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Insurance Learning Development Jobs in Toronto, ON

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Insurance Learning Development information

What are the key skills and qualifications needed to thrive in Insurance Learning Development?

To excel in Insurance Learning Development, you need a solid understanding of insurance products, adult learning principles, and instructional design, typically backed by a degree in education, business, or a related field. Familiarity with learning management systems (LMS), e-learning authoring tools, and certifications such as CPLP or L&D-focused credentials are commonly required. Excellent communication, creativity, and the ability to adapt training methods to diverse audiences will help you stand out. These skills ensure effective training delivery that enhances employee performance and supports organizational compliance and growth.

What is the difference between Insurance Learning Development vs Insurance Training Coordinator?

AspectInsurance Learning DevelopmentInsurance Training Coordinator
CertificationsTypically requires industry certifications and instructional design credentialsMay require basic insurance or training certifications
Work EnvironmentDesigns and develops training programs, often in corporate or educational settingsCoordinates and delivers training sessions, often within insurance companies or agencies
Employer & Industry UsageUsed by insurance companies, corporate training firms, and educational institutionsCommonly employed by insurance firms, brokerages, and training providers

Insurance Learning Development focuses on creating and implementing comprehensive training programs, often involving instructional design and curriculum development. In contrast, an Insurance Training Coordinator primarily manages the delivery and coordination of training sessions. Both roles support employee education but differ in scope and responsibilities.

What are the main challenges faced by professionals in Insurance Learning Development, and how can they be addressed?

Professionals in Insurance Learning Development often face the challenge of keeping training materials current with evolving regulations and complex insurance products. Additionally, engaging a diverse workforce with varying levels of experience requires innovative instructional strategies and adaptive delivery methods. Building strong collaboration with subject matter experts and regularly seeking feedback from learners can help ensure training programs are both accurate and effective. Staying updated with industry trends and leveraging technology for e-learning also supports continuous improvement in this role.

What is Insurance Learning Development?

Insurance Learning Development refers to the processes and strategies used to train, educate, and develop skills for employees within the insurance industry. This includes creating training programs, managing e-learning platforms, and ensuring staff stay current with regulations and industry best practices. Professionals in this field work closely with subject matter experts to design courses on topics like underwriting, claims management, compliance, and customer service. The goal is to enhance employee performance, maintain compliance, and improve overall organizational effectiveness.
What job categories do people searching Insurance Learning Development jobs in Toronto, ON look for? The top searched job categories for Insurance Learning Development jobs in Toronto, ON are:
Insurance Learning Development jobs near you
Infographic showing various Insurance Learning Development job openings in Toronto, ON as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Insurance Learning Consultant

Canadian Automobile Association (CAA)

Thornhill, ON • Hybrid

Other

Re-posted 25 days ago

Job description

About Us

At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members' safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors' mobility, and consumer protection. Associates share in each other's successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.

Who we are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer: 

  • Work-life harmony with access to an award-winning holistic wellness program,
  • Continuous learning through our robust corporate curriculum and education reimbursement program,
  • Incredible rewards, travel incentives, and product and service discounts,
  • Pay-for-performance and best-in-class recognition programs, and
  • Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Join our growing team where everyone belongs!

Position Details

What you will do: 

  • Consult with our business partners in Insurance Sales, Service, Underwriting and Claims, to determine the learning needs of our Insurance Associates
  • Design and develop, small to large scale, learning programs, using the most effective and appropriate instructional methods/materials to provide and reinforce the learning and enhance knowledge retention
  • Use your energetic attitude and engaging public speaking skills to present information using a variety of instructional techniques and formats
  • Stay current on the insurance industry as well as abreast of training and development trends, activities and techniques to ensure that you stay current with the industry

*Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply. 

Who you are:

  • Post-secondary degree/diploma and a degree/certificate (or willingness to obtain) in Adult Education
  • Minimum 5 years' experience working in the insurance industry in the capacity of broker/agent/underwriter/claims adjuster
  • Minimum 5 years of experience in designing small to large scale learning programs using different delivery modalities. Or, a minimum 5 years of experience in training facilitation
  • Excellent communication skills, both written and verbal
  • Experience using Articulate Storyline and Camtasia is preferred 
  • Strong analytical skills
  • French language proficiency is an asset

This is a hybrid position. Travel required to offsite locations occasionally.

Internal applicants are asked to formally express their interest by applying online no later than 10 business days of the position being posted.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

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