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Insurance Investigator Jobs in Riverside, CA (NOW HIRING)

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WIM Investigator II, AmSec WIM

Irvine, CA · On-site

In this role, you will conduct investigations and threat assessments involving acts of violence, threats of violence and potential for violence/concerning behaviors. This position is an individual ...

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Riverside, CA

Insurance Investigator information

See Riverside, CA salary details

$13

$26

$40

How much do insurance investigator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for insurance investigator in Riverside, CA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What are some of the common challenges faced by insurance investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What do insurance investigators do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are popular job titles related to Insurance Investigator jobs in Riverside, CA? For Insurance Investigator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Riverside, CA look for? The top searched job categories for Insurance Investigator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Insurance Investigator jobs? Cities near Riverside, CA with the most Insurance Investigator job openings:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

Sr. Fraud Investigation Associate

Hyundai Capital

Irvine, CA • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted yesterday

Job description

Description
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We're a company driven by growth, innovation, and people. At HCA, you'll find opportunities to build new skills, expand your career, and make a real impact-while working in a diverse, inclusive, and values-driven environment. We're proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you're looking for a fast-paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Sr. Fraud Investigation Associate is responsible for working closely with management as well as Operations (Servicing, Collections, Credit/ Funding), Legal, law enforcement and our dealers to coordinate research and investigate fraudulent or suspicious activities related to Fraud, irregular dealer activity and other auto finance irregularities or potential misrepresentations. This position conducts suspected fraud case investigations of various consumer and dealer related fraud types from inception through conclusion. In addition, this position investigates, gathers and analyzes facts, and supports culpability determination, including drafting dealer buyback demands, requesting proper approvals, and maintaining required follow-up activities through receipt of payments.
HOW YOU WILL MAKE AN IMPACT
1. Investigate/ research Fraud incidents and/ or allegations involving any new or existing accounts and/or credit applications received via the Fraud Inbox as well as other internal and external sources. Interview victims, suspects, dealers and associated parties during investigations of fraud, dealer mistake and lien imperfection claims. Collaborate with law enforcement to verify police reports and, when applicable, provide necessary information or documentation to assist in pursuing bad actors.
2. Gather and analyze facts and document all investigative activities to present culpability determination and next steps. Prepare written reimbursement claims for dealer buybacks and support the buyback process through to payment receipt.
3. Assist with investigating and managing indirect claims received through eOscar and/or other disputes as needed
4. Regularly communicate and coordinate cross departmental fraud detection and/or investigative issues with departments such as Collections, Customer Service, CARE, Credit, Funding, Sales, Marketing and Legal. Network with and assist local, state, and federal authorities when possible.
5. Assist with running Fraud Service Requests and auction inventory queries; assist with monitoring auction sales of fraud recovered vehicles and proper application and reporting of auction proceeds; assist with ensuring proper data entries and reporting accuracy of the Fraud Master Tracker. Assist with training new hire/investigators when needed.
Qualifications
WHAT YOU WILL BRING TO THE ROLE
  • Minimum 4-6 years related experience performing fraud investigations.
  • Prior experience working with Credit, Collection skip tracing, and or legal a plus.
  • Auto Finance Industry a plus
  • Bachelor's degree or equivalent work experience.
  • Strong analytical skills to perform investigative work to determine facts and potential culpability in
  • fraud and ID theft claims to determine the best course of action to minimize loss to the Company.
  • Must have strong attention to detail and ability to see investigations through with minimal
  • supervision.
  • Must have strong decision making, organizational, communication (written and verbal), teamwork,
  • and customer service skills to interface with external and internal customers.
  • Strong writing skills and working knowledge of MS Office skills.
  • SAS or SQL experience preferred.

WE TAKE CARE OF OUR PEOPLE
At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.
Benefits Highlights
  • Hybrid flexibility - 4 days in office, 1 day remote
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor

Because great benefits help you thrive-personally and professionally.
WHAT HAPPENS NEXT
Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.
OTHER DETAILS
Our Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace-because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.
California Privacy Notice
This notice only applies to our applicants who reside in the State of California.
The latest version of our Privacy Policy can be found here . This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as amended by the California Privacy Rights Act of 2020 ("CCPA").
If you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at Privacy2@hcs.com .

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