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Insurance Investigator Jobs in Riverside, CA (NOW HIRING)

Frasco, Inc.

Surveillance Investigator

Santa Ana, CA · On-site

$20 - $26/hr

Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, Billable Hours ... Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible ...

Frasco Inc

Surveillance Investigator

Santa Ana, CA

$20 - $26/hr

Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, Billable Hours ... Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible ...

Frasco Inc

Surveillance Investigator

Santa Ana, CA · On-site

$20 - $26/hr

Job Title: Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, ... Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible ...

Aladdin Bail Bonds

Investigator

San Bernardino, CA · On-site

$2K/mo

Investigator Compensation: $2,760/semi-monthly Responsibilities: • Conducts investigations of forfeited Company bail bonds. • Review filed, verify information, generate leads, and conduct through ...

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All JobsInsurance Investigator JobsInsurance Investigator Jobs in Riverside, CA

Insurance Investigator information

See Riverside, CA salary details

$13

$26

$40

How much do insurance investigator jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for insurance investigator in Riverside, CA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Investigator, and why are they important?

To thrive as an Insurance Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, law, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, database research tools, and surveillance equipment is typically required. Excellent communication, critical thinking, and integrity are crucial soft skills for interviewing witnesses and writing clear, objective reports. These abilities ensure accurate fraud detection, effective investigations, and compliance with legal standards in the insurance industry.

What does an Insurance Investigator do?

An Insurance Investigator examines suspicious or potentially fraudulent insurance claims to determine their validity. They gather evidence, interview claimants and witnesses, review documents, and sometimes conduct surveillance. Their goal is to prevent insurance fraud and ensure that only legitimate claims are paid. Insurance Investigators may specialize in different types of insurance, such as health, auto, or property, and often work for insurance companies or private investigation firms.

What are some of the common challenges faced by Insurance Investigators, and how can they be managed effectively?

Insurance Investigators often encounter challenges such as dealing with uncooperative claimants, navigating complex regulations, and managing a heavy caseload. Building strong communication and interpersonal skills can help when interviewing witnesses or claimants. Staying organized and up-to-date with the latest industry regulations ensures compliance and efficiency. Collaborating closely with claims adjusters, law enforcement, and legal teams also helps in resolving complex cases and maintaining workflow balance.

What is the difference between Insurance Investigator vs Claims Adjuster?

AspectInsurance InvestigatorClaims Adjuster
Required CredentialsLicenses, sometimes certifications in investigation or insuranceLicenses, certifications in claims handling or insurance
Work EnvironmentField investigations, interviews, surveillanceOffice-based, claims assessment, site visits
Employer & Industry UsageInsurance companies, private investigation firmsInsurance companies, third-party administrators
Common Search & ComparisonYesNo

Insurance Investigators focus on uncovering fraud and verifying claims through investigations, often working in the field. Claims Adjusters evaluate and settle insurance claims, primarily working in offices or on-site. While both roles require insurance knowledge and sometimes similar certifications, their daily tasks and work environments differ significantly.

What Do Insurance Investigators Do?

An insurance investigator works for an insurance company looking into insurance claims, usually when the claim may be fraudulent. As an insurance claims investigator, you gather information from the insurance adjuster, law enforcement, witnesses, and the claimant. You also make investigative inquiries to determine if the claim is valid or fraudulent. Your job is to document all evidence and present the case to your employer so that the insurance company is protected from false claims.

More about Insurance Investigator jobs
What are the most commonly searched types of Insurance Investigator jobs in Riverside, CA? The most popular types of Insurance Investigator jobs in Riverside, CA are:
What are popular job titles related to Insurance Investigator jobs in Riverside, CA? For Insurance Investigator jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Insurance Investigator jobs in Riverside, CA look for? The top searched job categories for Insurance Investigator jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Insurance Investigator jobs? Cities near Riverside, CA with the most Insurance Investigator job openings:
Insurance Investigator jobs near you
Infographic showing various Insurance Investigator job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.
Surveillance Investigator

Surveillance Investigator

Frasco, Inc.

Santa Ana, CA • On-site

$20 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Job Type
Full-time
Description
Job Title: Surveillance Investigator
Job Location: Santa Ana, California
Job Type: Full-Time, Billable Hours, Non-exempt
Eager to start your career in a growing industry? Get paid to learn the ropes of fraud investigation and real-world surveillance. Frasco offers fully paid investigator training to help you launch your career!
Check out our YouTube channel to learn more about what a day-in-the-life of a surveillance investigator at Frasco looks like: Frasco, Inc Frasco, Inc YouTube Channel YouTube Channel
Compensation:
  • Hourly Rate: $20 - $26 per hour (Weekly Pay), Commensurate with experience and performance
  • Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
  • Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
  • Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
  • Paid Training: Paid at regular hourly rate

Full-Time Benefits:
  • Paid Time Off and Paid Holidays
  • Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
  • 401K with Company Match

About Us: Frasco has been in business for over 60 years as a family-owned full-service investigation company with hundreds of investigators and regional office nationwide. Our vibrant company culture, driven by core values of integrity, innovation, and excellence, fosters a supportive and collaborative environment where every individual is valued. We are committed to diversity and inclusion, encouraging applications from all backgrounds. Join us to make a meaningful impact and thrive in a positive, respectful workplace.
Responsibilities:
  • Review assignments to determine case objectives and develop or follow action plans
  • Utilize various surveillance equipment and technology
  • Perform surveillance and activity checks, documenting video footage and relevant information
  • Conduct surveillance indoors and outdoors, involving extended periods of walking, standing, or sitting
  • Drive safely and effectively in varied weather and traffic conditions
  • Move swiftly and discreetly to observe subjects
  • Maintain high standards of communication and confidentiality, adhering to ethical and legal guidelines
  • Prepare detailed reports with timestamps and supporting evidence for legal use
  • Adapt to changing circumstances and work flexible hours, including nights, weekends, and holidays
  • Attend and testify at hearings as required

Requirements
Requirements:
  • Exceptional writing and communication skills
  • Strong attention to detail and commitment to accuracy and quality
  • Ability to work independently and meet established deadlines
  • Strong critical thinking skills
  • Self-starter with accountability for results and performance
  • Flexible schedule, including weekends
  • Ability to travel to and from assignments daily

Qualifications and Equipment:
  • Valid driver's license with a good driving record
  • Minimum Auto Insurance Coverage: $100,000 per person, $300,000 per accident bodily injury, and $50,000 property damage
  • Reliable personal vehicle, tinted windows preferred
  • HD camcorder, covert camera, smartphone, computer or laptop, and internet connectivity
  • Windows 11 or greater required, with 8+gb of RAM preferred
  • Mac OSX 13 or greater required for iMac

Preferred Experience:
  • High school diploma or associate's degree in criminal justice or related field
  • Military background; insurance or investigations experience

Start your career with a leader in the investigations industry that is financially stable, is experiencing growth, and whose history spans over 60 years!
Ready to make a difference? Apply now! All replies are confidential Equal Opportunity Employer
PM18
Salary Description
$20-$26

Apply