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Insurance Liaison Jobs (NOW HIRING)

Carmel Manor Inc.

Community Liaison

Fort Thomas, KY · On-site

Community Liaison Come join us at Carmel Manor! We are a Faith-Based, Nonprofit, Short-Term ... Supplemental insurances * Employee Assistance Program * Retirement Plan * Vacation, Sick & 8 Paid ...

Carmel Manor

Community Liaison

Fort Thomas, KY · On-site

$30 - $35/hr

Community Liaison Come join us at Carmel Manor! We are a Faith-Based, Nonprofit, Short-Term ... Supplemental insurances * Employee Assistance Program * Retirement Plan * Vacation, Sick & 8 Paid ...

Carmel Manor

Community Liaison

Fort Thomas, KY · On-site

Community Liaison Come join us at Carmel Manor! We are a Faith-Based, Nonprofit, Short-Term ... Supplemental insurances * Employee Assistance Program * Retirement Plan * Vacation, Sick & 8 Paid ...

NHC HomeCare - Chattanooga

Clinical Liaison

Chattanooga, TN · On-site

$56K - $75K/yr

Reliable means of transportation and must have current driver's license and auto insurance ... The Clinical Liaison is responsible for ensuring the patient has a physician and obtains an order ...

Beyond Podiatry

Physician Liaison

Detroit, MI · On-site

$60K - $65K/yr

The physician liaison is the primary sales and marketing person responsible for building ... AD&D insurance * Health insurance * Dental insurance * Vision insurance * Disability insurance

NHC HomeCare - Milan

Clinical Liaison

Milan, TN · On-site

$53K - $71K/yr

Reliable means of transportation and must have current driver's license and auto insurance ... The Clinical Liaison is responsible for ensuring the patient has a physician and obtains an order ...

clh

Nurse Liaison

Valencia, PA · On-site

The Nurse Liaison is responsible to coordinate all offered services for home healthcare, this may ... Valid PA Driver's License and auto insurance required. * Strong clinical assessment skills are ...

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Insurance Liaison information

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$10

$25

$43

How much do insurance liaison jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance liaison in the United States is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $29.57 per hour, depending on experience, location, and employer.

What does an insurance liaison do?

An Insurance Liaison acts as an intermediary between an organization, such as a healthcare provider or business, and insurance companies. Their main responsibilities include coordinating insurance claims, verifying coverage, resolving billing issues, and ensuring that patients or clients understand their insurance benefits. They help streamline communication to ensure claims are processed efficiently and any coverage questions are answered promptly. Insurance Liaisons play a crucial role in helping organizations and clients navigate the often complex world of insurance policies and procedures.

What are the key skills and qualifications needed to thrive as an insurance liaison?

To thrive as an Insurance Liaison, you need a solid understanding of insurance policies, claims processes, and regulatory requirements, often supported by experience in insurance or healthcare administration. Familiarity with insurance management software, claims processing systems, and sometimes certification such as a state insurance license is typical. Exceptional communication, negotiation, and problem-solving skills help build relationships between clients, providers, and insurers. These skills and qualifications are crucial for ensuring accurate coverage, efficient claims resolution, and positive client experiences.

How does an insurance liaison typically collaborate with clients and insurance providers to resolve claims issues?

An Insurance Liaison acts as a key point of contact between clients and insurance providers, working to ensure clear communication and prompt resolution of claims. This role often involves gathering necessary documentation from clients, clarifying policy details, and facilitating negotiations with insurance companies when disputes arise. Insurance Liaisons also coordinate internally with claims adjusters and customer service teams to expedite processes and keep all parties informed of progress. Strong relationship-building and problem-solving skills are essential, as the role requires balancing the interests of clients and insurers while maintaining compliance with company policies.

What is the difference between Insurance Liaison vs Insurance Agent?

AspectInsurance LiaisonInsurance Agent
CredentialsMay require insurance licensing depending on dutiesMust have valid insurance license
Work EnvironmentTypically works within insurance companies or brokerages, liaising between clients and providersWorks directly with clients to sell or renew policies
Employer & Industry UsageUsed by insurance companies, brokers, and agenciesUsed by agencies, brokerages, and independent agents
Primary FocusFacilitating communication and coordination between clients and insurance providersSelling insurance policies and advising clients

While both roles involve insurance knowledge, an Insurance Liaison primarily acts as a bridge between clients and insurance companies, focusing on communication and coordination. An Insurance Agent directly sells policies and provides client advice. Understanding these differences helps clarify career paths and job expectations in the insurance industry.

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What states have the most Insurance Liaison jobs?

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Insurance Liaison jobs near you
Infographic showing various Insurance Liaison job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $52,614 per year, or $25.3 per hour.

Orthopedic Authorization Liaison

Nemours Children's Hospital Orlando

Wilmington, DE • On-site

Other

Re-posted 20 days ago

Job description

Orthopedic Authorization Liaison

Nemours is seeking an Orthopedic Authorization Liaison to join our Nemours Children's Health team in Wilmington, DE.

The Orthopedic Authorization Liaison is responsible for optimizing payment of services by obtaining and processing Elective, Urgent, and Emergent referrals and authorizations for Orthopedic patients with non-participating insurance including but not limited to out-of-state Medicaid plans and commercial insurance plans. The Liaison is also responsible researching and notifying family of co-payment responsibilities. Referrals and authorizations are obtained prior to the date of service. During the referral process the Liaison will partner with the Primary Care Practitioner to obtained required referrals. The Liaison will be a leader in working with outside groups to educate around the referral/auth process. During the authorization and notification process the Liaison will provide the payor with all patient information and requested documentation necessary to obtain admission approval. This role is required to utilize all available resources to verify eligibility, benefit levels, and patient copayment responsibilities.

This position collaborates with: Hospital and Physician Authorization departments, non-Nemours physician offices, managed care department, Nemours Physicians, and Departmental Administrative Staff to ensure that accurate information is collected and distributed effectively and efficiently. The Liaison utilizes daily reports and work queues to complete follow up on non-approved cases and assure completion prior to appointment or admission date according to department standards. In addition, the Liaison will report weekly on payor issues, barriers impacting workflows, and specific issues that could result in a non-reimbursable visit. The Liaison will have the ability to cover all referral and authorization types and demonstrate effective utilization of EPIC applications as indicated by performance measures. This position will also assist with educating the Orthopedic Surgical Coordinators and other clinical and non-clinical team members on high-level processes and act as a resource for the department.

Essential Functions

  • Ensure timely notification and request for authorization/referrals is handled in accordance with policy and payor requirements.
  • Maintaining confidentiality, verify patient demographics, insurance eligibility, benefits, and financial responsibility.
  • Ability to request/obtain authorizations/referrals for Orthopedic patients with non-participating insurance.
  • Contact families, primary care providers, and other allied health professionals to obtain necessary information and assist with insurance issues preventing authorization/referrals.
  • Knowledge of participating and non-participating insurances, billing, Epic work queues, insurance authorization requirements, CPT and ICD-10 codes, managed care, utilization management, financial estimates, and medical terminology.
  • Develop spreadsheets and databases to analyze data, track authorization and denial trends, and report patterns.
  • Clearly document all communications and contacts with payors and families in standardized documentation requirements including proper format.
  • Provides back-up to the Access Center Specialist role as needed.

Requirements

High School Diploma or equivalent required; Associate's Degree preferred

Certified Revenue Cycle Representative (CRCR) and/or Certified Healthcare Financial Professional (CHFP) is required

SuperUser certification is preferred

Minimum five years of referral and / or authorization experience is required.

Apply