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Insurance Office Assistant Jobs in Kankakee, IL (NOW HIRING)

Arc at Bradley

Business Office Manager

Bradley, IL · On-site

$48K/yr

The primary purpose of the Business Office Manager (BOM) is to assist in the day-to-day accounting ... Extremely low-cost Health, Dental, Vision, 401K, and more * $25,000 Company Paid Life Insurance ...

Forefront Dermatology

Medical Assistant

Morris, IL

$18 - $21/hr

Access to additional life insurance * Eligible for Accident and Critical Illness Insurance ... Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar ...

Forefront Dermatology

Medical Assistant

Morris, IL · On-site

$18 - $21/hr

Access to additional life insurance * Eligible for Accident and Critical Illness Insurance ... Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar ...

Forefront Dermatology

Medical Assistant

Morris, IL · On-site

$18 - $21/hr

Access to additional life insurance * Eligible for Accident and Critical Illness Insurance ... Knowledge, Skills & Abilities: * 1+ years of recent experience in a medical office in a similar ...

Forefront Dermatology

Medical Assistant

Morris, IL · On-site

$18 - $21/hr

Access to additional life insurance * Eligible for Accident and Critical Illness Insurance ... Proficiency with computers including Microsoft Office and Electronic Medical Record systems * Must ...

Smile Brands

Business Assistant

Bourbonnais, IL

$18 - $24.25/hr

Guiding: Assist patients with check in/check out procedures (including insurance verification ... Previous experience in a dental or medical office setting Compensation See below About Us Benefits ...

New

Dental Dreams

Dental Assistant (Bradley)

Bourbonnais, IL · On-site

$15 - $17/hr

Medical & Vision Insurance * FREE dental treatment at our locations * PTO * 401K * Life Insurance ... Maintain a clean and professional office environment * Assist with presenting and/or explaining ...

Smile Brands

Dental Assistant

Bourbonnais, IL · On-site

$20 - $24/hr

Verifying insurance and processing payments Qualifications * Meet all state specific dental ... This role is associated with the affiliated dental office listed at the top of the job posting on ...

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Insurance Office Assistant information

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How much do insurance office assistant jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for insurance office assistant in Kankakee, IL is $18.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.34 per hour, depending on experience, location, and employer.

What is an insurance office assistant?

Insurance Office Assistants are support professionals who help insurance agencies or offices run smoothly by handling administrative tasks. Their responsibilities often include answering phones, managing files, processing paperwork, scheduling appointments, and assisting both clients and insurance agents with routine inquiries. They play a vital role in ensuring the office operates efficiently and that customers receive timely service. Insurance Office Assistants may also help with data entry, billing, and maintaining records in compliance with industry regulations.

What are the key skills and qualifications needed to thrive as an insurance office assistant, and why are they important?

To thrive as an Insurance Office Assistant, you need strong organizational abilities, attention to detail, and basic knowledge of insurance processes, typically supported by a high school diploma or equivalent. Familiarity with office software, data entry systems, and insurance management platforms like Applied Epic or AMS360 is often required. Excellent communication, customer service, and multitasking skills help you excel in client interactions and team support. These skills are crucial for ensuring accurate policy processing, efficient office operations, and positive client experiences.

What are some common challenges faced by insurance office assistants, and how can they be managed effectively?

Insurance Office Assistants often juggle multiple responsibilities such as handling client inquiries, maintaining records, and supporting agents with administrative tasks. One common challenge is managing a high volume of paperwork and data entry with accuracy and speed. To manage this effectively, it's important to develop strong organizational skills and prioritize tasks based on urgency. Familiarity with insurance software and clear communication with team members can also help streamline workflow and reduce errors.

What is the difference between Insurance Office Assistant vs Insurance Agent?

AspectInsurance Office AssistantInsurance Agent
CredentialsNone required, some may have insurance licensesState licensing and insurance certifications required
Work EnvironmentOffice setting, administrative tasksClient-facing, sales, and policy management
Primary ResponsibilitiesAdministrative support, data entry, schedulingSelling policies, client consultations, renewals

While both roles work within the insurance industry, an Insurance Office Assistant primarily handles administrative tasks in an office environment, often without needing licensing. An Insurance Agent actively sells policies and interacts directly with clients, requiring licensing and sales skills. Understanding these differences helps job seekers identify the right role for their skills and career goals.

What cities near Kankakee, IL are hiring for Insurance Office Assistant jobs?

Cities near Kankakee, IL with the most Insurance Office Assistant job openings:

Insurance Office Assistant jobs near you

Patient Service Representative

Community Health Partnership of Illinois

Kankakee, IL • On-site

$16.75 - $21.50/hr

Other

Re-posted 7 days ago

Job description

Position: Full-time Patient Service Representative - Bilingual

Location: Kankakee, IL

Community Health Partnership of Illinois is a is a non-profit organization that provides primary health care to migrant farmworkers and other medically underserved populations throughout northern and central Illinois that specializes in primary preventative medical, dental, and behavioral health service. Our focus is delivering quality, culturally responsive health care services to our patients, caregivers, and partners in the communities we serve.

We are seeking a friendly and organized Front Office Assistant to join our team. The Front Office Assistant will be responsible for providing excellent customer service to all guests and visitors that come to our office. The ideal candidate will have strong communication skills, be able to multitask effectively, and have a professional demeanor.

Key responsibilities:

- Greet and assist guests and visitors as they arrive at the office- Answer and direct phone calls in a professional and courteous manner- Maintain a clean and organized front desk area- Schedule appointments and manage the office calendar- Assist with administrative tasks as needed, such as filing, data entry, and photocopying- Handle incoming and outgoing mail- Stock and maintain office supplies- Ensure all visitors sign in and out of the office- Assist with special projects and events as needed

Qualifications:

  • - High school diploma or equivalent
  • - Previous experience in a customer service or administrative role preferred
  • - Strong communication and interpersonal skills
  • - Proficient in Microsoft Office applications
  • - Ability to multitask and prioritize tasks effectively
  • - Professional and friendly demeanor
  • -Bilingual Spanish/English required

Licenses & Certifications:

  • Valid Driver's license and automobile insurance.
  • CPR certification within 90 days of employment and current certification thereafter. Annual OSHA/HIPPA training in accordance with the CHP OSHA/HIPPAmanual.
  • Annual TB test in accordance with CHP TB policy and procedures. Hepatitis B vaccination/waiver in accordance with CHP Hepatitis B vaccination/waiver protocol. 

If you are a motivated and detail-oriented individual with a passion for customer service, we would love to hear from you. Please submit your resume and a cover letter detailing why you would be a great fit for the Front Office Assistant position.

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