Insurance Investigator Jobs in Riverside, CA (NOW HIRING)

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Coordinates investigations with law enforcement, Department of Public Safety (DPS), and Tribal departments. Investigates criminal activity, misconduct, policy violations, workplace violence, suspicious activity, and other cases.
2. Initiates investigations based on observations, collects and preserves evidence, and conducts searches within legal guidelines. Completes investigations and reports by analyzing information and interviewing relevant individuals.
3. Manages incident scenes, investigates causes, photographs, sketches, diagrams, and takes appropriate action.
4. Prepares case material for court proceedings and provides testimony in both criminal and civil matters representing the enterprise.
5. Maintains and controls authorized equipment, firearms, and ammunition.
6. Provides excellent customer service by interacting with community groups and customers and providing information on policies while maintaining good public relations with internal customers, vendors, and law enforcement.
7. Ensures compliance and fosters positive relationships with tribal members, staff, gaming management, and local law enforcement by understanding and applying relevant laws, regulations, and tribal ordinances.
8. Conducts surveillance and intelligence gathering, coordinating with Intelligence as needed.
9. Assists team members with major incidents and complex situations, while remaining on-call and responding as needed.
10.Performs other duties as assigned to support the ecient operation of the department.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Bachelor's degree in security management, administration of justice, public administration or related field required.

• Minimum two (2) years' experience with a law enforcement or security organization with at least one (1) year experience conducting sophisticated investigations required.

• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

• Ability to conduct related threat analysis and intelligence operations.

• Excellent verbal, written, and interpersonal communication skills. Bilingual communication skills are preferred.

• Ability to analyze and interpret data.

• Knowledge of criminal law, investigations techniques, related vicarious civil and legal liabilities, search and seizure, use of force, lawful detention, and probable cause is required.

• Knowledge of gaming, Indian gaming and casino related operations, and public law 280 is a preferred.

• Knowledge of surveillance techniques, interviewing and interrogation techniques, and modern public safety techniques pertaining to all department divisions is required.

• Knowledge of the security industry and developed relationships with a variety of security professionals is preferred.

LICENSES, CERTIFICATIONS AND REGISTRATIONS

• At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.

• Obtain and maintain a valid BSIS Gun, Guard Card, and DPS Training Requirements, including passing BSIS courses in Powers of Arrest and Firearms Certification.

• Comply with all current requirements set forth by the California Bureau of Security and Investigative Services (BSIS) for Armed Security Officers within 90 days of employment.

• Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required.

PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primary work environment varies between climate-controlled office setting, gaming facility and outdoor areas.

• Employees will be exposed to outdoor weather conditions such as rain, wind, cold, and hot climates.

• Must be able to work long hours under difficult and arduous conditions, frequently exposed to outside weather conditions, secondhand smoke and moderate noise levels (loud music), while standing or sitting for extended periods of time.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents may be required to work evening, weekend and holiday shifts.

• Must have acceptable hearing levels in order to properly monitor radio transmissions.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 50 pounds occasionally.

• Employees must use hands or feet in self-defense, use physical force to maintain or protect life, physically restrain individuals, break up fights, subdue and/or tackle individuals, run up and/or downstairs, and stand continuously for more than half of the work shift.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focus.

• Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Employees must have the stamina to work long hours and overtime, if assigned, and must be willing to work an irregular schedule, which may include weekends, holidays, evenings, and/or varying shifts.

• Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone.

• Visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned, or to make general observations of facilities, guests and employees.

• Physically able to withstand the challenges of extensive walking, climbing, and descending numerous interior and external stairs, including multi-level building facilities.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events and San Manuel properties.

• Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.

• Must be able to maintain an acceptable level of physical condition.

• Must maintain care and control of authorized equipment and issued uniforms.

• The employee may be exposed to fumes or airborne particles including secondhand smoke.

Reasonable accommodation will be made in compliance with all applicable law.