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Insurance Operations Associate Jobs in Washington, DC

Actalent

Business Operations Associate

Hanover, MD · On-site

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in ... Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent ...

Actalent

Business Operations Associate

Hanover, MD · Hybrid

$21.63/hr

Overview Actalent has an immediate opening for a Business Operations Associate at our Global ... Insurance (Basic/Supplemental Life & AD&D) * Short and long-term disability * Health & Dependent ...

Gopuff

Operations Associate, Takoma, #522

Washington, DC · On-site

$17.95/hr

Gopuff is looking for Operations Associates (OAs) to join the operations team. Directly reporting ... Medical/Dental/Vision Insurance (for full-time employees) * 401(k) Retirement Savings Plan * 25 ...

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Insurance Operations Associate information

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$12

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$60

How much do insurance operations associate jobs pay per hour?

As of Jun 3, 2026, the average hourly pay for insurance operations associate in Washington, DC is $29.72, according to ZipRecruiter salary data. Most workers in this role earn between $20.14 and $34.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Operations Associate, and why are they important?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by Insurance Operations Associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What does an Insurance Operations Associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in Washington, DC? The most popular types of Insurance Operations jobs in Washington, DC are:
What are popular job titles related to Insurance Operations Associate jobs in Washington, DC? For Insurance Operations Associate jobs in Washington, DC, the most frequently searched job titles are:
What job categories do people searching Insurance Operations Associate jobs in Washington, DC look for? The top searched job categories for Insurance Operations Associate jobs in Washington, DC are:
Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Washington, DC as of May 2026, with employment types broken down into 84% Full Time, 9% Part Time, and 7% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $61,827 per year, or $29.7 per hour.
Business Operations Associate

Business Operations Associate

Actalent

Hanover, MD • On-site

$21.63/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Overview
Actalent has an immediate opening for a Business Operations Associate at our Global Headquarters in Hanover, MD.
Compensation
Hourly: $21.63
Bonus potential: up to $1000 per quarter
Schedule
Full Time | Permanent
Monday - Friday | 8:00 AM - 5:00 PM
Hybrid | 4 days in office - 1 day remote
Job Summary
The Services Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from HR through OASIS to Project Costing. Key qualities for this role include strong customer relationship-building skills, conflict resolution, professionalism, attention to detail, organizational and multitasking abilities, independent judgment, adaptability, and excellent time management.
Essential Functions
  • Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service, contract deliverables and PO funding and working with clients to resolve outstanding issues
  • Manage total accounts receivable, including unbilled AR, with a combined revenue responsibly of $5M-$7.5M
  • Support liaison between field offices and other corporate departments (Delivery, Finance, and FSG)
  • Responsible for gathering the necessary data to assist management with account specific decisions
  • Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
  • Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
  • Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements through bill plan management
  • Utilize internal tools and customer tools to support client requirements
  • Establish and maintain client documentation files
  • Produce and review audit results to ensure data integrity and compliance creating accurate billing and reporting data
  • Confirm assigned projects/programs/contracts are closed out, accurate, and complete

Qualifications
  • Strong organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal driven with problem solving skills
  • Ability to work independently and as a team player
  • Proficient in Microsoft Office (Excel and Word is required)

Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of up to $4,000
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Tuition Assistance
  • Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
  • Profit Sharing

About Actalent
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
Our Culture
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
Allegis Group Foundation
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent | https://www.linkedin.com/company/actalentservices
#actalentinternal #LI-Onsite
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
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About Actalent

Sourced by ZipRecruiter

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We're supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent promotes consultant care and engagement through experiences that enable continuous development. Our people are the difference. Actalent is an operating company of Allegis Group, the global leader in talent solutions.

Company size

5,001 - 10,000 Employees

Headquarters location

Hanover, MD, US

Year founded

1983

Social media

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