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Insurance Office Assistant Jobs in Gurnee, IL (NOW HIRING)

USA Clinics Group

Office Assistant

Northbrook, IL · On-site

$17 - $22.25/hr

The Office Assistant is responsible and accountable for the maintenance of health records and mail ... Open and separate insurance and patient checks * Prepare all checks for deposit (stamp and deposit ...

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All JobsInsurance Office JobsInsurance Office Assistant JobsInsurance Office Assistant Jobs in Gurnee, IL

Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance office assistant in Gurnee, IL is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.29 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What are the most commonly searched types of Insurance Office jobs in Gurnee, IL?

The most popular types of Insurance Office jobs in Gurnee, IL are:

What are popular job titles related to Insurance Office Assistant jobs in Gurnee, IL?

For Insurance Office Assistant jobs in Gurnee, IL, the most frequently searched job titles are:

What job categories do people searching Insurance Office Assistant jobs in Gurnee, IL look for?

The top searched job categories for Insurance Office Assistant jobs in Gurnee, IL are:

What cities near Gurnee, IL are hiring for Insurance Office Assistant jobs?

Cities near Gurnee, IL with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you
Infographic showing various Insurance Office Assistant job openings in Gurnee, IL as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $37,802 per year, or $18.2 per hour.

Office Assistant

USA Clinics Group

Northbrook, IL • On-site

$17 - $22.25/hr

Part-time

Re-posted 25 days ago

Job description

The Office Assistant is responsible and accountable for the maintenance of health records and mail processing. In this capacity, the employee organizes and maintains a system of health files, patient payments, and patient correspondence, and oversees incoming/outgoing mail. The employee is expected to exercise good judgment and confidentiality and function independently.

Duties/Responsibilities

  • Separate mail; distribute to correct departments or person
  • Open, scan, and send out all mail regarding claims (medical records, appeals or denials)
  • Scan and send out patient correspondence
  • Open and separate insurance and patient checks
  • Prepare all checks for deposit (stamp and deposit slip)
  • Print and mail medical records
  • Make daily trips to the post office for mail pick up and delivery
  • Manage all files and records with confidentiality and attention to detail
  • Perform general office clerk duties and errands.

Requirements

  • High School Diploma or GED required, higher education preferred
  • Valid Driver's License and reliable vehicle
  • 1 year of medical office or secretary work experience required
  • Proficient in Microsoft Office (Word, Excel, Outlook and PowerPoint)
  • Strong attention to detail and able to multitask between different assignments
  • This is a full time role, Monday-Friday - must be able to work full time

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