforecasting.
  • Prepare and communicate executive-level reporting to senior management. 
  • Collaborate closely with Personal Lines leadership and cross-functional business partners to deliver on strategic objectives through operational plans that meet financial objectives.
  • Monitor and manage financial performance against plans, forecasts, and objectives, identifying risks, opportunities, and performance gaps presenting analysis to Personal Lines for action.
  • Support the development of business cases for Personal Lines initiatives by evaluating financial impacts, assumptions, and expected outcomes.
  • Contribute to the design and implementation of finance processes, effective financial controls to mitigate risks, reporting enhancements, and system changes that improve insight, efficiency, and business decision support.
  • Lead and support expense planning and expense management, ensuring business activities align with corporate targets and industry standards, recommending improvements.
  • Build strong relationships with key leaders and partners to understand business needs, provide effective challenges, and ensure finance support is aligned to business needs.
  • Represent Personal Lines finance needs in working groups, discussions, and forums, advocate for reporting requirements and bringing financial perspective to broader business conversations.
Qualifications
  • Bachelor's degree in finance, accounting, actuarial science, business, or a related field.
  • CPA, CFA, MBA, or other relevant professional designation is an asset.
  • Minimum 5-7 years of experience in finance, accounting, actuarial, or business analysis roles, preferably within the insurance industry.
  • Strong understanding of financial planning, forecasting, management reporting, and accounting concepts.
  • Strong leadership skills with the ability to proactively confront difficult issues, influence and gain respect, credibility and confidence from others.
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and deliver high-quality work within tight timelines.
  • Ability to translate business priorities into measurable financial plans, performance metrics, and actionable insight.
  • Strong communication and stakeholder management skills, with the ability to explain financial concepts clearly and tailor messages for different audiences.
  • Strong business acumen with excellent analytical and problem-solving skills, including the ability to interpret complex financial information and identify key drivers of performance.
  • Strong MS Office skills and experience with financial modelling.
  • Ability to work both independently and in a team-based environment with a high level of initiative. 

#LI-JB2


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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