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Siu Claims Jobs in Riverside, CA (NOW HIRING)

Senior Claims Examiner

Anaheim, CA · On-site

$69K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... SIU) services. Venbrook Claims has long-term clients across the public and private sectors, including insurance companies, captives, MGAs, transportation companies, manufacturers, public school ...

Senior Claims Examiner

Anaheim, CA

$69K - $89K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... SIU) services. Venbrook Claims has long-term clients across the public and private sectors, including insurance companies, captives, MGAs, transportation companies, manufacturers, public school ...

Surveillance Investigator

San Dimas, CA · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation ... As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ...

Surveillance Investigator

Orange, CA · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators ...

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Showing results 1-20

Siu Claims information

See Riverside, CA salary details

$31.8K

$67.4K

$93.9K

How much do siu claims jobs pay per year?

As of Aug 17, 2026, the average yearly pay for siu claims in Riverside, CA is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $78,800.00 per year, depending on experience, location, and employer.

What are SIU claims?

SIU Claims refer to claims that are investigated by a Special Investigations Unit (SIU) within an insurance company. These units are responsible for identifying, investigating, and preventing insurance fraud and suspicious activities. When a claim shows signs of potential fraud or unusual circumstances, it is referred to the SIU for further review. SIU investigators use various methods, such as interviews, surveillance, and data analysis, to determine the validity of the claim. Their work helps ensure that legitimate claims are paid while fraudulent ones are detected and denied.

What skills and qualifications are needed to thrive as an SIU claims investigator?

To thrive as an SIU Claims Investigator, you need a solid understanding of insurance claims processes, investigative techniques, and relevant legal/regulatory guidelines, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with claims management systems, fraud detection software, and data analysis tools is typically required, and certifications such as the Certified Insurance Fraud Investigator (CIFI) can be advantageous. Strong analytical thinking, attention to detail, and effective communication skills help investigators identify fraud and present their findings clearly. These skills and qualifications are critical for ensuring accurate claim resolutions, minimizing losses, and maintaining the integrity of the insurance process.

What are common challenges SIU claims investigators face when conducting investigations?

SIU (Special Investigations Unit) Claims investigators often encounter challenges such as gathering sufficient evidence while adhering to legal and ethical guidelines, managing tight deadlines, and navigating uncooperative witnesses or claimants. They must also stay updated on fraud trends and collaborate closely with other departments, such as legal and law enforcement, to ensure thorough and compliant investigations. Adapting to evolving technology and maintaining confidentiality are additional aspects that make the role both demanding and rewarding.

What is the difference between Siu Claims vs Insurance Adjuster?

AspectSiu ClaimsInsurance Adjuster
CredentialsTypically requires claims handling experience, industry knowledgeRequires licensing, certifications like AIC or CPCU
Work EnvironmentClaims department, often in insurance companies or third-party administratorsField or office-based, assessing damages and investigating claims
Employer & IndustryInsurance companies, third-party claims firmsInsurance companies, independent agencies

Both Siu Claims and Insurance Adjusters handle insurance claims, but Siu Claims specialists often focus on complex or specialized claims, especially in subrogation or fraud cases, while Insurance Adjusters evaluate damages and determine claim payouts. Understanding these differences helps in choosing the right career path or job search focus.

What cities near Riverside, CA are hiring for Siu Claims jobs?

Cities near Riverside, CA with the most Siu Claims job openings:

Infographic showing various Siu Claims job openings in Riverside, CA as of August 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $67,404 per year, or $32.4 per hour.

SIU Claims Manager

Advantage Surveillance LLC

Rancho Cucamonga, CA • Remote

$80K/mo

Full-time

PTO

This job post has expired today. Applications are no longer accepted.


Job description

Position: SIU Claims Manager

Scope of Position:
The SIU Claims Manager is responsible for overseeing a team of SIU Investigators and managing insurance claims investigations from assignment through completion. This role ensures investigations are conducted efficiently, accurately, and in accordance with client objectives and Company quality standards. The Manager will provide investigator direction, case oversight, quality control, training, and client communication while monitoring team performance and departmental goals.

Key Responsibilities:

Case Management & Oversight

  • Oversee SIU investigations from assignment through final work product delivery.

  • Brief investigators on assignments, case objectives, and investigative plans.

  • Develop clear plans of action to ensure client objectives are thoroughly addressed.

  • Monitor case progress through open-file reviews and follow-ups.

  • Maintain an average case turnaround time (TAT) of 21 days or less from scheduling through completion.

  • Ensure investigators conduct timely follow-ups and independently move cases forward.

  • Utilize databases and investigative resources to assist in locating individuals and obtaining statements and evidence.

Quality Assurance & Reporting

  • Review recordings, statements, investigative notes, and reports for accuracy, completeness, and quality.

  • Review and edit investigator timelines and prepare Manager Summaries.

  • Finalize client-ready reports and provide completed reports to the Account Manager within two days of case completion.

  • Identify deficiencies and provide investigators with guidance to improve the quality of their work product.

Investigator Management & Development

  • Manage and support a team of SIU Investigators throughout their tenure with the Company.

  • Provide ongoing direction, coaching, and performance feedback.

  • Train new investigators and develop the skills and knowledge of existing investigators.

  • Conduct talent assessments and identify recruiting and staffing needs.

  • Monitor investigator performance and assist with evaluating individual development needs.

  • Provide timely communication regarding job expectations, case performance, and development objectives.

Client & Operational Support

  • Communicate with clients and Account Managers regarding case status, findings, and investigative recommendations as needed.

  • Ensure investigations remain aligned with client requirements and Company standards.

  • Process client-ready invoices in accordance with case requirements and departmental budgets.

  • Approve investigator payroll, PTO, and expenses.

  • Support departmental budget goals through effective scheduling, quality results, appropriate recommendations, and maximized invoicing.

Measures of Success

Success in this position will be measured by the Manager\'s ability to:

  • Maintain a high-performing team of SIU Investigators.

  • Ensure investigations are timely, thorough, and independently managed.

  • Maintain an average case TAT of 21 days or less.

  • Ensure reports, recordings, statements, and supporting documentation meet Company and client quality standards.

  • Develop and improve investigator capabilities through training and coaching.

  • Maintain strong client communication and service.

  • Achieve departmental budget and productivity goals.

  • Conduct regular talent assessments and identify recruiting needs.

Location

Remote

Requirements
  • Bachelor\'s degree, preferably in Criminal Justice or a related field.

  • Minimum of 5 years of experience managing claims investigations, including auto liability, property/casualty, liability, disability, and workers\' compensation.

  • Strong communication and interpersonal skills.

  • Excellent attention to detail, organization, and time-management skills.

  • Demonstrated ability to manage multiple investigations and competing priorities.

  • Experience managing and developing investigative personnel.

  • Ability to work independently in a remote environment.

  • Adjuster\'s license, FCLA, FCLS, or equivalent designation preferred.

Compensation
  • Salary: $60,000–$80,000 annually.

  • This position is classified as exempt and is not eligible for overtime pay.

  • Cell Phone Allowance: $150 per month.

  • Eligible to participate in the SIU Manager Bonus Program based on the performance of the business unit and applicable 2026 bonus targets.