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Insurance Office Assistant Jobs in Roscoe, IL (NOW HIRING)

Pratt Industries

Administrative Assistant

Beloit, WI

$17 - $23/hr

Paid Holidays from DAY 1 Health Insurance and Wellness Program within 1 Month of hire 3 Months ... Monitor office supply levels, anticipate needs, and place orders to ensure the office is fully ...

Pratt Industries

Administrative Assistant

Beloit, WI · On-site

$17 - $23/hr

Paid Holidays from DAY 1 Health Insurance and Wellness Program within 1 Month of hire 3 Months ... Monitor office supply levels, anticipate needs, and place orders to ensure the office is fully ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Roscoe, IL

Insurance Office Assistant information

See Roscoe, IL salary details

$9

$18

$24

How much do insurance office assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance office assistant in Roscoe, IL is $18.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.58 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What job categories do people searching Insurance Office Assistant jobs in Roscoe, IL look for?

The top searched job categories for Insurance Office Assistant jobs in Roscoe, IL are:

What cities near Roscoe, IL are hiring for Insurance Office Assistant jobs?

Cities near Roscoe, IL with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Roscoe, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,355 per year, or $18.4 per hour.

Business Office Assistant

Sapphire at Maple Crest

Belvidere, IL

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 2 days ago

New

Job description

Business Office Assistant 

Do you have a passion for caring for others?  Are you looking for a great work environment where you can make a difference?  The Pearl of Naperville is looking for a reliable, organized, compassionate, energetic and customer service focused Full Time Business Office Assistant to join our team.  The Business Office Assistant will support the Regional Business Office Manager in overseeing the day-to-day functions of the Naperville Business Office.   

Position Responsibilities: 

  • Maintains resident files.  

  • Prepares and maintains required reports, records and surveys. 

  • Assists residents and families with the application and approval process for Public Aide / Medicaid, Medicare, SS and / or private insurance benefits.  

  • Serves as a customer service representative with families regarding financial inquiries. 

  • Interacts with patients, families, co-workers, visitors and other customers in tactful, diplomatic and caring manner. 

  • Assists in the completion of documentation for Medicaid benefits for beneficiaries as necessary. 

  • Updates logs and information into Medicaid system. 

  • Assists with submitting admission data accurately and timely into PCC as necessary.  

  • Assists with contracts.   

  • Performs Resident Trust Fund duties including disbursements and deposits.  

  • Assists with monthly reporting and participates in weekly/monthly AR calls. 

  • Processes deposits.  

  • Attends and participates in facility Department Head meetings and functions as directed by the facility Administrator and/or HR.  

  • Maintains patient privacy in accordance with HIPAA and facility policy.  

  • Adheres to the budget guidelines for the department. 

  • Follows established safety policies and procedures.  

  • Performs other duties as assigned. 

Qualifications/Skills/Educational Requirements: 

  • High School Diploma or equivalent 

  • 2-3 years of experience in a customer service role required, preferably in a Healthcare setting 

  • Strong communication skills, multi-task oriented, ability to prioritize and meet deadlines. 

  • Must be competent in Microsoft Office products and be willing to learn other systems. 

Benefits: 

  • We offer competitive pay along with a generous benefit package that includes Medical, Dental, Vision, Company Paid Life Insurance for all Full-Time employees, Paid Vacation, Personal Days and Sick time and more!! 

Apply on line by clicking Apply Now or apply in person at: 
 
The Pearl of Naperville – 200 Martin Ave, Naperville IL  60540 

Pearl Healthcare is an equal opportunity employer.  Pearl Healthcare does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service or any other characteristic protected by law.